Part-Time OPS Senior Clerk (Working Title: Records Tech)

Requisition No: 851535 

Agency: Financial Services

Working Title: Part-Time OPS Senior Clerk (Working Title: Records Tech)

 Pay Plan: Temp

Position Number: 4335005 

Salary:  $15.00 per hour 

Posting Closing Date: 05/05/2025 

Total Compensation Estimator Tool

***OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY***

DIVISION: CRIMINAL INVESTIGATIONS DIVISION

BUREAU: OPERATIONAL SUPPORT SERVICES SECTION, ACCREDITATION AND PUBLIC RECORDS PUBLIC ASSISTANCE FRAUD

CITY: TALLAHASSEE

COUNTY: LEON

***ATTENTION CANDIDATES***

THIS POSITION IS A PART-TIME OPS POSITION.

The position will be working LESS THAN 29 hours per week,

Monday-Friday from 8:00 AM-5:00 PM.

The Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. With this broad responsibility, the division investigates a wide range of fraudulent and criminal acts including:

• Insurance Fraud Investigations
• Workers’ Compensation Fraud Investigations
• Public Assistance Fraud
• Fire, Arson, and Explosives Investigations
• Theft/Misuse of State Funds
• Fire and Explosives Sample Analysis

Mission Statement

Serving and safeguarding the public and businesses operating in the State of Florida against acts of fraud, arson, and the misuse of state funds.

Available links to the Agency and Division:

• MyFloridaCFO
• Criminal Investigations Division

TO APPLY FOR THIS POSITION, SUBMIT A STATE OF FLORIDA EMPLOYMENT APPLICATION ONLINE IN PEOPLE FIRST AND EMAIL IN A SUPPLEMENTAL APPLICATION TO THE EMAIL ADDRESS BELOW. THE SUPPLEMENTAL APPLICATION CAN BE FOUND AT:

https://www.myfloridacfo.com/division/cid/career-opportunities

Email Address:  cidhiring@myfloridacfo.com

Job Line Phone number: (850) 413-4063

This supplemental application MUST be received no later than five (5) business days after the closing date of this advertisement in order to be considered for this position.

SPECIAL NOTES:

High School Diploma or its' equivalent is required.

Additional requirements:

• Proficient in Microsoft Office (Outlook, Word, & Excel).
• Strong written and oral communication skills.

Preferences:

• Associate degree from an accredited college or university.
• One (1) year of administrative work experience.

Special consideration may be given to eligible candidates who have bilingual verbal & written skills that meet a critical need of the agency’s mission.

APPLICATION NOTES

Candidate Profile (application) must be completed in its entirety. Please read below:

• Please include the names and phone numbers for the supervisor(s) and/or Human Resource Department for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  It is unacceptable to use the statement “See Resume”.
• Each field (address, city, and state, dates, phone numbers, etc.) should be completed. 
• If claiming Right to Interview, candidate MUST attach a copy of your official layoff letter when applying.
• Upon the selection of the top candidate, a current supervisory reference contact will be required.
• Experience and/or degree requirements must be met at the time of application submission to be considered.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

WHAT IS THE SELECTION PROCESS?

Selection is a three-to-six-month process that consists of the following:

• Completed State of Florida Employment Application
• Completed Department of Financial Services, Criminal Investigations Division Supplemental Application
• Interview
• Fingerprinting
• Background Investigation
• Financial credit report

All successful candidates will be contacted for an interview by email that is provided on your state application.

This position requires a security background check which includes a financial credit report, and fingerprinting.

OUR SALARY:

The minimum pay for this position is $15.00 an hour.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of the principles and techniques of effective communication (oral and written)
• Knowledge of data collection methods
• Knowledge of the methods for organizing and presenting data and documents
• Knowledge of principles and techniques of records management
• Knowledge of administrative principles and practices
• Knowledge of problem-solving techniques
• Ability to conduct meetings and to make presentations
• Ability to collect, record and analyze data relating to records or operational procedures
• Ability to utilize problem-solving techniques
• Ability to prepare reports and written documentation
• Ability to make decisions in a timely manner
• Ability to understand and apply applicable rules, regulations, policies and procedures
• Ability to plan, organize and coordinate work assignments
• Ability to determine work priorities, assign work, and ensure proper completion and work assignments
• Ability to effectively communicate
• Ability to establish and maintain effective working relationships with others
• Ability to work in Microsoft Office products such as Word, Excel, and Outlook
• Ability to work independently

BRIEF DESCRIPTION OF DUTIES:

If applicable, (Incumbent of position is a member of DFS’ Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts.)

• Receives, processes, and prepares documents/records in accordance with public records requests and subpoenas as they relate to the Division’s bureaus. Directs, coordinates, and consults with the Division’s field office personnel in gathering the required records and documents. Directs and coordinates subpoena requests with law enforcement personnel and assures all investigative documentation is prepared in response. Consults with Department attorneys regarding public records requests and subpoenas as required.

• Works independently to gather and reviews all documents to ensure they are properly redacted and released in accordance with Division policy and procedures, Department policy and procedures, statutory regulations, and general records schedule for law enforcement agencies. Communicates any discrepancies or perceived compliance issues with supervisor and Department attorneys. Updates the Department’s tracking system on status of public records requests and release.

• Communicates with requestors (citizens, attorneys, insurance companies, other law enforcement agencies, etc.) to gather additional information about the requests, answer questions, provide updates, and prepare accurate invoices.

• Monitors the Division’s Computerized Reporting system (ACISS) for status of the investigative report to process public records release and subpoenas.  Inputs data within the Division’s system as it relates to the release of these documents and correspondence.  Updates the Department’s computer tracking system (ATO) on status of public records requests and release.

• Maintains up-to-date knowledge on all statutory requirements governing public records and training to include Florida Statutes, records retention schedules, Criminal Justice Standards and Training policies and procedures, and administrative codes. Assists with special projects within the office of Operational Support Services.

• Coordinates sealed and expungement orders for the Division to ensure compliance with state law and maintains the orders as required. Maintains Death Penalty case files and documents to ensure compliance with state law.

• Coordinates and maintains control of records retention and disposal for headquarters and field offices in accordance with all Department and Division policies and procedures and records retention schedules. Arranges and completes the transfer process of records to long-term storage and updates the Total Recall System.

• Performs other related work as required.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.