QUALITY CONTROL ADMINISTRATOR - SES - 64050755

Requisition No: 859028 

Agency: Department of Health

Working Title: QUALITY CONTROL ADMINISTRATOR - SES - 64050755

 Pay Plan: SES

Position Number: 64050755 

Salary:  $58,000.00 annually 

Posting Closing Date: 08/25/2025 

Total Compensation Estimator Tool

Open Competitive Opportunity

Your Specific Responsibilities:

This position spends more than 50% of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

This is a highly professional position reporting directly to the Section Administrator of the Brain and Spinal Cord Injury Program with coordination of assignments and responsibilities which impact the section as a whole or the bureau. The incumbent reviews management practices and identifies and recommends changes to management to increase productivity and performance in the section. This position requires the responsibility to work independently without close supervision in making decisions and obtaining solutions to routine problems, issues and other matters within established office policies, procedures, guidelines, rules relating to correspondence, personnel, and document tracking/control and coordination. This position will oversee Provider Enrollment, Central Registry and administrative functions in the Brain and Spinal Cord Injury Program.

Establishes priorities for section’s office staff to meet specified time frames. Independently plans workload, workflow, and establishes deadlines to ensure maximum use of time and resources.

Organizes, and coordinates the functions of the section including directing special projects and activities. Advises the Section Administrator of problem areas and pending assignments and recommends and coordinates proposed solutions.

Provides oversight of administrative duties of Provider Enrollment, Central Registry, Administrative Assistant I and the Staff Assistant to ensure policy and procedures are followed and makes any recommendations for improvement. Performs tasks in assisting the Bureau HR Liaison with programmatic onboarding documents and questions.

 Monitors the following zzzz Feedback Box’s:

• • zzzz Feedback BSCIP Finance
  • zzzz Feedback, DEPCS_ BSCIP
  • zzzz Feedback, Provider Enrollment
  • zzzz Feedback, DEPCS_BSCIAC

Represents the Section Administrator in matters as authorized, including attending meetings and conferences. Carries out other assignments given by the section administrator and bureau chief.

Advisory Council

Manages the administrative activities of the Brain and Spinal Cord Program Advisory Council and ensures compliance with all applicable policies and rules regarding meeting coordination, roll call, minutes for all Advisory Councils meetings, public notice of meetings for the council, coordination for in person meetings.

Routing of Annual Report.

PROCUREMENT: Maintains knowledge of and adheres to the department’s purchasing, financial and personnel policies and procedures. Uses the state purchasing card, maintains appropriate security and documenting of expenditures. Monitors and approves purchases in MFMP as needed. Develops purchase orders as requested.

Responsible for tracking and assisting the Section Administrator in oversight of the following purchasing activities and coordinating those activities with the budget manager for BSCIP / or the bureau as requested.

• • Review of weekly encumbrance report.
  • Responsible for oversight of all purchase orders and PO folders for BSCIP.
  • E- quotes
  • Vendor coordination for BSCIP for beginning and end of SFY.

CENTRAL REGISTRY Maintains knowledge of and adheres to the department’s central registry procedures to ensure all referrals are received, entered RIMS and assigned appropriately in the time frame specified. Ensures all calls and referrals are logged daily. Ensures coverage is maintained at all times and coordinates coverage as needed.

PROVIDER ENROLLMENT Supervise, expand and maintain a statewide network of service providers to serve the program clients with traumatic brain and spinal cord injuries.  Direct and oversee the programs provider enrollment, certification, and renewal processes ensuring compliance with required provider qualifications.  Ensure maintenance and distribution of an up-to date directory of the statewide network of providers, as well as appropriate information and required revisions are entered in the RIMS Vendor Directory. 

OTHER DUTIES: Prepares correspondence for the section administrator, coordinates and integrates responses to assignments from the bureau and prepares a coordinated response for the signature of the Section Administrator and/or Bureau Chief within required time frames.

• Process of restitution payments received requires the transmittal memo to be completed, the check and memo are then sent to legal.
• Refunds received as outlines in the Refund Policy and Procedures.
• Routing of CorrFlow documents as applicable.

Coordinates reviews, evaluates, and disseminates correspondence, assignments, reports and other documents produced by the section using independent judgment to ensure that relevant policy issues are addressed, that policy and procedures are followed, that items are responsive to the issues under consideration, and that content and quality are appropriate.

Coordinates with staff on issues requiring further work or investigation. Trains and provides guidance to staff on correspondence, mandated reports, and guidelines. Responsible for all scheduling of staff meetings for the Section Administrator. Schedules and drafts agendas for quarterly section staff meetings, and for biweekly direct reports meetings. Other duties as assigned by the Section Administrator or Bureau Chief

Other duties as assigned.

Required Knowledge, Skills, and Abilities:

• • Ability to communicate verbally and in writing.
  • Ability to organize and prioritize assignments with attention to detail.
  • Knowledgeable with all Office 365 products.
  • Experience with Florida’s Accounting and Information Resource (FLAIR)
  • Experience with WORKS
  • Experience with STMS

Qualifications:

• • Prefer but not required 2 years supervisory experience.
  • 2 Year experience monitoring quality control.
  • 2 Years experience with performing financial audits.

Preferred - qualifications that, while are not required, are good to have for those serving in this position.

• • Florida Contract Management Certification

Travel Time-1-25%

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

4042 Bald Cypress Way, Tallahassee, Florida

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.