RECORDS SPECIALIST (WT: MOTORIST SERVICES SPECIALIST) - 76002643

Requisition No: 865203 

Agency: Highway Safety and Motor Vehicle

Working Title: RECORDS SPECIALIST (WT: MOTORIST SERVICES SPECIALIST) - 76002643

 Pay Plan: Career Service

Position Number: 76002643 

Salary:  $34,760.04 Annually 

Posting Closing Date: 12/01/2025 

Total Compensation Estimator Tool

DIVISION OF MOTORIST SERVICES

BUREAU OF MOTORIST COMPLIANCE

DRIVER CONTROL

SUSPENSION/REVOCATION

Career Service (CS) Opportunity

Open Competitive Advertisement

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position. 

Contact Person: Laura Simpson, (904) 359-6177

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers. 

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

This position is authorized to examine and evaluate eligibility and/or conformity with laws and regulations governing legal compliance of licenses and enforcement activities; authorized to operate a personal computer and provide clerical assistance to the Operations Manager A – SES and the HSMV Assistant Section Supervisor – SES; authorized to draft replies to correspondence from customers that are requesting a reply regarding the revocation, suspension, cancellation or disqualification of the driving privilege; authorization to respond to email messages received from field offices, courts and customers when requesting information regarding the revocation, suspension, cancellation or disqualification of the driving privilege; authorized to perform related clerical support duties.

Knowledge, Skills, and Abilities

• Knowledge of/Willing to learn department rules, regulations and policies.
• Knowledge of techniques for effective oral and written communication.
• Knowledge of correct spelling, punctuation and grammar usage.
• Knowledge of/Willing to learn Florida Statutes governing driver license issues.
• Ability to adjust to changing workload and priorities.
• Skilled in problem solving techniques.

Preferred Qualifications

• Customer Service Experience.
• Experience working with Microsoft Word/Outlook to prepare written communication.
• Experience researching, reviewing, evaluating and/or analyzing information for accuracy.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.