RECORDS SPECIALIST - 43000918

Requisition No: 797594 

Agency: Financial Services

Working Title: RECORDS SPECIALIST - 43000918

Position Number: 43000918 

Salary:  $31,200.00 

Posting Closing Date: 03/28/2023 

*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

DIVISION: RISK MANAGEMENT

BUREAU: STATE EMPLOYEE WORKERS’ COMPENSATION CLAIMS

CITY: TALLAHASSEE

COUNTY: LEON

SPECIAL NOTES:

A high school diploma or its equivalent and one (1) year of clerical experience is required (some college credits can substitute for the year of the required clerical experience).

Preference will be given for the following:

• Proficient using Microsoft Word, Excel, and Outlook.
• Able to assist and take direction from multiple people.
• Worked at least six (6) months in a position requiring the processing of medical payments or knowledge of medical terms.
• Worked at least six (6) months in a position that requires answering phone calls and providing information to callers.
• Have at least six (6) months experience in working with workers’ compensation claims in any capacity.

The salary for this position is $31,200.00.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

The work hours for this position is 8:00 a.m. to 5:00 p.m.

This position requires a security background check, including fingerprint as a condition of employment.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of the principles and techniques of records management.
• Knowledge of administrative principles and practices.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of problem-solving techniques.
• Ability to make decisions in a timely manner.
• Ability to direct the organization and maintenance of records.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

BRIEF DESCRIPTION OF DUTIES:

• Answers telephone and directs callers to appropriate party.  Responds to telephone inquiries on the status of bill payments.
• Establishes and maintains an indexing system for all workers’ compensation records.
• Reviews mileage reimbursement requests, attorney bills, attendant care invoices, rehabilitation bills, and processes payments for other ancillary services.
• Processes routine correspondence including but not limited to letters of maximum medical improvement and initial contact letters.
• Works to integrate computer records into electronic record retention.
• Transfers electronic files to CD’s.
• Assists workers’ compensation specialists in confirming data identification information for claimants. 
• Completes ISO searches as requested by specialist.  
• Performs related work as required.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.