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Date: Apr 7, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 325185 

Agency: Elder Affairs


Position Number: 65000447 

Salary:  $3,706.48-$4,549.18 MONTHLY 

Posting Closing Date: 04/20/2021 











Mission Statement: To promote the well-being, safety, and independence of Florida’s elders, their families, and caregivers.

Vision Statement: For all Floridians to live well and age well.




This is a highly responsible position that develops and implements program monitoring and trainings based on data and Program needs.


Duties and Responsibilities include but are not limited to the following:


Maintains accurate information through review of casework documentation activities; ensures timely and accurate data collection, reporting and follow-up with individuals in accordance with established CARES policies, procedures and regulations, as directed in the CARES Handbook or CARES Bureau Chief.


Develops and implements program monitoring methodologies, techniques, and plans; designs, implements, and monitors corrective action plans.


Ensures timely and accurate data collection, reporting, and follow-up with individuals in accordance with established CARES policies, procedures, and regulations as directed in the CARES Handbook.


Develops, implements, disseminates, and delivers consistent statewide trainings based on review and monitoring results, CARES Program needs, and as directed by CARES Bureau Chief.


Works with State and Federal agencies/department; Department of Health, Agency for Health Care Administration, Department of Children and Families, Centers for Medicaid and Medicare Services and others as may be identified to maintain full compliance with present and future reporting requirements. Collects, reviews, and disseminates monitoring data to partners as required and/or as assigned by CARES Central Office.


Participates in monitoring of placement decisions on a regular schedule; communicates with community health care providers to ensure appropriate service utilization; maintains updated data in the Client Information & Registration Tracking System (CIRTS).


Develops or assist with development of program policy, manuals and administrative rules as directed by the CARES Bureau Chief.


Provides case consultation to CARES staff related to medical conditions/illnesses affecting the clients on an as needed basis. Inputs assessment data into Client Information & Registration Tracking System (CIRTS). Maintains updated data in CIRTS on cases assigned in accordance with established CARES policies, procedures, and regulations as directed in the CARES Handbook.


Assists and collaborate with Regional Program Supervisors and other Central Office staff as directed by CARES Bureau Chief.


Acts as CARES Record Custodian for Public Record Request.


Participates in monitoring of placement decisions on cases assigned through an annual recertification process; communicates with the long-term care network and relevant providers to ensure the appropriate Level of Care, program recommendation, and placement recommendation.


Maintains a high level of professional CARES knowledge, including an understanding of State and Federal rules and laws governing the activities performed by CARES. Improves/enhances professional knowledge, skills, and abilities through education courses, seminars, workshops, review of policies and procedures, etc.


Participates in pilot/special projects, which involves collaborative efforts to improve assessment and delivery of services.


Participates in disaster recovery efforts throughout the State of Florida.


Performs other related duties as assigned.


Attendance is an essential function of this position.



Knowledge of Level of Care rules and regulations, knowledge of CARES policies and procedures, knowledge of the aging process and the effects of chronic illness, knowledge of interviewing techniques, knowledge of community resources, as they relate to elders and adults with disabilities, ability to compile, organize, and analyze client information, ability to work with clients with a variety of physical and emotional problems, ability to plan, organize, and coordinate work assignments.


Possess strong written and oral communication skills, and uses correct grammar, punctuation, and spelling. Be detail oriented and able to enter data accurately into a computerized system. Navigate multiple computer screens and applications. Basic proficiency in Microsoft Windows Operating environments and Office Suite products to include Word, Excel, Outlook, PowerPoint, OneDrive, and SharePoint. Prepare clear, concise, and accurate records and other documentation in a logical format.


Ability to demonstrate a professional and courteous demeanor to establish and maintain cooperative working relationships with the public and staff.


Ability to follow written and oral directions and instructions. Ability to read, understand, and apply complicated and detailed regulations, policies, procedures, and programs governing the agency.


Ability to communicate with others to obtain and verify information concerning eligibility.


Analyze and interpret written, numerical, and verbal data from various sources. Ability to type and prepare reports and memorandums accurately and timely. Plan and organize to ensure work is completed in accordance with regulations relating to eligibility and timeliness.


Ability to work in a large, open office environment.


Ability to lift and carry a laptop and associated documents (up to ten pounds).


Maintains confidentiality as required




This position is required to have and maintain a clear and active license as a Registered Nurse or be eligible to practice nursing in accordance with the Florida Administrative Code as defined by the Florida Board of Nursing.


Travel is required. Operates own private motor vehicle for routine travel within the assigned office's planning and service area. All applicable State and local driving laws and insurance regulations must be strictly adhered to in the operation of the private vehicle while performing State business. Must possess a valid Florida driver license. Overnight travel required to achieve objectives, whenever possible to minimize the need for travel technology should be considered.



Preference will be given to the Department of Elder Affairs employees.



A Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.



Applicants should apply on-line via the People First Website by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.


If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.


The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."


The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee