REGULATORY CONSULTANT - 42005537

Requisition No: 847369 

Agency: Agriculture and Consumer Services

Working Title: REGULATORY CONSULTANT - 42005537

 Pay Plan: Career Service

Position Number: 42005537 

Salary:  $45,000.02 - $49,500.02 

Posting Closing Date: 03/04/2025 

Total Compensation Estimator Tool

REGULATORY CONSULTANT
 

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES
 

DIVISION OF CONSUMER SERVICES
BUREAU OF MEDIATION AND ENFORCEMENT
 

***OPEN COMPETITIVE OPPORTUNITY***

CONTACT:
 

Alfonso Wilkerson (850) 410-3693
 

MINIMUM REQUIREMENTS:
 

A bachelor’s degree from an accredited college or university and two (2) years of professional or nonprofessional experience in administrative work, regulatory work, consumer complaint program work, interviewing, business administration, customer or public relations or investigations.
 

Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education. 
 

An equivalent combination of education and experience which equals six (6) years can substitute for the above requirements.
 

EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency.  A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org) 
 

***ATTENTION CANDIDATES***
 

To be considered for a position with the Florida Department of Agriculture and Consumer Services:
 

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.
   

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.
 

NOTES:
 

Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.
 

JOB DUTIES:
 

• Analyzes incoming documents in database(s) within the time frames prescribed by law.
• Verifies scanned documents to ensure correct database placement, completeness of information and readability.
• Reviews documents to determine appropriate action, including:
  • analysis of registration or filing documents received
  • communicating deficiencies to businesses
  • determining if the issuing of a permit, registration or license is required
  • referrals to other personnel, sections or government agencies
  • analyzing and processing complaints or other evidence to identify regulatory violations
  • sending appropriate letters to businesses and consumers along with any necessary follow-up to achieve desired results
• Communicates in writing and by phone with businesses, consumers, other governmental agencies, and claimants to provide services as required and follows up as necessary. Documents all communications in DOCS or other department database.
• Creates reports, letters, memoranda, proposals, final order affidavits and other official documents necessary to complete assigned tasks.
• Consults with appropriate bureau or division personnel to determine whether to recommend legal and/or administrative action based upon properly documented evidence. Provides recommendations for the settlement of administrative violations.
• Drafts Administrative Complaints, demand letters, Final Orders (including bond claims) and Settlement Agreements for review and signature by management and/or provides assistance to other divisional personnel in the performance of these duties. Assists Office of General Counsel staff in preparation of civil litigation and provides testimony as required.
• Assists management in conducting necessary research and/or providing regulatory statistics as requested.
• Provides information to consumers, businesses and claimants on their rights and responsibilities and provides information on the duties and regulatory responsibilities and functions of the Division of Consumer Services.

Provides training to new and promotional hires within the bureau in coordination with appropriate supervisors. This includes introductory database training as well as program and position specific training. Assigns cases to be reviewed by trainer for quality control to verify that employee is ready to be released into position rotation. Takes the lead on retraining current employees to ensure they are adhering to the standard operating procedures, thereby ensuring consistency within the bureau. Meets with staff members to review any issues and provide correct courses of action. 
 

Assists legal staff with research and information gathering when requested and makes court appearances to provide testimony when necessary. Assists management in researching, monitoring and reviewing internal processes to detect inefficiencies, and other areas that may need improvement to improve the work flow and assist the division in meeting the department’s mission.
 

This position is required to assist co-workers and other sections within the division and perform related work and other tasks as requested by division management.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck.  The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com;)
• Flexible Spending Accounts;
• Tuition waivers;
• And more!
   

For a complete list of benefits, visit www.mybenefits.myflorida.com.
 

For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”

SPECIAL NOTES:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.