REGULATORY PROGRAM SPECIALIST

Requisition No: 873615 

Agency: Department of Health

Working Title: REGULATORY PROGRAM SPECIALIST

 Pay Plan: Career Service

Position Number: 64081683 

Salary:  $42,561.57 - $45,060.11 

Posting Closing Date: 04/16/2026 

Total Compensation Estimator Tool

Division of Medical Quality Assurance

Bureau of Operations

Operational Support Services Unit

Regulatory Program Specialist

(Pending Reclassification)

Open Competitive Opportunity

Are you a detail-driven professional who thrives on independent work and enjoys translating complex regulations into clear, actionable processes?

Do you excel at analyzing data, improving procedures, and supporting leadership through strong research and decision-making skills?

If you’ve answered yes, then we want to hear from YOU!

The Bureau of Operations, Operational Support Services Unit, is seeking a qualified candidate to join our dynamic team! The ideal candidate will work independently to support leadership through expert analysis, policy refinement, procedural improvement, and organizational consultation.

If you’re ready to step into a pivotal role where your analytical strengths and independent work style will truly shine, make this your opportunity to be a key player on a strong team within the Bureau of Operations that makes a real difference to our division.  

ATTENTION CANDIDATES

To be considered for a position with the Florida Department of Health, Division of Medical Quality Assurance, Bureau of Operations:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be clearly supported in your employment history.

Your Specific Responsibilities:

This position in the Bureau of Operations, Operational Support Service Unit, and the candidate selected for this position must be able to work independently, analyze, develop, and consult with section managers. Duties include aiding with policy improvement, practices, records, methods, procedures, and organizational structure. The incumbent in this position will serve the Deputy Agency Clerk and Custodian of Records. This position is required to function independently, with minimal supervisory oversight. The selected candidate must possess excellent analytical, consultative, and research skills, as well be able to communicate effectively.

Must be able to interpret laws, executive orders, agency rules, administrative orders and government regulations, or provisions related to the administrative procedures act. Knowledge of legal codes, court procedures and the administrative appeals process is necessary. This position conducts research and performs quality assurance audits related to reports on adverse actions reported to the National Practitioner Data Bank (NPDB), National Council of State Boards of Nursing (NCSBN) and agency filings. Uses skilled decision-making techniques in evaluating, planning, and integrating analysis of data to formulate solutions, strategies, and makes recommendations to management to improve the filing and reporting process. This is a sensitive position that handles confidential information on an on-going basis.

Receive, review and report as necessary applicants, licensees’ and unlicensed activity that meets reportable parameters as identified by the NPDB. Assists management with communicating with NPDB, NCSBN and external customers to resolve any filing or reporting disputes. Assists management with the bi-annual Federal Audit working with the NPDB and NCSBN.

Review, file, serve and/or distribute all documents in compliance with the Florida Statutes, (i.e.: orders, appeals, administrative complaints, licensure denials, emergency suspension orders, etc.) into the agency licensing system LEIDS. Ensures that final orders and emergency orders are complete and accurate and makes independent determination as to whether indexing is required by Section 120.533(1)(F)1,2, Florida Statutes. Ensure that all documents filed are indexed and stored in appropriate computerized folders then uploaded into the agency document repository Axiom Pro for Indexing and Reporting. A quality check of data and the index naming convention is required for each document processed. Responsible for performing this duty while simultaneously filing the documents. Reports applicable orders to Federations, Associations and Federal Agencies with credential information related to the licensee as requested by the licensing boards.

Analyzes data and compiles reports relative to section for quarterly expenditure reporting. Assists management with the development and monitoring of contracts or other formal agreements, between the Department and its authorized agents. Consults with the section manager and make recommendations for the installation of new procedures and management techniques such as production planning control, work measurement and quality control.

Performs related work as required.

Required Knowledge, Skills, and Abilities:

• Knowledge, skills and abilities, including utilization of equipment, required for the position.
• Knowledge of Florida Statutes, and Department of Health rules governing purchasing and contracts.
• Knowledge of supervisory or administrative principles and practices, ability to understand & apply applicable laws, rules, regulation, policies & procedures.
• Ability to establish & maintain effective working relationships with others.
• Ability to provide technical assistance regarding program, applicant or licensee issues.
• Ability to provide consultative assistance to others.
• Ability to communicate effectively; both verbally & in writing.
• Ability to maintain confidentiality.
• Ability to perform proficiently under pressure.
• Knowledge and skills performing operational or compliance audits.
• Knowledge and skills in utilizing computers and software.

Minimum Qualifications:

• Certified Paralegal or Minimum of two-years of experience as a Legal Assistant
• Employees in this position are expected to work in a professional office environment characterized by standard lighting, temperature, and moderate noise levels. The role requires the ability to manage periodic interruptions, perform duties within a confined workspace, and remain seated at a computer workstation for extended periods.  
• Must be willing to physically come in the office to perform the duties & responsibilities of the position. 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Division of Medical Quality Assurance

Tallahassee, FL

Leon County

This is a full-time, in-office position with no provision for remote work.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.