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Date: Sep 26, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 430261 

Agency: Department of Health

Working Title: REGULATORY SPECIALIST II - 64005442

Position Number: 64005442 

Salary:  $27,926.08 

Posting Closing Date: 09/27/2021 

Open Competitive Opportunity


Your Specific Responsibilities:

The Florida Department of Health, Division of Medical Quality Assurance (MQA) serves the public by licensing qualified health care providers, enforcing standards among licensees and facilities, and informing licensees and the public on matters related to providing safe health care to Floridians. The Bureau of Health Care Practitioner Regulation is specifically responsible for the policy making and programmatic activities related to licensure of health care practitioners and regulated facilities in the state of Florida. The Florida Board of Nursing is the largest of seven offices in the Bureau. 


The incumbent in this position will make an immediate and meaningful impact in the lives of Floridians. They perform duties that guarantee qualified health care professionals licensed or applying to be licensed under the Florida Board of Nursing (CNAs, LPNs, RNs, and/or APRNs) can work in the state of Florida and provide Floridians the health care they need in order to lead healthier lives. The incumbent will also support those currently working in health care professions who are so critical in any public health emergency through increasing the number of qualified health care professionals who can practice in the state.


The incumbent will work in a professional, administrative setting and perform duties similar to school registrars, medical records, billing, or coding specialists; customer service representatives, executive or administrative assistants, data entry clerks, or other positions who ensure compliance with regulations or rules and provide professional assistance to members of the public. Knowledge or experience in nursing or any health-related field or relevant Florida statutes is helpful, but not required.


Specific duties and responsibilities include:

  • Evaluates applications and supporting documents and determines eligibility for individuals applying for licensure under the Board of Nursing (CNA, LPN, RN, and/or APRN) within expected timeframes.

  • Corresponds in writing to applicants in conjunction with processing their application to notify them of deficiencies and application statuses, as well as to clarify concerns, obtain additional information, and/or explain relevant statutes or applicable board rules.

  • Responds directly and in a timely fashion via writing or over the phone to public inquiries on licensure status, issues, and requirements; and technical issues regarding the licensure process for assigned professions/licensure applications and recommends a resolution.

  • Establishes and maintains a paper and/or electronic filing system for specific professions, which includes applications, transcripts, correspondence, license and employment verifications, and other supporting documentation.

  • Enters and maintains accurate data and uploads documentation on licensees and the status of applications and licensure in relevant electronic databases.

  • Communicates with supervisors on special licensure issues and any applicants whose credentials may warrant additional review or a personal appearance before any committee of the Board.

  • Summarizes and prepares application files and supporting documentation for review by Board members.

  • Provides training to new employees on reviewing and processing applications and related documents.

  • Performs other related work as required to maintain efficiency within the Board, including, but not limited to, responding promptly to the needs of licensees, applicants, consumers, the legislature, and other areas of the Department of Health; and assisting with office phone coverage.


Required Knowledge, Skills, and Abilities:

  • Ability to communicate effectively in writing and verbally.

  • Ability to exercise independent judgement and initiative in carrying out assignments.

  • Ability to learn, understand, and apply Florida Statutes, rules, policies, and procedures for licensing.

  • Ability to plan, organize, and coordinate work activities to meet strict deadlines.

  • Ability to concentrate, provide great attention to detail, and maintain a pre-approved work schedule.

  • Ability to work independently and establish and maintain dependable, effective working relationships with others.

  • Knowledge and proficiency of Microsoft Office software.

  • Knowledge and proficiency in using Windows-based computers.

  • Ability to learn and utilize job-specific software such as LEIDS and AxiomPro and office equipment such as phones, fax machines, scanners, and copiers.



Preference will be given to those who meet the following minimum requirements:

  • High School Diploma or equivalent AND 2 years’ experience that includes data entry, document preparation, computer software use, evaluating legal documents or evaluating for compliance with regulations, customer service, or handling sensitive information.

  • College education can substitute for the required experience on a year-for-year basis.



Florida Department of Health Mission, Vision, and Values:


To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.



To be the Healthiest State in the Nation.



nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.



Where You Will Work:

Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at:

4042 Bald Cypress Way

Tallahassee, FL 32399



The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

  • Annual and Sick Leave benefits;

  • Nine paid holidays and one Personal Holiday each year;

  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

  • Retirement plan options, including employer contributions (For more information, please click;

  • Flexible Spending Accounts;

  • Tuition waivers;

  • And more!

For a more complete list of benefits, including monthly costs, visit


Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  


This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: 


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 


Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee