REGULATORY SPECIALIST II - 64082277

Requisition No: 874374 

Agency: Department of Health

Working Title: REGULATORY SPECIALIST II - 64082277

 Pay Plan: Career Service

Position Number: 64082277 

Salary:  $34,760-$36,000/annually 

Posting Closing Date: 05/18/2026 

Total Compensation Estimator Tool

Division of Medical Quality Assurance

Bureau of Health Care Practitioner Regulation

Board of Medicine

Regulatory Specialist II - Team Lead

Open Competitive Opportunity

Your Specific Responsibilities:

This position is responsible for establishing and maintaining an inventory system for all regulatory licensure records and licensure updates for the Board of Medicine.  It requires skills in analyzing and interpreting data, knowledge of policy and procedures.  The incumbent must take initiative and be independently creative in planning and devising new methods for quality assurance reviews for imaging.  It requires the ability to read and understand statutes and rules, to exercise independent judgment in dealing with internal and external customers, to communicate effectively, verbally and in writing and to establish an effective working relationship with others.

This position is responsible for the following:

Independently reviews, corrects and ensures correct database entries for imaging files supporting the licensing program. Provides assistance to Board staff in resolving questions regarding the preparation of these files; Recommends action to improve procedures. Enters the required information into LEIDS Document Repository.  Prepares files for scanning/imaging according to established procedure.  Responsible for handling all scanning files in a confidential and secure manner to ensure compliance with the Division and Department standards.  Plans, prepares, and coordinates the methodology with appropriate Board staff for the pick-up of files for scanning. 

Processes APRN Notice of Protocol forms in accordance with s.458.348, FS, - Formal supervisory relations, standing orders, and established protocols. Respond to questions regarding APRN/EMT/Paramedic Protocols. The processor must have knowledge and understanding of s.458.348, FS.

The Team Lead reviews existing processes and identifies process improvements aimed at improving efficiency, accuracy, and productivity in the office. This may include the creation of a new job aid, resource, tool, guide, etc. Recommendations and actions plans are recorded and then executed. The Team Lead also assists in monitoring the main phone line and training new hires. Responds to telephonic and email inquiries regarding initial licensure and post licensure applicants in the Board of Medicine. Has the knowledge, skills, and ability to diffuse irate callers and answer questions from potential applicants.

Coordinates the maintenance and use of the Board of Medicine storage area set aside for administrative support files and is responsible for the scanning and destruction of these files.  These files include, but are not limited to, office surgery registration licensure files and board member files in accordance with the Department of Health Retention Schedule and the Department of State, Bureau of Archives and Records Management.

Main phone line person for receptionist position, providing phone coverage and responding to complaints and inquiries from the public, potential licensees and licensees. Assists with the receipt and appropriate disbursement of all regulatory incoming mail for the Board of Medicine. 

Reviews and verifies Board actions to the FSMB for their report, making sure all are reported. Analyzes final FSMB report for Florida-licensed physicians who are disciplined in other states and reports them to CSU.

Performs other duties as assigned by management.

Required Knowledge, Skills, and Abilities:

• Ability to compile, organize and analyze data.
• Ability to investigate, analyze, and resolve complaints.
• Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Qualifications:

Minimum:

• Must be physically present in the office to effectively perform job duties and responsibilities.
• Experience with Microsoft Office (Word, Excel, Outlook).

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at:

4042 Bald Cypress Way

Tallahassee, FL 32399

This is a fully on-site position based in Tallahassee.  Employees are required to work from our Tallahassee office five days per week with no regular telework or remote option.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.