REGULATORY SPECIALIST II - 65000540

Requisition No: 832061 

Agency: Elder Affairs

Working Title: REGULATORY SPECIALIST II - 65000540

 Pay Plan: Career Service

Position Number: 65000540 

Salary:  $2,730.00-$3,813.34 MONTHLY 

Posting Closing Date: 07/07/2024 

Total Compensation Estimator Tool

DEPARTMENT OF ELDER AFFAIRS

OFFICE OF PUBLIC AND PROFESSIONAL GUARDIANS

*****OPEN COMPETITIVE*****

ATTENTION CANDIDATES

• All fields in the candidate profile must be completed. 
• Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position. Putting "see resume" does not substitute for completing all sections of the candidate profile. 
• Selection of candidate will be based on a review of their overall scores, KSAs, primary and supplemental applications, as well as completion of any required work samples, willingness questionnaires, and interview responses, as applicable.  
• References and file reviews from previous employment may be verified to determine suitability. 
• Resumes and other documentation can be attached to provide additional information. 
• The successful candidate must be able to pass a Level II Background screening. 
• All previous periods of employment must be listed with address of employer, supervisor name and contact phone number. If there is more than a one-month gap in the employment history that period must be included in its own paragraph block within the employment history section.

PAPER APPLICATIONS WILL NOT BE ACCEPTED BY THE AGENCY. APPLICATIONS MUST BE SUBMITTED THROUGH THE PEOPLE FIRST SYSTEM.

Mission Statement: To promote the well-being, safety, and independence of Florida’s elders, their families, and caregivers.

Vision Statement: For all Floridians to live well and age well.

We are seeking an enthusiastic individual with a desire to share our Agency’s mission to promote the well-being, safety, and independence of Florida's seniors, their families, and caregivers, and the vision for all Floridians to live well and age well.  If you have good judgment, a desire to enrich the lives of others, and share our mission and vision, please consider joining our team.

WHERE YOU WILL WORK:

The Department of Elder Affairs is in the Southwood Office complex in Tallahassee, Florida’s Capital City.  Lined with rolling hills, oak trees, and canopied roads Tallahassee combines traditional charm with a modern pace of life. Home to two major universities, Tallahassee has a vibrant art and music scene, stately gardens, as well as a vast number of nature trails for those who love the outdoors.  Tallahassee is a highly desirable location for both those seeking their first job and those ready to enter the next exciting chapter in their career. Also, with no state income tax, Florida is a great place to work regardless of where you are on the career ladder. For more information about Tallahassee, please visit:  https://www.talchamber.com/visit-tallahassee/.

BENEFITS OF WORKING FOR THE STATE OF FLORIDA:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive employee benefits including:

• State Group Health Insurance Coverage (over 90% paid by employer);
• $25,000 Life Insurance Policy (100% paid by employer);
• Dental, vision, and other supplemental insurance options available;
• Annual and Sick Leave benefits,
• 10 paid holidays each year;
• Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
• Flexible Spending Accounts; and
• Tuition waivers to attend State of Florida community colleges, colleges, and universities!

For a more complete list of benefits, click https://www.mybenefits.myflorida.com/.

DUTIES AND RESPONSIBILITIES:

• This position serves as the Office of Public and Professional Guardians (OPPG) Registrar for all professional guardians in Florida.
• The duties include the intake, review, and processing the registration of professional guardians including initial registrations, annual registration renewals, and amended registrations.
• Responsible for updating professional guardians’ registration records and supporting the searchable database of registered professional guardians with current registration status and disciplinary history.
• Track professional guardians’ compliance with continuing education requirements.  Add new professional guardians to the continuing education system. Assist in reviewing, approving, auditing, and developing continuing education courses for professional guardians.
• Review records maintained in the FDLE FALCON database and coordinate with the Office of General Counsel, when necessary, for reviewing criminal history background.
• Send notices to professional guardians in advance of their expirations, and to those whose registrations have expired. Send additional notices to the court when professional guardians are no longer registered.
• Assist in the development of improved procedures, job aids, and desk manuals.
• Assist with updating publication of registration related to information on Office of Public and Professional Guardians’ internet website, handbooks, and brochures.
• Create and utilize spreadsheets and database applications to produce a variety of materials, including public records requests, correspondence, and reports.
• Maintain and utilize spreadsheets and database applications to produce a variety of materials including correspondence and reports. 
• Maintain appointment calendars and schedule meetings.
• Respond to professional guardian correspondence in the shared OPPG Registration email box, telephone calls, and emails, including public records requests, correspondence tracking, continuing education review, and mail log.
• Provide support for public guardian programs as needed.
• Assist as needed with complaints and investigations regarding professional guardians.
• Assist with administrative duties such as timestamping and tracking all incoming mail to OPPG, managing inventory supply, and reviewing and approving invoices.
• Assist with special projects and other duties as may be required.  

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Knowledge of Florida Guardianship law and procedures.
• Possess strong written and oral communication skills; use correct grammar, punctuation, and spelling. Must be detail oriented and able to enter data accurately into a computerized system. Able to navigate multiple computer screens, applications, and online research engines. Proficient in Microsoft Windows Operating environments and Office Suite including Word, Excel, Teams, Outlook, PowerPoint, OneDrive, and SharePoint.
• Ability to maintain a professional and courteous demeanor; to provide excellent customer service; to establish and maintain cooperative working relationships with the public and staff; and, to work independently and as part of a team.
• Willing and able to make decisions and exercise sound judgment; to accept responsibility for one’s own actions and decisions; to adapt to changes in work assignments, procedures, and technology; and to be committed to improving individual performance.
• Willing and able to follow written and oral directions and instructions from management and carry out the directives of persons with duly delegated authority; to resolve any differences with management in a constructive manner and accept and abide by management’s direction and decisions. Possess strong project management and organizational skills.  Ability to multi-task and prioritize.

SPECIAL NOTES:

Preference will be given to the Department of Elder Affairs employees.

BACKGROUND CHECKS:

Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.

APPLICANT INFORMATION:

Applicants should apply on-line via the People First Website https://peoplefirst.myflorida.com by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement but are strongly encouraged to apply by 6:00 p.m. on the closing date to avoid any system down times or any other complications that may arise.

If you have problems applying on-line, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.

The Department of Elder Affairs is an "older worker-friendly" employer and also lists vacancies on the Silver Edition website, found at http://silver.employflorida.com, that connects persons age 50 and older with other businesses/volunteer organizations/employers who specify they are "older worker-friendly."

The Department of Elder Affairs is an E-Verify employer and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each New Employee’s I-9 Form to confirm work eligibility.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.