REGULATORY SPECIALIST II - 79010972

Requisition No: 870879 

Agency: Business and Professional Regulations

Working Title: REGULATORY SPECIALIST II - 79010972

 Pay Plan: Career Service

Position Number: 79010972 

Salary:  $1,336.92 - $1,442.03 Biweekly 

Posting Closing Date: 03/15/2026 

Total Compensation Estimator Tool

Division of Professions

Bureau of Education and Testing

REGULATORY SPECIALIST II

Position Number: 79010972

Hiring Salary: $1,336.92 - $1,442.03 Biweekly

**OPEN COMPETITIVE**

 Our Organization and Mission

The Bureau of Education and Testing is housed within the Division of Professions. The Bureau protects the health, safety, and welfare of the public by providing services to numerous boards, divisions, and professions regulated by the Department. The Examination Development and Administration Units are responsible for developing, preparing, scheduling, scoring, and managing examination administrations. The units also monitor national examinations and examinations contracted with private testing companies to ensure that all examinations meet appropriate measurement standards. The Continuing Education Unit monitors compliance with continuing education requirements, including pre-licensure and post-licensure education. Additionally, the Continuing Education Unit processes applications for education courses and providers and administers continuing education audits.

The Work You Will Do

This position is essential to Computer Based Testing (CBT) functions and monitoring responsibilities and research Florida Statutes and Administrative Codes in relation to the examination process, drafts correspondence, and prepares reports pertaining to the examination process, Statutes and Rules; assists in matters related to examination scheduling and confidential grade notification, interprets laws/rules/regulations and recommends procedures.

Your Specific Responsibilities

• Schedules candidates for licensure examinations in accordance with department and board rules, and assigns candidate numbers, examination dates, time, and locations. Prepares and mails examination admission slips, grade reports, and pass/fail reports. Performs data entry, including recording examination information and results, and respond to customer inquiries regarding examination procedures.
• Indexes and records pre-licensure education certificates into the department's document management system. Participate in pre- and post-examination planning meetings.
• Process correspondence investigates subject matter and prepares responses to candidate inquiries and complaints related to candidate services, examination administration, and grade notification. Verifies application in Versa: Regulation and corresponds directly with customers, the Division of Technology, Division of Service Operations, interagency entities, and/or vendors.
• Assists with research, and error solution and provides final report of error resolution findings with regards to all CBT professions. Error resolution reports shall be regarding scheduling, administration and grade reporting, post-exam reviews and statistical reporting for CBT examinations. Assembles and disseminates statistical information as requested.
• Prepares, processes, and distributes all post examination information received from CBT vendor. Processes correspondence investigates subject matter and prepares responses to candidate inquiries and complaints related to candidate services, examination administration, grade notification and post-exam reviews.
• Responsible for the research and application of Board rules, Department rules, and national association and vendor contractual guidelines to ensure compliance in development and implementation of procedures for CBT grade reporting, scheduling, administration, statistical reporting, and post-exam review processes.
• Maintains evaluation documentation for contract files and calendar of scheduled deadlines. Schedules and prepares agenda and minutes for contract-related meetings with Vendor, Board, Technology, and Bureau staff.
• Assists Management Review Specialist with implementation and monitoring responsibilities for CBT vendor contracts. Maintains CBT information and sends requests to knowledge champion to get published on the Bureau’s website.
• Consults with department staff, professional boards, psychometricians, national councils and testing services to determine special requirements, gain understanding, and obtain examination materials. Performs related tasks as may be requested.

Knowledge, Skills & Abilities:

• Ability to compile, organize and analyze date.
• Experience working with Florida statutes and rules.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationship with others.
• Basic internet research and navigation.
• Basic grammar skills.

Minimum Requirements:

• Must have a high school diploma and two (2) years of work experience.
• Must have one (1) year customer service experience.
• Working knowledge of Microsoft Office Suite.

The Benefits of Working for the State of Florida

"Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287. 

The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.