REGULATORY SPECIALIST III - 64081779

Requisition No: 862050 

Agency: Department of Health

Working Title: REGULATORY SPECIALIST III - 64081779

 Pay Plan: Career Service

Position Number: 64081779 

Salary:  $36,317.26 - $38,000 

Posting Closing Date: 10/05/2025 

Total Compensation Estimator Tool

Division of Medical Quality Assurance

Bureau of Operations, Licensure Support Services

Regulatory Specialist III

Internal Agency Opportunity

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

***ATTENTION CANDIDATES***
To be considered for a position with the Florida Department of Health, Division of Medical Quality Assurance, Bureau of Operations:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be clearly supported in your employment history. 

If you are looking for an interesting position aiding healthcare professional and you enjoy research and providing solutions, then…

…WE WANT TO HEAR FROM YOU!

We are seeking a Regulatory Specialist III in MQA’s Bureau of Operations, Licensure Support Services Unit. The candidate selected for this position should be ready to lead by example as a vital member to our incredible licensing and renewal team. Our team performs research for complex regulatory activities involving renewals, certifications, and licensure for healthcare practitioners. The ideal candidate will be able to work with a team, exercise independent judgement, provide guidance to healthcare professionals, and exercise problem-solving skills when dealing with licensing and renewal issues. 

If you’re ready to take on a high-impact role where your skills will be recognized and valued, we want to hear from you. This is your opportunity to be a key player on a strong team within the Bureau of Operations that makes a real difference on our division.

Your Specific Responsibilities:

This position performs complex regulatory activities involving research, operational and analytical report processing, problem resolution and response to public record requests for license certifications, renewals/reinstatements, status, name/address changes as well as processes National Practitioner Databank reviews. Incumbent ensures the accuracy of the division’s practitioner licensee data in the database system. The incumbent must be able to understand and apply department rules, statutes, practices, and board rules.  The incumbent must exercise independent judgment in dealing with licensees and resolving issues and assists management of the Licensure Maintenance Team. This position requires problem solving skills. In this capacity the incumbent is responsible for the following:

Conducting in-depth analysis of NPDB query reports for profiled professionals to determine if the licensee is compliant with the requirements for notifying the department of adverse actions or malpractice claims settled or adjudicated against them. Correspond with licensees and Consumer Services unit regarding new cases and open complaints.

Answers and responds to incoming emails for main License Maintenance ZZZZ box including but not limited to, License Pull Requests, License Returns, Bulk and Other Payer and Healthcare Fraud, sorting and forwarding email boxes. Provides direction, technical assistance, and guidance to licensed health care practitioners, both verbally and in writing. Assists with renewal inquires, and issuance of licenses, disciplinary actions and administrative suspensions. Performs complex research using the department’s licensing database and document repository to respond to complaints and inquiries from the public, applicants, licensees and DOH staff. Processes renewals requiring review by the department’s Background Screening Unit including correspondence with licensees on renewal clearance.

Serves as back up to Regulatory Program Specialist. Assisting RSll's with complex questions related to the license maintenance of healthcare practitioner licenses to include processing license renewals, license certifications, Department of Revenue suspensions and reinstatements within the Licensure Maintenance Team. Assist with creation of new licensure files as needed by the professional licensing boards. Support supervisor as needed.

Assist with other related projects or duties as determined or requested by management. 

Required Knowledge, Skills, and Abilities:

• Ability to work independently. 
• Ability to communicate effectively. 
• Ability to understand and explain statutes, rules, and regulations. 
• Ability to deal effectively with people.
• Ability to organize, multi-task and pay close attention to detail.
• Working knowledge of word processing, email, and spreadsheet software. 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Division of Medical Quality Assurance

Tallahassee, FL (Leon County)

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.