REGULATORY SUPERVISOR/CONSULTANT - SES - 79000065

Requisition No: 856755 

Agency: Business and Professional Regulations

Working Title: REGULATORY SUPERVISOR/CONSULTANT - SES - 79000065

 Pay Plan: SES

Position Number: 79000065 

Salary:  $1,471.70 to $1,688.53 Biweekly 

Posting Closing Date: 08/02/2025 

Total Compensation Estimator Tool

DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO
Regulatory Supervisor / Consultant - SES

Position Number: 79000065
Hiring Salary: $1,471.70 to $1,688.53 Biweekly

Open Competitive Announcement

Our Organization and Mission:

The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. The division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 330 personnel fulfilling the regulatory obligations of the division throughout the state.

The Work You Will Do: 

This is a Selected Exempt Service (SES) position assigned to the Bureau of Licensing.  The Regulatory Supervisor / Consultant – SES position oversees the functions and regulatory activities of an office processing team for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco.  This supervisory position works independently performing professional work involving eligibility determinations for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.  The position works in conjunction with the regional licensing managers, the Assistant Chief of Licensing and the Chief of Licensing within the Bureau.  The duties of this position include (but are not limited to):

• Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
• Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
• Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
• Independently evaluating qualifications and requirements to determine eligibility for licensure.
• Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
• Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
• Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
• Preparing reports and other documentation to provide information to the division, department, licensees, and the public.
• Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
• Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, policies, and procedures.
• Performing all required tasks related to the supervision of employees, including approval of attendance and leave, evaluating employee performance (preparing performance plans, performance evaluations, and position descriptions, etc.), recruitment and selection, employee development, and other supervisory related duties.  Plans work flow and objectives, and will establish deadlines for work performance of staff.  Provides appropriate motivation to employees and meets with staff regularly.
• Supervising a work group of licensing staff to ensure that application processing is conducted according to the bureau and division established policies and procedures, and within the allotted timeframes for each step in the process, for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.
• Performing review audits of applications for licensure processed by staff, to ensure accuracy and completion of information, consistency with the established agency licensing procedures, receipt of fee payments, recording of information into the licensing databases, and process completion by each employee.
• Augmenting licensing staff functions by processing applications received in the office, both by performing specific actions within the processing procedures and by processing the applications through to final status of approval or disapproval.
• Coordinating with regional managers and other licensing district office supervisors to ensure consistency, efficiency, and effectiveness of statewide licensing operations.  Coordinates with the Bureaus of Auditing and Enforcement district office managers to ensure cohesiveness among the division's bureau functions.
• Providing accurate information and direction to internal and external customers regarding licensure functions.

***This supervisory position is a non-sworn select exempt service (SES) position located within the Division’s Bureau of Licensing***

Your Specific Responsibilities:

Covered within the section above (The Work You Will Do)

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work-related documents, by talking to others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience.
• Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures.
• Ability to determine work priorities and ensure proper completion of work assignments.
• Ability to train others.
• Ability to provide consultative assistance to others.
• Ability to compile, organize, and analyze data, and to prepare comprehensive reports relating to licensing activities.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of policies and practices involved in personnel/human resource functions.
• Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions.
• Knowledge of the techniques for handling complaints and dealing with the public.

Minimum Requirements: 

• Must have two (2) years of experience working in a supervisory position or capacity.
• Must have three (3) years of customer service experience or two (2) years of post-high school education and one (1) year of customer service experience.
• Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
• Must be available to travel with little to no notice, when required.

Preferred:

Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system.

The Benefits of Working for the State of Florida:

 “Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University is available.

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

 
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.