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REGULATORY SUPERVISOR/CONSULTANT - SES - DBPR/DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO *OPEN*

Date: Apr 6, 2021

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 348881 

Agency: Business and Professional Regulations

Working Title: REGULATORY SUPERVISOR/CONSULTANT - SES - DBPR/DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO *OPEN*

Position Number: 79000815 

Salary:  $1,257.57 Biweekly 

Posting Closing Date: 04/14/2021 

DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO
Regulatory Supervisor/Consultant – SES
Position Number: 79000815
Hiring Salary: $1,257.57 Biweekly

 

OPEN COMPETITIVE
*Pending Position Transfer to Tallahassee*


***Successful completion of background screening is required for this position.***


The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including: receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes.  The Division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 330 personnel fulfilling the regulatory obligations of the Division throughout the state.


***This position will be hired at the minimum ($1,257.57 bi-weekly) of the salary range***


Minimum Requirements:
 

  • Must have two (2) year of experience working in a supervisory position or capacity.
  • Must have two (2) years of customer service experience or two (2) years of post-high school education.
  • Must have one (1) year experience researching and communicating policies, procedures, statutes and rules as it relates to programs regulated by the department.
  • Must have one (1) year experience verbally relaying and communicating information to the public as it relates to programs regulated by the department.
  • Must have one (1) year of experience in the areas of performing data and information analyses, creating computerized reports, auditing records, training staff.
  • Must be proficient in Microsoft Office Suite (Microsoft Word, Excel and PowerPoint).
  • Must be available to travel with little to no notice, when required.


***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills, and abilities must also be clearly disclosed on the State of Florida Employment Application.  Any omission, falsification, or misrepresentation in qualifying question responses will be cause for elimination from the selection process.***


Duties & Responsibilities:


This is a Selected Exempt Service (SES) position assigned to the Bureau of Licensing, Tallahassee Central Office.  The Regulatory Supervisor / Consultant – SES position oversees the functions and regulatory activities of the Central processing team for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco.  This supervisory position works independently performing professional work involving eligibility determinations for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.  The position works in conjunction with the Central Licensing Manager, the Assistant Chief of Licensing and the Chief of Licensing within the Bureau.  The duties of this position include (but are not limited to):
 

  • Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
  • Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
  • Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
  • Independently evaluating qualifications and requirements to determine eligibility for licensure.
  • Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
  • Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
  • Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
  • Preparing reports and other documentation to provide information to the division, department, licensees, and the public.
  • Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
  • Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, policies, and procedures.
  • Performing all required tasks related to the supervision of employees, including approval of attendance and leave, evaluating employee performance (preparing performance plans, performance evaluations, and position descriptions, etc.), recruitment and selection, employee development, and other supervisory related duties.  Plans work flow and objectives, and will establish deadlines for work performance of staff.  Provides appropriate motivation to employees and meets with staff regularly.
  • Supervising a work group of licensing staff to ensure that application processing is conducted according to the bureau and division established policies and procedures, and within the allotted timeframes for each step in the process, for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.
  • Performing review audits of applications for licensure processed by staff, to ensure accuracy and completion of information, consistency with the established agency licensing procedures, receipt of fee payments, recording of information into the licensing databases, and process completion by each employee.
  • Augmenting licensing staff functions by processing applications received in the office, both by performing specific actions within the processing procedures and by processing the applications through to final status of approval or disapproval.
  • Coordinating with regional managers and other licensing district office supervisors to ensure consistency, efficiency, and effectiveness of statewide licensing operations.  Coordinates with the Bureaus of Auditing and Enforcement district office managers to ensure cohesiveness among the division's bureau functions.
  • Providing accurate information and direction to internal and external customers regarding licensure functions.


***This supervisory position is a non-sworn select exempt service (SES) position located within the Division’s Bureau of Licensing***
 

Knowledge, Skills & Abilities:
 

  • Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work-related documents, by talking to others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience;
  • Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures;
  • Ability to determine work priorities and ensure proper completion of work assignments;
  • Ability to train others;
  • Ability to provide consultative assistance to others;
  • Ability to compile, organize, and analyze data, and to prepare comprehensive reports relating to licensing activities;
  • Ability to establish and maintain effective working relationships with others;
  • Knowledge of policies and practices involved in personnel/human resource functions;
  • Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions;
  • Knowledge of the techniques for handling complaints and dealing with the public.

 

***The hours of work for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a one-hour lunch break.  Due to the requirement for interaction with the public during state business hours, this position is not authorized for telecommuting or a flexible work schedule.***

 

Desired Qualities / Aptitudes

 

Preference will be given to candidates that demonstrate competencies essential to successful performance in the position, which include:
 

  • Experience reviewing legal or financial documents.
  • Experience working with records using an automated data management system.
  • Proficiency with problem-solving, including the ability to identify issues and resolve problems in a timely manner.
  • Possessing strong interpersonal skills.
  • Communicating clearly in writing and orally.
  • Effectively reading and interpreting information, accurately presenting numerical data, and skillfully gathering and analyzing information.
  • Prioritizing and planning work activities.
  • Independently monitoring work for quality.
  • Ability to write and speak fluently in English and a second language.  Additional consideration will be given to applicants as determined by need of the office.


***Applicants must complete all fields in the Candidate Profile.  Work history, hours worked and formal education are required to be considered in qualifying for this position.  Responses to Qualifying Questions must be verifiable in the Candidate Profile.  Resumes and other documentation can be attached to provide additional information.***


Important Notices - Please be advised:


Experience, education, and training used to meet the minimum qualifications and in response to the qualifying questions must be verifiable through information contained in your application.  When completing the online application, all gaps of employment or education greater than 30 days starting from high school must be explained (approximate date, month, and year) identifying company name or if unemployed. Incomplete applications will not be considered.

SPECIAL NOTES:


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.
 

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.


NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

 

Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

 

The Florida Department of Business & Professional Regulation is committed

to increasing recruitment and hiring of individuals with disabilities and

improving employment outcomes.

 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.


SPECIAL REMINDERS:


Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .


We hire only U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

 

Department of Business and Professional Regulation / Division of Alcoholic Beverages and Tobacco - Benefits Information

 

  • State of Florida retirement package: 3% employee contribution required
  • Nine annual paid holidays and one personal holiday
  • Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
  • Ability to earn up to 104 hours of paid sick leave annually
  • The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees
  • The State of Florida provides a $25,000 life insurance policy to eligible employees
  • Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
  • Tax deferred medical and child care reimbursement accounts are available
  • Tuition waiver program

 

For additional benefit information, please visit the following website:  http://www.mybenefits.myflorida.com

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tallahassee