RESEARCH AND TRAINING SPECIALIST - 79010831

Requisition No: 858114 

Agency: Business and Professional Regulations

Working Title: RESEARCH AND TRAINING SPECIALIST - 79010831

 Pay Plan: Career Service

Position Number: 79010831 

Salary:  $1,733.08 - $1,789.23 Biweekly 

Posting Closing Date: 08/12/2025 

Total Compensation Estimator Tool

Division of Florida Condominiums, Timeshares and Mobile Homes

Government Operations Consultant II

Position Number: 79010831

Hiring Salary: $1,733.08 – $1,789.23 Biweekly

Pending Reclass

**Open Competitive**

Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The Work You Will Do:

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This position serves as the Citation Specialist located in the Director’s Office, performing general administrative duties to enhance the operational efficiency of the citation process.

Your Specific Responsibilities:

The incumbent in this position is responsible for:

• Responsible for citation and final order case reports, ensuring the report is executed correctly, formatted, tracked for compliance, and once payment is received it is processed promptly.
• Conducts comprehensive analyses of citations and final orders involving condominiums regulated by the Department and alleged violations of Florida Statutes and Board Rules.
• Reviews each citation issued to verify the accuracy of the violation cited and the monetary discipline taken by reviewing current statutory and rule information specific to the citation. 
• Contacts the issuing field office personnel when a citation is issued in error; creates citation tracking numbers by entering the citation information into the Department's main software system, Versa Regulation. 
• Creates a working folder for each citation received, complete with all required documentation. 
• Emails the issuing field office personnel with the citation tracking number within three business days of receipt.  Moves all files through the Department's document imaging system, OnBase.
• Identifying, reviewing, and providing solutions in connection with citation activities and for assessing the performance of the Division regarding citations and final orders.
• Serves as the primary source for preparing, editing, and/or proofreading correspondence generated by citation/final order issues for the Division in responding to customer inquiries.
• Routing, tracking, and handling referrals from the Inspector General's Office regarding citation/final order issues for response.
• Monitors payments received and places monies received to the final order.  This position is responsible for ensuring the undisputed citations are filed every month.
• Performs other related duties and assignments as required.

Knowledge, Skills & Abilities:

• Knowledge of Microsoft Office software.   
• Ability to use available technology to perform duties including computer software, hardware and data systems.  
• Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.   
• Ability to establish and maintain effective working relationships. 
• Ability to work both independently and within a team environment. 
• Skilled with attention to detail and critical thinking. 
• Skilled with strong oral and written communication.  
• Skilled with customer service etiquette. 

Minimum Requirement:

• Two years of office based administrative or clerical experience;

• Two years of experience in researching and analyzing statutory issues.

Preferred:

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years of investigative or high level administrative/clerical experience;

The Benefits of Working for the State of Florida:

 “Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
 
NOTE: This position requires a security background check, physician assessment, drug screening, and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.
 
Applicants are required to apply through the People First system by the closing date, by applying online.  All required documentation must be received by the closing date of the advertisement.  If you have any questions regarding your application, you may call 1-877-562-7287.

 
The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. 
 

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at (850) 487-2074. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, please visit the SSS website: http://www.sss.gov .

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is veteranspreference@fdva.state.fl.us.

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.