RESOURCE MANAGEMENT PROCESS MANAGER - 73000563

Requisition No: 847660 

Agency: Department of Revenue

Working Title: RESOURCE MANAGEMENT PROCESS MANAGER - 73000563

 Pay Plan: SES

Position Number: 73000563 

Salary:  $79,999.92 - $104,541.00 / annually 

Posting Closing Date: 03/03/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

Information Services Program

Resource Management Process Manager

Tallahassee

This is an Internal Agency Advertisement

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is an executive position within the PTO program.  The duties of this position include managing and directing processes including supervising, training, planning, designing, and organizing workloads.

This supervisory position directs the Resource Management Process team in executing its responsibilities as required by law.

The specific duties of this position include, but are not limited to, the planning, designing, organizing, implementing and supervising the following:

Leads and supervises the staff responsible for Budget and Technology Management in accordance with all applicable statutes, rules, policies, and procedures, including training, retention, evaluation, and code of conduct.

Assists in strategic planning and updates the Program’s succession plan on an annual basis.

In coordination with all process managers, successfully develops, implements, and tracks strategic planning activities, strategic plan initiatives, and succession planning related to each business process area.

Assists in reviewing, developing, updating and saving Program policies and procedures. 

Provides oversight of the workflows and activities of the PTO Technology Management staff including the website team, technology customer service team, SharePoint maintenance and programming assistance. Oversees and works in conjunction with ISP staff on all IT related projects and applications, including replacing the Program’s existing technologies. Ensures work products are timely, accurate and complete.

Provides oversight of the workflows and activities of the PTO Budget and contract staff and the Program’s legislative budget requests.  Ensures work products are timely, accurate and complete. This position will be responsible for compiling and submitting PTO LRPP and LBR information to agency coordinator.

Manages all aspects of the Program’s operating budget, contracts management and property appraiser and fee tax collector Budgets submitted for review and approval. 

Provides oversight of direct reports’ procurement duties and ensures proper execution within state and agency procurement policies.  This includes overseeing the use of state purchasing cards, following adopted Department procurement procedures, navigating and using the My Florida Marketplace application, developing custom procurements that require purchase orders, and reconciling charges in the Works system.

Actively resolves issues or conflicts between team members in the workplace.  Ensures equitable treatment of all team members.  Recognizes, rewards, and celebrates successes.  Strives to employ a diverse workforce and provide equal opportunities for qualified applicants at all levels of the organization.  Promotes DOR values including teamwork, innovation, respect, trust and concern for others.

Responsible for organizing, planning, preparing and maintaining documents for the Program Office. Oversees records retention for the Program in compliance with state requirements.

Assists the Program Director and Deputy Director as needed in achieving the Program's mission, goals, and objectives, and makes recommendations to senior leadership as necessary.

Provides aid and assistance to property appraisers, tax collectors, local government officials, citizens, and legislative/executive staff as necessary.

Emergency and Disaster-Related Duty: This position has been designated as a “mission essential” position pursuant to the Department of Revenue’s Continuity of Operations Plan. The incumbent is required to be available to perform emergency or disaster-related duties due to an emergency or disaster impacting or threatening to impact the Department which may require the incumbent to work additional hours over and above the regular work schedule. Emergency or disaster-related duty may include performing or supporting the Department’s mission essential functions, primary business functions or other activities related to emergency or disaster events or incidents.

MINIMUM REQUIREMENTS:  

• Currently employed with the Florida Department of Revenue. 
• Five or more years’ management experience at the Department.
• Three or more years’ experience in budgets, strategic planning, or information technology.

PREFERENCES:

• Experience with property tax.

SPECIAL NOTES:

• This role is based in Tallahassee, FL
• Some travel required.

SALARY: $79,999.92 - $104,541.00.

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Sydney Cooke, (850) 617-8857, Sydney.Cooke@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.