SECRETARY SPECIALIST - 55013596

Requisition No: 852543 

Agency: Department of Transportation

Working Title: SECRETARY SPECIALIST - 55013596

 Pay Plan: SES

Position Number: 55013596 

Salary:  $34,255.00-$44,330.00 

Posting Closing Date: 05/21/2025 

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STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

952 / Commission for the Transportation Disadvantaged

OPEN COMPETITIVE

Select Exempt Service

CONTACT PERSON: Brooke Haire & Karen Somerset
CONTACT PHONE NUMBER: (850) 410-5721
CONTACT EMAIL ADDRESS: Brooke.Haire@dot.state.fl.us 
ANTICIPATED BI-WEEKLY HIRING SALARY: $1,425.00

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Annual Salary Range:

$34,255.00  - $44,330.00    

Your Specific Responsibilities:

Serves as primary person to answer all incoming calls and correspondence for the Transportation Disadvantage (TD) Helpline/Ombudsman Program. Updates and maintains the database for the Ombudsman and Florida Toll Permit Programs. Generates reports from the database, as required. Processes all report requests on the Toll Permit Program in accordance with approved procedures.

Assists Quality Assurance Program team members with travel arrangements, including processing travel reimbursements. Assists team members with contract management filing, as needed. Assist with the preparation of reports, presentations and project deliverables. Assist with the preparation of meeting arrangements, materials and minutes.

Prepares and/or provides timely response to public inquiring related to Transportation Disadvantages issues. Provides assistance and information on TD programs, as requested. Assists in the development of public information documents. Assists with the organizing and planning TD events.

Receives and processes office correspondence. Maintains office files, copies documents. Greets and directs office visitors.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Knowledge of the Transportation Disadvantage program; Knowledge of operating a multi-line phone systems; Knowledge of Microsoft Office Software and Internet usage

Ability to:

• Ability to communicate well both verbally and in writing; Ability to use publishing type computer software, for example Adobe Creative Suites/Indesign; Ability to operate general office equipment; Ability to answer telephone calls in a courteous and professional manner; Ability to deal with internal and external customers in a courteous manner; Ability to establish and maintain effective working relationship with others; Ablility to reamin calm and effective under pressure; Abililty to organize and maintain files.

Other Job-Related Requirements:

• Class E Valid driver's license; ability to travel statewide

Working hours:  Daily from 8:00 am to 5:00 pm

AS A CANDIDATE, YOU MAY BE REQUIRED TO PROVIDE DOCUMENTATION (I.E. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, COLLEGE TRANSCRIPTS, ETC.) TO VERIFY MEETING THESE MINIMUM QUALIFICATIONS.

VETERANS' PREFERENCE ONLY APPLIES TO CAREER SERVICE POSITIONS.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.