SECRETARY SPECIALIST - 55013596

Requisition No: 870592 

Agency: Department of Transportation

Working Title: SECRETARY SPECIALIST - 55013596

 Pay Plan: SES

Position Number: 55013596 

Salary:  $34,760.00 - $41,712.00 

Posting Closing Date: 03/18/2026 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

952 / Florida Commissioner for the Transportation Disadvantaged

ANTICIPATED VACANCY

SELECTED EXEMPT SERVICE 

 FULL-TIME 

CONTACT PERSON: Brooke Haire

CONTACT PHONE NUMBER: 850-410-5721

CONTACT EMAIL ADDRESS: brooke.haire@dot.state.fl.us

HIRING SALARY RANGE: $1,317.50- $1,604.31 /biweekly range / $34,760.00  - $41,712.00/annual range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Candidates must be United States (U.S.) citizens or lawfully authorized alien workers.  Visa sponsorship is not available.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

 Serves as primary person to answer all incoming calls and correspondence for the Transportation Disadvantaged (TD) Helpline/Ombudsman Program.This position will update and maintain the database for the Ombudsman and Florida Toll Permit Programs. Generates reports from the database, as required. Processes all report requests on the Toll Permit Program in accordance with approved procedures.

 Assists Quality Assurance Program team with travel arrangements, including processing travel reimbursements. Assists team members with contract management filing, as needed. Assist with the preparation of reports, presentations and project deliverables. Assist with the preparation of meeting arrangements, materials and, minutes.

 Prepares and/or provides timely response to public inquiring related to Transportation Disadvantaged issues. Provides assistance and information on TD programs, as requested. Assists in the development of public information documents. Assists with organizing and planning TD events. Receives and processes office correspondence. Maintains office files, copies documents. Greets and directs office visitors. 

 The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

3189 S Blair Stone Road, Tallahassee Florida 32301

Annual Salary Range:

$34,760.00  - $41,712.00 

Your Specific Responsibilities:

 Serves as primary person to answer all incoming calls and correspondence for the Transportation Disadvantaged (TD) Helpline/Ombudsman Program.This position will update and maintain the database for the Ombudsman and Florida Toll Permit Programs. Generates reports from the database, as required. Processes all report requests on the Toll Permit Program in accordance with approved procedures.

 Assists Quality Assurance Program team with travel arrangements, including processing travel reimbursements. Assists team members with contract management filing, as needed. Assist with the preparation of reports, presentations and project deliverables. Assist with the preparation of meeting arrangements, materials and, minutes.

 Prepares and/or provides timely response to public inquiring related to Transportation Disadvantaged issues. Provides assistance and information on TD programs, as requested. Assists in the development of public information documents. Assists with organizing and planning TD events. Receives and processes office correspondence. Maintains office files, copies documents. Greets and directs office visitors. 

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• The Transportation Disadvantaged programs
• Operating a multi-line phone system
• Microsoft Office Software and Internet usage 

Ability to:

• Communicate well both verbally and in writing
• Use publishing type computer software, for example Adobe Creative Suites/Indesign
• Operate general office equipment
• Answer telephone calls in a courteous and professional manager
• Deal with internal and external customers in a courteous manner
• Establish and maintain effective working relationship with others
• Remain calm and effective under pressure; ability to organize and maintain files. 

Other Job-Related Requirements:

• Class  E Valid driver's license; ability to travel statewide.

This position requires a valid Class (A, B, C, or E) driver license with an acceptable driving record in accordance with the Department’s Driver’s Record Requirements Policy. An unacceptable driving record is defined as any of the following:

1. three (3) or more moving violations in the past three (3) years that accumulate three (3) or more points per violation;
2. any two (2) convictions of reckless driving in the past three (3) years;
3. a suspension or revocation of the driver license for moving violations in the past three (3) years; and
4. a suspension or revocation for refusal to take a sobriety test, or any suspension or revocation for a DUI conviction, in the past four (4) years.

Your driving record will be reviewed and the status of your driver license confirmed..

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.