SENIOR CLERK - 48006362 1

Requisition No: 848260 

Agency: Department of Education

Working Title: SENIOR CLERK - 48006362 1

 Pay Plan: Temp

Position Number: 48006362 

Salary:  $15.00/ Hour 

Posting Closing Date: 03/18/2025 

Total Compensation Estimator Tool

Florida Department of Education

Office of Commission for Independent Children

Location: Tallahassee Turlington Building

Position Title: Senior Clerk (OPS)

Salary Range: $15.00/Hour

This advertisement may be used to fill multiple vacancies up to six months.

APPLICATION INFORMATION & HIRING REQUIREMENTS

Application Information:

• Work History (in easy to review chronological order) Consists of:
  • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.

• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.

NOTE: Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

OFFICE CONTACT:

Shun Brooks or Brandon Eldridge: 850-245-3200

JOB DESCRIPTION:

The Senior Clerk-OPS position in the Office of Commission for Independent Education assist with requests for student academic records (transcripts) and other educational materials; conducting searches of the Commission Information Management System (CIMS) for the optical images of any applicable data, verifying that any confidential information is matched to the requester; answering phone calls; and developing correspondence to respond to individuals that have complaints and other issues regarding the issuance of their student academic records from CIMS.

*This position is not approved for telework and must report to the location listed above.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Answers a multi-line telephone console, answers general questions, directs calls to the appropriate staff member, and takes messages as required.
• Works independently in the areas of records management by prepping and scanning files to be stored, retrieved, maintained and secured.
• Enters data, verifies required documentation is included and imports documents related to licensed schools and complaints against licensed schools as needed.
• Assists with reviewing documents related to public records requests that need to be reviewed for accuracy or redacted due to personally identifying information.
• Assists management with generating reports and tracking complaints as needed.

WHO WE’RE LOOKING FOR:

The ideal candidate must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The incumbent must interact courteously with others. The performance and behavior of all employees must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of unity. Attendance is an essential function. 

MINIMUM QUALIFICATIONS:

• High School Diploma
• Ability to communicate effectively including verbal and written communication
• Ability to travel
• Ability to provide work samples of writing skills for grammar, editing and communication review

PREFERRED QUALIFICATIONS:

• One-year clerical experience

EDUCATIONAL SUBSITITUIONS:

SB 1310: Substitution of Work Experience for Postsecondary Education Requirements.

• College education/vocational training can substitute for required training

Related work experience may not substitute for any licensure, certification, or registration required by an agency and indicated in the advertised job description.

Office of Commission for Independent Education:

The Office of Commission for Independent Education has statutory responsibilities in matters relating to nonpublic, postsecondary, educational institutions. In keeping with the Florida Department of Education’s goal of producing a seamless educational system, some of these functions include consumer protection, program improvement, institutional policies and administration, data management and the licensure of independent schools, colleges and universities.

Commission for Independent Education Webpage

OPS Benefits Information

• OPS employees do not participate in state group insurance or the state retirement system
• OPS employees may participate in the State of Florida 457 Deferred Compensation Plan
• OPS employees may wish to inquire into the following state programs:
  • Florida Discount Drug Card program: http://www.floridadiscountdrugcard.com
  • Cover Florida Health Care Access program: http://www.coverfloridahealthcare.com
  • Florida KidCare Health Insurance Program: http://floridakidcare.org

BACKGROUND SCREENING REQUIREMENT

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire. 

For more information, please visit the Selective Service website.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.