SENIOR CLERK - 55000882

Requisition No: 870257 

Agency: Department of Transportation

Working Title: SENIOR CLERK - 55000882

 Pay Plan: Career Service

Position Number: 55000882 

Salary:  $36,975.07 - $47,850.09 

Posting Closing Date: 03/25/2026 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

SUPPORT SERVICES SENIOR CLERK

919 / SUPPORT SERVICES OFFICE

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON: Lezlie Sims

CONTACT PHONE NUMBER: 850-414-4100

CONTACT EMAIL ADDRESS: Lezlie.Sims@dot.state.fl.us

HIRING SALARY RANGE: $1,422.12 - $1,840.39/biweekly range

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

To ensure honesty and transparency, all applicants must provide their own work. Unless explicitly requested, the use of Artificial Intelligence (AI) tools to assist with qualifying questions, work samples, or interviews is strictly prohibited, and any breach of this requirement will lead to the applicant being removed from consideration.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

The Work You Will Do:

Senior Clerk / Support Services / Office of Administration

Provides a variety of security and administrative support duties associated with operating the electronic access control system for the Department of Transportation Guest Services and Security Section within the Support Services Office.  Specific duties include creating, printing and issuing building access (ID) cards. Enter access and clearance information into electronic access control system, maintain files of access request forms, visitor access records, and all forms associated with security and building access operations. Ensure record retention requirements are met and followed. Serve as backup in Guest Services signing in visitors using the electronic Verkada Guest system and provide customer service. Monitor visitors access while at Central Office Burns Building.

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

Where You Will Work:

Florida Department of Transportation

Office of Administration

605 Suwannee St.

Tallahassee, FL 32399

Annual Salary Range:

$36,975.07 - $47,850.09

Your Specific Responsibilities:

Provides a variety of security and administrative support duties associated with operating the electronic access control system for the Department of Transportation Guest Services and Security Section within the Support Services Office. Specific duties include creating, printing and issuing building access (Id) cards. Enter access and clearance information into electronic access control system, maintain files of access request forms, visitor access records, and all forms associated with security and building access operations. Ensure record retention requirements are met and followed. Serve as backup in Guest Services signing in visitors using the electronic Verkada Guest system and provide customer service. Monitor visitors access while at Central Office Burns Building.

Issue and maintain parking permits for Central Office Burns Building lots as required. Conduct daily (3) walking patrols of the building exterior and parking lots and report unauthorized activity, damaged property, parking or tag display violations or any concerns to management. Coordinate with employees or visitors to correct parking issues or incorrect display of parking tags or placards. Maintain parking records and logs by following retention requirements.

Review and assist with security related work orders via ServiceNow Work Order system. Primary backup for issuing and maintaining reserved parking contracts and entering them into the DMS Tririga system.

Assist with emergency building and security activities to include calling 9-1-1 in the event of a security or medical emergency in the building or on the premises. Use Motorola radio to call for assistance, by immediately contacting the unit supervisor and management team in the event of any building-related or medical emergency. Serve on the building evacuation team for building evacuations and emergencies. Conduct training on safety and emergency evacuation plans for Central Office staff. Monitor the fire alarm panel and report alarm events to the unit supervisor or maintenance supervisor. Operate and monitor camera surveillance equipment for Central Office facilities during normal working hours. Report unusual or unauthorized activity to management immediately. Report camera outages or malfunction to manager immediately. Review and save video footage as requested by management. Maintain records following retention requirements for video storage and files.

The Successful Candidate will have the following required Knowledge, Skills, and Abilities:

Knowledge of:

• Knowledge of security system operations.
• Knowledge of file system maintenance and records retention.

Skills in:

• Exceptional customer service skills.  

Ability to:

• Ability to use standard office computer and security related systems.
• Ability to effectively communicate orally and in writing.
• Ability to train employees in security operations and emergency action protocol.
• Ability to operate the fire alarm panel.
• Ability to interpret and apply rules and regulations.

Minimum Qualifications: 

Valid class E driver’s license. High School Diploma or equivalent and two years or clerical work experience. College education at an accredited institution can substitute for one year of the required work experience.

SPECIAL REQUIREMENTS: You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.  In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office at (850) 414-5300 for assistance.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.