SENIOR MANAGEMENT ANALYST II - SES - 64085582

Requisition No: 867214 

Agency: Department of Health

Working Title: SENIOR MANAGEMENT ANALYST II - SES - 64085582

 Pay Plan: SES

Position Number: 64085582 

Salary:  $53,917.08 - 63,171.26 

Posting Closing Date: 01/13/2026 

Total Compensation Estimator Tool

Department of Health

Division of Medical Quality Assurance

Bureau of Enforcement

Investigative Services Unit – Headquarters (Tallahassee)

Internal Agency Opportunity

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees). Applicants will not be accepted from outside of the department.

Your Specific Responsibilities:

The incumbent in this position is expected to identify, recommend and initiate improvement opportunities independently, with little direction and minimal supervision. Furthermore, this position is expected to assist management by providing analysis and research on issues affecting statewide operations. 

• Tracks and monitors outstanding ISU issues and projects and prepares documentation as necessary to ensure timely completion.
• Responsible for collecting, verifying and analyzing the Quarterly Performance Report, Annual Report and Long-Range Program Planning measures.
• Utilizes Lean Six Sigma tools and techniques to identify areas of improvement and finding the root cause in order to improve the quality and timeliness of outcomes.
• Serves as the Balance Scorecard Administrator and provides monthly/quarterly/annual review, analysis and verification regarding the balanced scorecard. Makes recommendations based on tracking and trending data to develop
  implementation plans for quality improvement and strategic planning initiatives.
• Provides weekly review, analysis and reports regarding multiple performance measurements within the ISU, including supplemental requests to investigations, compliance with statutory time frames, cases with status on hold due to pending requirements, priority cases and inspection program data. Makes recommendations based on tracking and trending data to develop implementation plans for quality improvement initiatives. 
• Meets with assigned personnel on a regular basis to assess progress, provide guidance and solve problems.
• Responsible for leading the computer database troubleshooting team with the goal of collecting, reviewing and solving technical issues.
• Collects and analyzes data from multiple sources, runs reports in the computer database system to identify data entry errors and establishes plans for correction.
• Serves as the statewide CCIS, DHSMV, Accurint, and Vital Statistics backup administrator.
• Develops legislative budget requests, budget issue proposals and other fiscal requests and coordinates and analyzes legislative bills.
• Serves as the Division liaison for performance measures and any data reporting. Reviews and approves all statistics reported by the Division.
• Coordinates all correspondence assistance requests by reviewing, conducting research and responding in a timely manner.
• Performs other duties as required.

Required Knowledge, Skills, and Abilities: 

Knowledge of computer software, to include Microsoft Word, Outlook, PowerPoint, Excel, Visio and Access; knowledge of the methods of data collection and analysis; knowledge of Lean Six Sigma tools and techniques; knowledge of basic management, principles and practices; ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices; ability to organize data into logical format for presentation in reports, documents and other written materials; ability to conduct fact-finding research; ability to work independently; ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities; ability to plan, organize and coordinate work assignments; knowledge of the principles and techniques of effective verbal and written communication; ability to establish and maintain effective working relationships with others; ability to communicate complex information effectively, orally and in writing; skill in written communications; ability to identify key policy issues and make recommendations to senior management officials; ability to communicate in writing in order to develop and issue regulations, instructions, policy interpretation and guidelines; ability to maintain a high degree of accuracy and close attention to detail; ability to maintain strict confidentiality.

Preferred Qualifications:

• 3 years’ experience in performing statistical, trend and data analysis; developing plans for quality improvement; reviewing and analyzing statutory/regulatory.

• College education may substitute for the required experience on a year-for-year basis. 

• Must have a valid driver's license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment. 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tallahassee, FL 

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.