SR INFO TECH BUSINESS CONSULTANT - 80080143

Requisition No: 847967 

Agency: Juvenile Justice

Working Title: SR INFO TECH BUSINESS CONSULTANT - 80080143

 Pay Plan: Career Service

Position Number: 80080143 

Salary:  $2,094.07 Bi-Weekly up to $3,076.93 Bi-Weekly 

Posting Closing Date: 04/12/2025 

Total Compensation Estimator Tool

The Department of Juvenile Justice salutes our heroes.

We are honored to have the opportunity to support our nation’s veterans and their families.

 We value the service given to our country and support the hiring of service members and military spouses.

LOCATION, CONTACT AND SALARY INFORMATION:

Position Location: Knight Building, 2737 Centerview Drive, Tallahassee, Fl 32399

Starting Salary: $2,094.07 Bi-Weekly. Salary commensurate with knowledge and experience, up to $3,076.93 bi-weekly.

Contact Person: Bonnie Shiver-Durand (850) 717-2312 

DESCRIPTION:

This position is responsible for server, desktop and network support which includes installing, configuring, and supporting local area networks (LAN) and the wide area network (WAN).  This position maintains all computer hardware and software, laptops, and network equipment at multiple sites in the Central Region.  This position is also responsible for monitoring the network to ensure network availability to all system users and will perform necessary maintenance to support network availability.  Incumbents may also assist other support staff to plan, coordinate, and implement network security measures. 

MINIMUM QUALIFICATIONS FOR THIS POSITION INCLUDE THE FOLLOWING REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

Cloud Computing

Lead on developing, administering, and testing of agency cloud services.

Liaison with third party vendors on matters of computing.

Assist with group policies and scripting for the enterprise infrastructure network.

Coordinate technical work of Network Project teams in systems planning studies; information needs assessments and systems analysis, reviewing approaches and methods to assess effectiveness in meeting management objectives.

Infrastructure Planning and Design (Technical architect for a statewide-distributed client/server information technologies)

Assist in the design, planning, and implementation of Web, SharePoint, local area networks, and related personal computers for the department's information system.

Serves as a consult to the Chief of Information Technology to evaluate and provide information system requirements and necessary resources.

Capacity and Systems Planning in support of Information Systems

Support and troubleshoot technical work supporting the Microsoft Exchange Messaging Services (Office 365) for the Department.

Serve as backup for coordinating of the Microsoft Windows Software update Services.

Help coordinate and administer Virtual Private Network (VPN) services.

Establish system priorities and allocation of available resources and capacity for IT.

Analyze agency data requirements and effects of interactive computer-oriented systems.

Serve as consult to higher lever manages in the planning of major systems.

Project Coordination and Project Management

Responsible for coordination of Bureau of Information Technology's network systems infrastructure projects teams.

Provides both technical and project leadership to workgroup teams.

Responsible for ensuring that project plans are created, and the plans adhere to all Information System Development Methodology and schedules indicated in the project plan.

Responsible for ensuring the Bureau of Information Technology maintains a Standard Operating Procedure Manual for Network Operations.

Disaster Recovery Planning and Testing

Assist in the development and test recovery plans for disasters (i.e., large-scale loss of information technology resources and data), including events such as power outages and small data losses.

Ensure preparation and maintenance of procedures to provide a 'Continuity of Operations Plan' for information systems that support the operations and assets of the Department.

Risk Mitigation and Audit Support

Periodically perform risk analysis and security audits to test and evaluate the overall effectiveness of the Department's information security program and policies.

Assist and provide information as requested to both the DJJ Inspector General and State Auditor General for conducting audits.

Customer Service and External Liaison Support

Provide customer assistance on performance, network capacity issues and network infrastructures issues.

Provide assistance to agency staff, partners and providers.

Assures customer needs are met.

Schedule necessary server operations to ensure proper implementation and operational processing procedures are performed.

Serve as team leader and provide supervision for assigned network computing staff.

Participates in periodic meetings of Information Security Managers to discuss and share strategies for addressing enterprise security related issues.

Administrative Activities

Complete transfer, relocation, surplus, and other required documentation for Headquarters inventory.

Submit required documents to the Bureau of Information Technology concerning but not limited to: travel; purchasing card; properties; timesheets and other documents as required.

Performs other related duties as assigned.  

Required Knowledge, Skills, and Abilities:

Knowledge of the principles and techniques utilized in developing telecommunications systems.

Knowledge of the methods of collecting and analyzing data.

Knowledge of telecommunications and related equipment.

Ability to plan and coordinate the development of telecommunications systems.

Ability to collect, review and analyze data. Ability to prepare cost estimates.

Ability to communicate effectively verbally and in writing.

Ability to develop specifications for procuring equipment.

Ability to utilize problem- solving techniques.

Ability to work independently.

Ability to plan, organize and coordinate work assignments.

Ability to establish and maintain effective working relationships with others.

Ability to follow verbal and written directions with minimal to no supervision. 

Preferred Qualifications:

Preference will be given to candidates who have experience in the following areas:

Detecting, monitoring, and mediating various aspects of security—including physical security, software security, and network security.

Performing compliance control testing.

Developing recommendations and training programs to minimize security risk in the company.

Staying current with evolving threats in cybersecurity space by communicating with external sources.

Collaborating with other teams and management within a company to implement best security practices.

SPECIAL NOTES:   

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

When identified on a position description, a valid driver’s license is required. If initially hired with an out-of-state license, the Florida resident must obtain a valid Florida state driver’s license within 30 days of hire. Licenses suspended or revoked for any reason, work permits (Business purpose/Employment/education only licenses) and some types of restricted licenses are not acceptable. Licenses that have Corrective Lenses Restriction are acceptable, provided the driver wears corrective lenses while operating the vehicle.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.