STAFF ASSISTANT - ESS Program Hiring Team

Requisition No: 848738 

Agency: Children and Families

Working Title: STAFF ASSISTANT - ESS Program Hiring Team

 Pay Plan: Career Service

Position Number: 60049313 

Salary:  $33,760.00 minimum annual 

Posting Closing Date: 03/20/2025 

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THIS IS AN OPEN COMPETITIVE OPPORTUNITY

Department of Children and Families

STAFF ASSISTANT 

Economic Self Sufficiency Program

THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE. 

Office location: Centre of Tallahassee Building, 2415 North Monroe Streeet, Tallahassee FL 32303.

Salary: $33,760.00 annual.

Current employees will be compensated in accordance with the DCF salary policy. 

This is a full-time position working 40 hours per week.

Business hours are 8:00 am - 5:00 pm EST, Monday - Friday.

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

To learn more please visit https://www.myflfamilies.com/.

Minimum qualifications:

• 3 years of secretarial or clerical work experience.
  • College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.
  • Vocational/technical training in the area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for each year of the required work experience.
  • A High School diploma or its equivalent can substitute for one year of the required work experience.

                         NOTE: Please attach a copy of education documentation (in English) such as diplomas, certificates, etc., to your application before you submit your application in People First.  These documents are required if used to qualify  for the position.

• Be able to lift objects up to 30 pounds to perform duties.

Preference will given to candidates who meet the following criteria:

• Experience, education or training in hiring, employee recruitment and selection activities.
• Experience with DCF HR systems (Footprints or DASH), People First Talent Management System, and MS Office Excel and Word.
• Knowledge of Department of Children & Families’ services related to child welfare, adult protection, economic self-sufficiency, or mental health treatment facilities direct care. 

DESCRIPTION: 

This position performs a variety of office administrative support functions requiring independent judgment, research, collection of information/data, preparation and maintenance of reports, and maintains the confidentiality of sensitive information. Assists with special projects and provides guidance to the administration to ensure deadlines are met and or targets are achieved.

Essential Functions:

• Personnel - Prepares and processes human resource actions in accordance with the State Personnel Rules and Department policies and operating procedures. Provides documents and other related material as it pertains to all human resource actions. Assists with the hiring process by advertising position vacancies and assembling the hiring packets. Assists with and tracks the scheduled performance evaluations within the Administration Unit. Schedules/coordinates interviews. Coordinates required background screenings, conducts reference checks and personnel file reviews; Assists in completion of hiring documents; Maintains and files the recruitment and selection package for required retention period.
• Administrative - Prepares correspondence, reports, memorandums, documents/records staff meeting minutes, and other materials for dissemination. Prepares, and submits travel requests and reimbursements. Prepares and submits required security forms to obtain systems access for staff within the administration as directed. Maintains contact lists, appropriate filing or tracking systems, and performs general copying and mail distribution tasks. Monitors supplies and maintains advanced ordering to ensure a constant supply of forms, documents, materials/supplies and process travel request documents
• Customer Service - Handles customer complaints and Department referrals/trackers, tracks, and follows up to ensure resolution. Keeps management fully informed of activities, pertinent issues, upcoming events, and potential problems. Provides customer service by handling complaints and routing to the appropriate area.
• Reports - Develops and maintains tracking systems to ensure completion of assignments. Compiles information and prepares reports.
• Assists with routine correspondence preparation, special assignments, research and report preparation.
• Performs other related duties as assigned.

 Desired Knowledge, Skills, and Abilities:

• Knowledge of Basic principles of human resources management; Knowledge of effective communication techniques; Ability to research and analyze issues; Ability to utilize problem-solving techniques and make independent decisions in accordance with documented processes; Ability to work independently; Ability to understand and apply applicable rules, regulations, policies and procedures relating to program functions; Ability to recognize and satisfy customer needs; and Ability to organize work assignments.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida.
• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contribution (For more information, please click www.myfrs.com).
• Flexible Spending Accounts.
• Tuition waivers.
• And more!
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Your People First Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• This position is designated as an essential position.  Incumbents are expected to work during emergency situations or natural disasters and may be required to work before, during and beyond normal work hours/days.

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

EMPLOYMENT DISCLOSURES

1. US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.
2. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov. 
3. RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.
4. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.
5. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self-Sufficiency Program will have a Benefit Recovery check completed before completing the hiring process.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.