STRATEGIC BUSINESS OPERATIONS CHIEF - 76003241 1

Requisition No: 843684 

Agency: Highway Safety and Motor Vehicle

Working Title: STRATEGIC BUSINESS OPERATIONS CHIEF - 76003241 1

 Pay Plan: SES

Position Number: 76003241 

Salary:  $90,000.00 - $110,000.00 Annually 

Posting Closing Date: 01/02/2025 

Total Compensation Estimator Tool

Division of Information Systems Administration

Bureau of Strategic Business Operations

Selected Exempt Service (SES) Opportunity

*Open Competitive Advertisement*

***This opportunity is telework eligible in the continental United States***

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Coretha Gaymon, 850-617-2225

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

Duties and Responsibilities

Responsible for successfully managing an array of project management efforts, Quality Assurance and business relationship services that span across DHSMV and other entities. The resource will also provide oversight and management to the Business Relationship Services Group, Quality Assurance and Service Management and will be responsible for the effective collaboration and communication with other divisions for their IT business needs. Additionally, this resource will coordinate annual strategic initiatives for ISA.

Knowledge, Skills, and Abilities

• Proficient using MS Project and/or other PM related tools.
• Experience with an enterprise project management system preferred.
• Proficient using Visio and other process documentation tools.
• Proficiency in project management principles, methods, techniques and tools for the effective management of projects from initiation through implementation, as demonstrated through formal certification from a recognized project management professional organization, e.g., PMI.
• Ability to effectively lead and motivate people.
• Ability to handle multiple priorities and deal with ambiguity; Software development knowledge.
• Experience in leading and supervising people.
• Strong organization and planning skills.
• Process development, implementation and improvement skills.
• Strong analytical, problem solving and conceptual skills.
• Ability to analyze data, identify problem areas, make improvement recommendations, and implement approved recommendations.
• Ability to review project processes and data to quickly identify problem areas.
• Ability to focus on getting things done.
• Strong teamwork and interpersonal skills.
• Ability to communicate and thrive in a cross-functional environment.
• Ability to lead and develop ISA strategic initiatives that align with FLHSMV department goals, provide oversight and awareness to ISA leadership.
• Ability to lead and manage the department’s Governance processes and reporting to all levels of management within the department.
• Proficient in communication, ability to communicate at all levels within the department.

Preferred Qualifications

Preference will be given to the applicants with the following experience:

• Preference will also be given to applicants with experience supervising/managing IT-related business operations.

Job Related Requirements

• PMP Certification.

• The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.  Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant’s criminal and juvenile delinquency records, even those that have been sealed or expunged. 

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI.  Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month.  All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.