SUPPORT SERVICES LEAD WORKER

Requisition No: 856820 

Agency: Department of Corrections

Working Title: SUPPORT SERVICES LEAD WORKER

 Pay Plan: Career Service

Position Number: 70043831 

Salary:  $64,392.64 Annually 

Posting Closing Date: 08/05/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

WORKING TITLE: SUPPORT SERVICES LEAD WORKER

This open competitive advertisement is for a Career Service position located at Central Office in General Services. 

As someone working in General Services, our mission is to provide essential support services that ensure the smooth operation of the Florida Department of Corrections. We are dedicated to maintaining facilities, managing assets, and delivering quality services to support the department's overall mission. 

This position is not a telework position and is required to report to the FDC office in the area it serves.

JOB DUTIES:

• Parking and Contracts Management: Oversee all parking contracts for Central Office employees, contractors, and fleet vehicles. Ensure timely creation and cancellation of contracts, manage parking placard distribution, and be the go-to person for all parking-related issues.
• Security and Access Control: Produce and manage security badges for employees, contractors, interns, and vendors. Ensure proper background checks, monitor badge usage, and handle the installation and repair of security access readers and cameras. Keep an eye on internal and external video feeds.
• Fingerprinting and Compliance: Perform LiveScan fingerprinting for new employees and contractors. Maintain and upgrade fingerprinting hardware, and coordinate appointments for those needing fingerprints. Ensure compliance with FDLE requirements.
• Building Maintenance and Procurement: Handle building maintenance and custodial needs by collecting staff reports, submitting work orders, and escalating hazardous conditions. Make purchases via MFMP and manage purchasing card items for General Services.
• Leadership and Coordination: Supervise an Operations Analyst and Government Operations Consultant II. Oversee the weekly shredding program, manage inmate records, and daily mail room operations. Lead the production of copy requests and coordinate Central Office work squad assignments. Perform all duties of the Evacuation Commander and assist with mail sorting and distribution.

BENEFITS:

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:
  • Pension Plan (Traditional Retirement Pension Plan)
  • Investment Plan (401(K)-Type Retirement Plan)
  • Deferred Retirement Option Program (Drop)
  • Deferred Compensation
  • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS:

• Minimum of two (2) years of experience in a supervisory or lead worker role.
• Minimum of two (2) years of experience using MS Office software proficiently (Word, Excel ,Outlook, etc.)
• Perform physical tasks related to fingerprinting and badge management.
• Florida Certified Contract Manager (FCCM).
• Capable of handling emergency situations and acting as the Evacuation Commander.

PREFERRED QUALIFICATIONS:

• Experience in facilities management, security administrations or a related field.
• Familiarity with security systems and equipment including badge access control and video monitoring systems.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION:

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form. For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.