SUPPORT SERVICES SPECIALIST - 36000812

Requisition No: 840978 

Agency: Department of Lottery

Working Title: SUPPORT SERVICES SPECIALIST - 36000812

 Pay Plan: Lottery Exempt Serv

Position Number: 36000812 

Salary:  $35,000.00-$39,000.00 

Posting Closing Date: 11/22/2024 

Total Compensation Estimator Tool

SUPPORT SERVICES SPECIALIST

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF SUPPORT SERVICES

*Open Competitive Opportunity*

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
  • Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

GENERAL POSITION DESCRIPTION:

The incumbent in this position is assigned to Facilities and is able to provide assistance to various areas of Support Services as assigned.  This position is supervised by the Support Services Supervisor, and coordinates assignments with, the other Support Services Specialist.   

ESSENTIAL DUTIES:

• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.
• Maintains warehouse in a clean and well-organized fashion.
• Assists with the loading and unloading of trucks as required.
• Operates warehouse equipment in a safe fashion.
• Assists Lottery staff with movement of furniture or office equipment utilizing the necessary equipment in a safe manner.
• Functions as primary back up to the Mail Operations Specialist for outside pickups and deliveries.
• Works with the General Services Manager, and/or the Support Services Supervisor to ensure repairs and maintenance to Lottery buildings are completed, inspected, and accepted as satisfactory to the Lottery’s and/or Landlord’s requirements.
• Functions as primary backup to other Support Services areas as assigned, when workload requirements dictate additional staffing.
• Prepares correspondence as necessary.
• Assists departmental offices through telephone inquiries concerning area of responsibility.

• Completes special projects and assignments as directed by the Support Services Supervisor.
• Attendance is an essential function of this position.
• Performs other Support Services duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of inventory management procedures
• Knowledge of office procedures and practices
• Knowledge of shipping and receiving documents and proper accountability procedures
• Ability to operate warehouse equipment
• Ability to lift fifty (50) pounds
• Knowledge of standard construction practices
• Knowledge of HVAC systems
• Knowledge and understanding of general maintenance tools and construction equipment
• Ability to interpret construction blueprints
• Knowledge and understand of Florida Statutes, as they apply to vendor invoicing and employee reimbursement
• Knowledge of policies and procedures relating facilities maintenance
• Ability to work overtime hours and travel out of town overnight
• Ability to use a personal computer
• Ability to use and input data into an automated system
• Ability to manage information of a confidential or proprietary nature
• Ability to plan, and organize work assignments
• Ability to take direction
• Understanding of good business practices
• Must maintain a valid Driver’s License
• Must maintain a good driving record

Other job-related requirements for this position

High School Diploma or equivalent (GED) required.

Forklift experience preferred, not required.

Successful passing of a criminal background check (state, local, and national) is required. 

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units.  The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Statutes establishing or defining work performed

Chapter 24, Florida Statutes

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.