SYSTEMS PROGRAMMER II

Requisition No: 860807 

Agency: Department of Corrections

Working Title: SYSTEMS PROGRAMMER II

 Pay Plan: Career Service

Position Number: 70003554 

Salary:  $62,682.88 Annually 

Posting Closing Date: 09/25/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

WORKING TITLE: SYSTEMS PROGRAMMER II

This open competitive advertisement is for a Career Service position located at Central Office in the Office of Information Technology.

The mission of the Office of Information Technology is to deliver innovative, reliable, and secure technology solutions that support the strategic objectives and operational needs of the organization.

This position is not a telework position and is required to report to the FDC office in the area it serves.

JOB DUTIES:

• Access Management Pro: Process access requests for onboarding, modifications, and terminations across Azure AD, Exchange, Active Directory, and custom applications using the SAR system.
• Queue Master: Monitor and manage 33 routing group queues daily, ensuring efficient processing for various departments including OIT Security, CDC Processors, and more.
• Account Specialist: Create, modify, and terminate accounts within the OBIS Mainframe, update profiles, run audits, and provide access to FDC, FCOR, and external agencies.
• Role-Based Access Expert: Assign role-based access using FDC and FCOR Application Security Managers, ensuring entitlements align with job responsibilities and segregation-of-duties standards.
• Troubleshooter and Collaborator: Troubleshoot access issues, coordinate with technical teams, maintain detailed records, support audits, and use ServiceNow to assist users with access corrections and issue resolution.

Join us in this dynamic role where your expertise in access management and problem-solving skills will ensure the security and efficiency of our operations!

BENEFITS:

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System:

• • Pension Plan (Traditional Retirement Pension Plan)
  • Investment Plan (401(K)-Type Retirement Plan)
  • Deferred Retirement Option Program (Drop)
  • Deferred Compensation
  • Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.

• Knowledge of automated/semi-automated identity provisioning tools (e.g., SailPoint, ServiceNow, FDC ASM, FCOR ASM, FDC SAR).
• Knowledge of IT service management (ITSM) systems, such as ServiceNow, for request tracking, documentation, and workflow approvals.
• Knowledge of account lifecycle management, including onboarding, role changes, offboarding, and periodic reviews.

PREFERENCES:

• Ability to process information logically.
• Ability to analyze user access needs and determine appropriate role assignments based on business requirements and security protocols.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to document processes and provide accurate records of access provisioning and account management activities.
• Ability to communicate effectively with end users, technical teams, and management to facilitate accurate and timely access management.
• Ability to manage and monitor large volumes of access requests across multiple routing groups and systems.
• Ability to establish and maintain effective working relationships with others.

Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION:

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee’s eligibility to work after completing the I-9 form.

For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.