Florida Department of Education

Division of Technology and Innovation

Bureau/Office of Education Information Services

Location: Turlington Building - Tallahassee

Position Title: Systems Programmer III - SES

Salary Range: $50,584.67 - $55,643.14

SALARY IS BASED ON CANDIDATE'S EXPERIENCE AND QUALIFICATIONS

OFFICE CONTACT:

Reneisha Clayton, 850-245-9370

JOB DESCRIPTION:

This position is responsible for monitoring, and maintaining Microsoft solutions in Azure, including services related to computing, storage, network and security. The incumbent in this position will supervise and assist current staff with Entra ID application registrations, Azure B2C management, and application deployments. Azure B2C management may include custom policies and claims configurations, application registrations, and secret/certificate monitoring. The incumbent will also be responsible for managing a custom Azure B2C Single Sign-On solution used by millions of users. An understanding of Single Sign-On federation onboarding and support, as well as proactively securing the agency's azure resources and hybrid environments, respond to threats and enforce data governance. Additionally, the incumbent in this position will assist in the management of Azure DevOps, writing infrastructure as code scripts, and configuring pipelines for custom business applications in Azure or on premises. Management of Power BI and other Microsoft platforms may be required. Strong technical writing skills are required for documenting procedures, processes and job aids.

DUTIES & RESPONSIBILITIES:

(Note: The omission of specific job duties does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)

The Florida Department of Education (FDOE) has an open position that is responsible for executing the following functions:

• Employee is expected to demonstrate knowledge, skills and ability to prepare, provide, and disseminate quality products representative of the Department’s commitment to quality, efficient services, and practices.
• Ensures the timely completion of initiatives and tasks.  Keeps leadership informed of progress and problems, particularly as needs change in schedule, resources, or product.
• Employee will document all processes, procedures, Single Sign-On B2C features, and job aids for the Azure Single Sign-On team.
• Assures completeness and accuracy of the systems administration, monitoring and implementation.  Ensures accuracy of work through sufficient validation and testing.
• Employee will coordinate with both internal and external development teams to manage cloud migration or deployment efforts as well as Single Sign-On B2C application and Identity Provider onboarding to the agency Single Sign-On solution.
• Employee will maintain an advanced proficiency in troubleshooting technological issues and errors.
• Reviews all deliverables and supporting work products for quality and conformance to departmental standards prior to their incorporation into project products. 
• Presents project output to management and customers (both oral and written). 
• Provides management with weekly status reports.
• Must be able to follow directions, have excellent writing skills and be able to communicate effectively with subordinates and leadership teams.
• Establishes and maintains a cooperative working relationship with all information technology staff and customers; and displays a professional attitude when interacting with information technology staff and customers at all times.
• Employee is expected to demonstrate, model, and reinforce the agency’s fundamental values of quality, fairness, cooperation, respect, commitment, excellence, honesty, and teamwork.

MINIMUM QUALIFICATIONS:

Required Licensure/Registration/Certification/Experience or Education:

• Knowledge in Cloud based technology such as Microsoft Azure and Amazon Web Services platforms, Identity and Access Management and other cloud technologies.
• Knowledge of basic management principles and practices
• Knowledge of the methods of data collection and analysis
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
• Ability to follow and understand instructions, both written and verbal.
• Ability to organize data into a logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to work independently.
• Ability to communicate effectively including verbal and written communication.
• Experience in advanced troubleshooting of various Microsoft technologies.
• Experience in staying on task and identifying details in all work assignments.

PREFERRED QUALIFICATIONS:

Preferences will be given to:

• Applicants who meet both the professional and educational experience.
• Applicants who have direct experience in/with Azure cloud projects and Azure B2C custom policies.
• Applicants who have technical writing and staff management experience.

EDUCATIONAL SUBSITITUIONS:

F.S. 112.219 - Substitution of work experience for postsecondary educational requirements.

Related work experience may not substitute for any licensure, certification, or registration required by an agency and indicated in the advertised job description.

FLORIDA DEPARTMENT OF EDUCATION MISSION STATEMENT:

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.

The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.

FDOE’s goal is to hire individuals to provide:

1. Higher Student Achievement
2. Seamless Articulation and Maximum Access
3. Skilled Workforce and Economic Development
4. Quality Services

Florida Department of Education (Link to  agency website)

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

LEAVE INFORMATION: SES

• Annual Leave - Employees in Senior Management Service and Selected Exempt Service positions are credited with 176 hours of annual leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of the initial appointment.
• Sick Leave - Employees in Senior Management Service and Selected Exempt Service positions shall be credited with 104 hours of sick leave upon appointment. In subsequent years, the annual allotment is credited on the anniversary date of initial appointment.

BACKGROUND SCREENING REQUIREMENT:

It is the policy of the Florida Department of Education that applicants for employment/volunteer undergo Level 2 background screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. You will be required to provide your Social Security Number to conduct required verifications. No Applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal records checks through local law enforcement.

SELECTIVE SERVICE SYSTEM (SSS) AND REQUIREMENT:

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.

For more information, please visit the Selective Service website.

SPECIAL NOTE:

Please note that this position requires an on-site schedule of 8:00 a.m. to 5:00 p.m., Monday through Friday. Telework is not available for this role.

APPLICATION INFORMATION & HIRING REQUIREMENTS:

Application Information:

• Your Candidate Profile (application) must be complete in its entirety.
• Work History (in easy to review chronological order) Consists of:
  • Any position held by a State of Florida Agency
  • Any position held by a Florida University
  • All periods of employment from high school graduation
  • All periods of current or prior unemployment
  • Gaps 3 months or more must be accounted for*
  • Any Education
  • Any Volunteer Experience
  • Your resume and application must match
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application.
• Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Hiring Information and Requirements:

• The Bureau of Personnel Management reviews every application for prior State of Florida and Florida University work history in the People First system.
• If claiming Veteran’s Preference, the candidate MUST attach supporting documentation such as the DD214 and your VA Letter that reflects level of disability if applicable. Applicable to career service positions only.
• If claiming Right to First Interview, the candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions. Applicable to career service positions only.