SYSTEMS PROJECT ADMINISTRATOR - SES - 64081275

Requisition No: 873970 

Agency: Department of Health

Working Title: SYSTEMS PROJECT ADMINISTRATOR - SES - 64081275

 Pay Plan: SES

Position Number: 64081275 

Salary:  $41,000.00 

Posting Closing Date: 05/25/2026 

Total Compensation Estimator Tool

Open Competitive: 64081275

Job Title: Systems Project Administrator – SES Being Reclassed to Network Systems Analyst

Your Specific Responsibilities:

This position is responsible for performing technical and administrative work in the development and maintenance of computer systems and network systems of the Leon County Health Department (Leon CHD) and Capital Consortium Information Technology Regional Office.

Customer Satisfaction: The incumbent will always come to work and exhibit an attitude of friendliness and eager customer service towards all employees and act respectfully and courteously to fellow employees.

This position will require daily travel up to 75% of the time.

Provide technical customer service focused the needs of the client and the satisfaction of the customer services. Installs and implements distributed computer systems hardware, software, and communications components including enhancements and upgrades. Edits and modifies configuration files for the distributed computer operating systems software, application software, and the communications with other computers, printers, and other peripheral equipment. Monitors the use of software and hardware throughout the network and provides for on-going identification and resolution of user needs.     

Act as the Network administrator for the regional infrastructure. Provide Tier II administration for all physical and virtual machines that host service essentials to the operation of the department. Provide support to voice and data network devices for phone, fax, Wi-Fi/LAN/WAN and redundant connections as well as other devices such as camera systems, security, and monitoring systems.

This position participates in data processing technical work installing, implementing maintaining, and supporting multiple distributed computer systems for use by end-users including the hardware, software, and communications components of distributed systems. Conducts on-site systems reviews to evaluate user compliance to system standards and procedures. Analyzes and resolves hardware, software and communications problems using diagnostic software and/or technical trouble shooting processes.

Conducts on-going support to identify methods/technical for improving the use of existing hardware, software, and documentation. Assesses the effectiveness of hardware, software and communications performance and coordinates with the analyst for improvements.

Other duties as assigned.

Required Knowledge, Skills, and Abilities:

Knowledge of computer environments, network wiring and cabling.  Knowledge of processing operations, procedures, and problem-solving techniques.  Ability to monitor and resolve problems with network.  Ability to coordinate work assignments.  Ability to communicate effectively.  Ability to motivate and instruct others on procedures, policies, and security of network.

Qualifications:

Minimum.

2 years of hands-on desktop support experience supporting Windows-based workstations in a business environment.

2 years of Direct end-user interaction (in person and remote) and use of ticket-based support (incident + service requests)

Preferred

Core Technical Skills

• Operating Systems - Windows 10/11 troubleshooting, configuration, and support
• Hardware Support - Desktop/laptop setup, diagnosis, and repair / Peripheral support (printers, scanners, docking stations)
• Account & Access Support - Active Directory basics (password resets, unlocks, group membership)
• Software Support - Installation, updates, and troubleshooting of standard business applications (e.g., Microsoft Office)
• O365 Power Platform support

Basic Networking - Understanding of:

• IP addressing (DHCP vs static)
• Network connectivity troubleshooting (wired/wireless)
• VPN basics

Service & Operational Skills

• Experience working in a ticketing system
• Ability to document issues clearly and track resolution
• Understanding of incident vs service request
• Ability to prioritize work based on impact and urgency
• Basic understanding of SLA expectations (even if informal).

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Leon, Gadsden, Jefferson, Madison, Taylor, Wakulla, Franklin, Gulf, Calhoun, and Liberty Counties.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.