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Date: Aug 13, 2019

Location: TALLAHASSEE, FL, US, 32399

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 71271 

Agency: Department of Revenue


Position Number: 73006445 

Salary:  $3,625.62 - $4,417.00 / month 

Posting Closing Date: 08/20/2019 

If you have a desire to use your talent and skills at an organization that provides critical services to millions of individuals, businesses and families across the state, the Florida Department of Revenue invites you to apply to become an essential member of our team. As one of the largest state agencies, the Department’s diverse workforce community of almost 5,000 employees is proud of its efforts to serve the people of Florida.

  • The Department’s General Tax Administration program plays a key role in collecting and distributing revenue to state agencies, cities, counties and school districts.
  • The Department’s Child Support Program helps children receive the financial support they need when it is not provided from one or both parents.
  • The Department’s Property Tax Oversight program oversees and assists local government officials, including property appraisers, tax collectors, and value adjustment boards.

The Department’s values-based culture and commitment to public service guides our work. We focus on teamwork, innovation, continuous improvement, and seek excellence in our accomplishments every day. Begin your public service career today with the Florida Department of Revenue.

The Florida Department of Revenue is committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.

JOB SUMMARY: This is an intermediate level managerial position in the Information Services Program, Child Support Service Development team. This position will be responsible for the following: Supervises information systems staff by assigning work, reviewing progress and assessing performance. Directs technical staff in the development of projects including defining scope, determining business and data requirements, coding, testing and implementation. Establishes and communicates strategic goals and objectives, resource and operational work plans, and performance expectations for work unit.  Establishes approach to effectively manage and prioritize work unit workload for software development enhancements and incidents troubleshooting and resolution. Evaluates new development proposals to devise feasibility and technical solution, to provide cost and effort estimates, and to forecast resource usage and allocation Works with technical staff to routinely monitor and evaluate supported applications to ensure availability and maintainability Approves employees and contractor's timesheets Facilitates and leads monthly team meetings. Gathers information on employees’ performance based on feedback and observation and performs performance evaluations Implements correction action plans for staff as needed Recruits and hires employees and contractors as per Department hiring and contract management standards Produces status reports regarding work unit performance, staff work distribution and other as needed Identifies and assigns training to advance knowledge and productivity within the work unit Mentors and motivates staff to improve work environment, knowledge and productivity Maintains and promotes a positive work environment within the work unit and process Performs project management tasks for assigned projects as per standards and methodologies that the Florida Department of Revenue (DOR) and Information Services Program has established or need to comply with as per Florida rules and regulations Consults with technical and functional leads and resources to create project plans and allocate resources. Tracks project progress; facilitates communication between teams as needed; and produces and publishes project status reports. Maintains action items, issues, decisions, and risks logs for assigned projects. Facilitates meetings, conference calls and other administrative duties specific to the assigned projects. Reports to customers on the status of assigned software development projects and software incidents Helps developers to resolve any issues that they may encounter for the completion of their assigned tasks. Assists core process owner with the development and implementation of standards, policies and procedures




  • A bachelor's degree from an accredited college or university and three years of experience in systems analysis within the last 5 years; OR
  • A bachelor’s degree from an accredited college or university with a major in one of the computer sciences or in management information systems and two years of experience in systems analysis within the last 5 years; OR
  • A master's degree from an accredited college or university in one of the computer sciences or in management information systems and one year of experience in systems analysis within the last 5 years; OR
  • A doctorate from a college or university in one of the computer sciences or in management information systems; OR
  • Four years of experience in systems analysis within the last 5 years, and either (1) completion of a 720-classroom hour program of study from a vocational/technical school or community college in an area of data processing (excluding data entry), or (2) 60 semester or 90 quarter hours of college course work from an institution which includes four courses in computer science or management information systems
  • Project Management experience
  • Experience using Microsoft Office
  • Experience managing and directing technical resources


  • Experience in systems analysis can substitute on a year-for-year basis for the required college education


  • Child Support experience
  • Experience working with .NET and/or document management projects
  • Experience leading large-scale IT projects
  • Software and Application Development Lifecycle experience
  • Excellent written and oral communication skills (i.e., correct grammar, punctuation, spelling, and organization of content)

SCREENING DISCLAIMER: Responses to qualifying questions must be verifiable by skills and/or experiences stated on the candidate profile and/or resume.

NOTE: This position is not eligible for telecommuting.

SKILLS VERIFICATION TEST: All applicants who meet the screening criteria/minimum job requirements may be required to take a Skills Verification Test. Applicants must receive a score of at least 70% to be considered further.

APPLICANT POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: All Department of Revenue positions are designated as “sensitive or special trust.” If you are selected for this position, you must provide your fingerprints We will send your fingerprints to the Florida Department of Law Enforcement (FDLE) and/or Federal Bureau of Investigation (FBI) for a criminal history background check. These checks will reveal arrest, charges, convictions and/or diversion programs regardless of the disposition or outcome. Disclosing criminal offenses will not automatically exclude you from employment. The nature, job-relatedness, severity, and date of the offense in relation to the position you are applying, are considered. Non-disclosure of a reportable offense on your candidate profile will exclude you from consideration and the conditional offer of employment will be withdrawn at the Department’s discretion.  

WHERE TO APPLY: All applicants must apply online at: If you experience problems applying online, please call the People First Service Center at 1-877-562-7287 for assistance.

CONTACT INFORMATION: Alyssa Stevens, 850-717-6424,

The Department of Revenue is a Family and Medical Leave Act (FMLA) covered employer. For more information review the Employee Rights Under the Family and Medical Leave Act here.


  • Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at:
  • If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market: Tallahassee

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