SYSTEMS PROJECT ANALYST - 48002942

Requisition No: 841361 

Agency: Department of Education

Working Title: SYSTEMS PROJECT ANALYST - 48002942

 Pay Plan: Career Service

Position Number: 48002942 

Salary:  46,668.01 

Posting Closing Date: 12/01/2024 

Total Compensation Estimator Tool

Florida Department of Education

Division of Technology and Innovation

Education Data Center

Location: Tallahassee - Turlington Building

Division of Technology and Innovation

Systems Project Analyst - Career Service

Salary Range: $46,668.01 - 10%, salary will start at the pay grade minimum. 

“Employment is contingent upon successful completion of a level 2 background screening pursuant to Chapter 435, Florida Statutes." 

Florida Department of Education Mission Statement

Every day the Department of Education works hand in hand with parents, teachers, educators, and community members to improve Florida's education system for students of all backgrounds and abilities. Our site reflects this cooperative relationship and the role that so many Floridians play in ensuring student success.

The FDOE’s mission for Florida’s Early Learning-20 education system is to increase the proficiency of all students within one seamless, efficient system, by allowing them the opportunity to expand their knowledge and skills through learning opportunities and research valued by students, parents, and communities.

Serving approximately 3 million students, 4,400 public schools, 28 colleges, 200,000 instructional staff, 46,000 college professors and administrators, and 340,000 full-time staff throughout the state, FDOE enhances programs and services for Florida’s students from early learning through college and career development. In addition, FDOE manages programs that assist individuals who are blind, visually-impaired, or disabled succeed either in school settings or careers - encouraging independence and self-sufficiency.

FDOE’s goal is to hire individuals to provide:

1. Higher Student Achievement
2. Seamless Articulation and Maximum Access
3. Skilled Workforce and Economic Development
4. Quality Services

Florida Department of Education

Office Contact

Francisca Chinchilla – 850-245-0528

Job Description

This is professional and highly technical work in the support of enterprise applications running on cloud and on-prem environments. This position is responsible for monitoring the status of servers and applications and helps to improve DOE's security posture following 60GG-2 cyber security rules.

Duties and Responsibilities

Prepares work requests and projects related but not limited to: 
•    Provides technical assistance to the community colleges related to the Data Base, transmission of data files and retrieval of standard reports. 
•    Responsible for server support to local providers implementing Perkins, Adult Education services in accordance with state and federal guidelines.

 •    Responsible for administering different versions of the SAS Software Platforms deployed at DOE. 
•    Monitor SAS environments for availability.
•    System Administration experience in a Microsoft environment, preferably Server 2016, 2019, 2022 IIS 7.0/7.5, SSL requests and implementation; Domain Name request and implementation with DNS.

Knowledge of principles, practices and techniques of system installation, configuration, support, and ongoing maintenance to ensure web services and programs function securely and efficiently.
•    Ability to work with application developers to deploy applications into an IIS 6.0, 7.0 and 8.0 environment according to a documented industry best practice process.
•    Follows Education Data Center standards for programming, validation, security and change management.
•    Assures that confidential data are handled, stored, and disposed of as required by Federal and State law and data exchange agreements by administering data security procedures that meet or exceed those requirements.
•    Produce up to par infrastructure technical documentation in a timely manner. 
•    Experience is required in one or more of the following technologies and platforms in response to technology changes in this unit’s operating environment: Experience with Identity and Access management solutions on the Microsoft platform, to include Forefront Identity Manager and Active Directory Federation Services ADFS 2.0/3.0.  Ability to create FIM Management Agents.  Experience with claims-based access, certificate management, PKI. 
•    Ability to think logically; evaluate and resolve user/system problems; design systems logic and/or process information logically.
•    Ability to analyze and interpret all types of server and application related issues in reference to application and infrastructure interaction; identify and define user task needs and/or conduct short range and long-range project planning studies.
•    Ability to plan, organize and coordinate work assignments; communicate technical data processing information effectively, and establish and maintain effective working relationships with others.
•    Performs other duties as assigned.
•    Demonstrates experience in using stored procedures, packages in programs for major applications, systems analysis, and programming.
•    Provide support for production systems.
•    Must be able to work with minimal direction.

The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.

The employee must interact courteously with others.

The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.

Attendance is an essential function of this position. 

KNOWLEDGE, SKILLS & ABILITIES:

•    Knowledge of information technology systems, equipment, software, and practices.
•    Communicate technical information effectively.
•    Establish and maintain effective working relationships with others,

•    Ability to plan, organize, and coordinate work assignments.

•    Ability to think logically, evaluate and resolve user problems.

•    Design systems logic and/or process information logically.

•    Analyze and interpret computer program data.

•     Identify and define user task needs and/or conduct short range and long-range project planning studies.

•     Prepare program specifications.

•     Plan, organize and coordinate work assignments.

•     Communicate technical data processing information effectively.

APPLICATION INFORMATION & REQUIREMENTS

Information provided on the application must be able to be verified or explained, including gaps in employment.

• Work History (entered with the most recent/current listed first):
  • Any and all State of Florida jobs
  • All periods of employment from high school graduation
  • Periods of unemployment
  • Gaps 3 months or more*
  • Education
  • Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.  
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.

• If claiming Veteran’s Preference, candidate MUST attach supporting documentation (DD214).
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.
• All documentation is due by the close of the vacancy announcement.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

POSITION LOCATION: 
This position is located at our headquarter location at 325 West Gaines Street, Tallahassee, FL 32399.    

BACKGROUND SCREENING REQUIREMENTS:

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.  You will be required to provide your Social Security Number to conduct required verifications. No applicant for a designated position will be employed, contracted or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, finger printing for all purposes and checks under this requirement, statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, federal criminal records check through the Federal Bureau of Investigation, and local criminal record checks through local law enforcement. 

All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening. 
 
It is the policy of the Department of Education to give preference to eligible veterans and the spouses of veterans in appointment and retention in positions of public employment.   
The Department of Education is an Equal Opportunity Employer/Affirmative Action Employer. 
 

SPECIAL REQUIREMENTS:
Selective Services System (SSS): Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion in the Other Personal Services (OPS) or Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the Selective Service website. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.