SYSTEMS PROJECT ANALYST - 48004314

Requisition No: 864016 

Agency: Department of Education

Working Title: SYSTEMS PROJECT ANALYST - 48004314

 Pay Plan: Career Service

Position Number: 48004314 

Salary:  $3,972.33 - $4,369.56 Monthly 

Posting Closing Date: 11/11/2025 

Total Compensation Estimator Tool

DIVISION OF VOCATIONAL REHABILITATION 
LOCATION:  TALLAHASSEE - TURLINGTON BUILDING
Systems Project Analyst

Position Number: 48004314 

Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."
 

APPLICATION REQUIREMENTS

Candidate Profile (application) must be complete in its entirety. Your packet may be delayed at the final review step if you are missing the below items:

• Work History (entered with the most recent/current listed first:
• Any and all State of Florida jobs
• Any and all Florida University jobs
• All periods of employment
• Periods of unemployment
• Gaps 3 months or more*
• Education
• Volunteer Experience
• Include supervisor names and phone numbers including current place of employment.
• *Gaps 3 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
• It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will convert to your official application.
• If claiming Right to First Interview, candidate MUST attach a copy of your official layoff letter when applying. This only applies to employees laid off from Career Service positions.
• Please attach resume when applying for this vacancy.

Complete and register your State of Florida Employment Application on-line, which will then enable you to electronically submit your application for advertised vacancies in the state agencies. The State of Florida application online can be edited at any time prior to each submission and will automatically populate when you apply to a specific position.

After you have applied to one or more job advertisements, all submitted applications can be viewed from the "Applicant Home Page" by clicking on "View Your Applicant Submissions. "A listing of all the positions to which you have applied will be displayed. You can view and/or print any or all the submitted applications, although this information is also maintained online.

[or]

• Download and then fax a completed application to the People First Service Center at 888-403-2110.  Be sure to include the requisition number on each page of your application.

For assistance in completing the employment application or applying for jobs using the People First system, call the People First Service Center at 1-877-562-7287.

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.

All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening.

No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department.

Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement         

STATE OF FLORIDA EMPLOYEE BENEFITS

• State of Florida Retirement - 3% Employee Contribution Required
• 10 Paid Holidays annually
• Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month.
• Career Service employees earn 8.667 hours of sick leave credits per month
• Health Insurance for Individual or Family Coverage – State pays 80% of premium
• Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee
• Additional supplemental insurances are available such as dental, vision, etc.
• Tax Deferred Medical and Child Care Reimbursement Accounts available
• Tax Deferred Savings Program available through payroll deduction

Benefits information can be found on the following website: http://mybenefits.myflorida.com/

Job Description:

The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.  The employee must interact courteously with others. The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.  Attendance is an essential function of this position. This position is a moderately to highly independent and deals with complex technical work for the Division of Vocational Rehabilitation (DVR).

The following is a list of duties: 

Operations

• Assists in writing and maintaining up-to-date technical documentation and operating procedures for supported offices, networks, hardware, software, and applications.
• Maintains current knowledge of the Division’s hardware, software, policies, procedures, and standards.
• Follows the standard implementation of policies, procedures, best practices, and systems operations.
• Maintains IT inventory, ensures its accuracy, and follows the Division’s surplus procedures.

Work Assignments

• Performs computer imaging, configuration, and user setup.
• Delivers user onboarding IT training and any other relevant training as necessary.
• Installs computers, peripherals, and other hardware.
• Assists with individual office moves and entire office relocations.
• Provides on-site coverage for staff needs and tasks required to meet project deadlines.
• Assists with installing, evaluating, and/or testing, Microsoft 365 modules or Commercial Off-the-Shelf (COTS) packages.
• Participates in meetings and special projects.

Technical Assistance

• Handles incidents and service requests accurately and in a timely manner.
• Analyzes and assists to resolve network, hardware, and software/application problems.
• Completes tasks in a timely manner to ensure staff have the necessary access to the Division’s IT resources.
• Supports network, hardware, and software/applications for the Division’s offices located throughout the state.

Incident/Service Request Management

• Monitors the Service Desk application and takes action on unassigned Incidents/Service Requests.
• Attempts to resolve the Incident/Service Request by completing accordingly, or escalates to the appropriate support group.
• Monitors daily and actively works Incidents/Service Requests assigned to you.
• Updates any open Incidents/Service Requests assigned to you on a daily basis to reflect the appropriate status and details of the actions taken.
• Places Incidents/Service Requests on hold, if necessary, with a justifiable noted reason.
• Resolves Incidents/Service Requests in a timely manner, including detailed actions taken for resolution.

Performs other duties as required, assigned, or delegated. 

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of laws, rules, policies and procedures relating to educational programs; and of techniques for planning, implementing or evaluating educational programs.

Ability to understand and apply applicable rules, regulations, policies and procedures; to plan, organize, and coordinate work assignments; to communicate effectively; to establish and maintain effective working relationships with others; and to deal effectively with a variety of people. Ability to bend, stoop, crawl, and lift technology equipment weighing up to 50 pounds on a frequent basis.

Background Screening Requirement:
It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening. No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.