TECHNICAL ANALYST II - 36000152

Requisition No: 868264 

Agency: Department of Lottery

Working Title: TECHNICAL ANALYST II - 36000152

 Pay Plan: Lottery Exempt Serv

Position Number: 36000152 

Salary:  $65,000 - $75,000 

Posting Closing Date: 03/13/2026 

Total Compensation Estimator Tool

TECHINCAL ANALYST II

FLORIDA DEPARTMENT OF THE LOTTERY – DIVISION OF SYSTEM, SOFTWARE, & DATA SERVICES

*Open Competitive Opportunity*

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
• Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.

GENERAL POSITION DESCRIPTION:

Linux Administrator

This is highly technical work focused on planning, installing, securing, customizing, and maintaining enterprise AIX and Linux operating systems, middleware, and critical business application platforms. The position supports both on-premises and cloud-hosted environments, including IBM Power/AIX, Red Hat Enterprise Linux, Oracle Cloud Infrastructure (OCI), and related toolchains.

The Technical Analyst II is responsible for the availability, performance, recoverability, and lifecycle management of platforms including (but not limited to): IBM Workload Automation, SAP BusinessObjects, Adobe Experience Manager (AEM) Cloud, IBM Storage Protect (formerly Tivoli Storage Manager / Spectrum Protect), IBM WebSphere, Oracle WebLogic, Maestro LISTSERV, GitHub-based deployment workflows, and associated web/edge tiers (HTTP servers, caching proxies, load balancers).

This position also contributes to security hardening and audit readiness, including patching, configuration management, and implementation of technical controls. The role designs, documents, and tests disaster recovery (DR) and continuity-of-operations procedures for mission-critical business processes that rely on these systems.

ESSENTIAL DUTIES:

• Promotes and supports the Lottery’s Responsible Gaming program. Ensures “No Underage Play” and “Play Within Your Means” messaging is communicated to retailers and players when applicable.
• Designs, installs, configures, maintains, upgrades, and troubleshoots AIX and Linux operating systems and core middleware components, including:
  • IBM WebSphere Application Server / Network Deployment
  • Oracle WebLogic Server
  • IBM Workload Automation (IBM Workload Scheduler / TWS / IWA)
  • SAP BusinessObjects / Business Intelligence platform
  • Adobe Experience Manager (AEM) Cloud
  • Maestro LISTSERV
  • IBM Storage Protect backup / recovery infrastructure
  • Supporting web tiers, caching layers, and load balancing components
• Administers source code and configuration repositories in GitHub, including promotion processes, environment branching standards, and controlled deployment workflows.
• Builds and maintains secure, supportable environments across development, test/QA, pre-production/standby, and production. Defines and documents procedures for moving code, configurations, and content safely between environments.
• Implements and follows disciplined change management and release management practices for production, QA, test, and DR systems. Generates, reviews, and maintains implementation plans and backout plans.
• Plans and performs system patching, hotfixes, and firmware updates for AIX, Linux, WebSphere, WebLogic, AEM, BusinessObjects, and other supported platforms. Evaluates security advisories, applies vendor fixes, and researches compatibility impacts before rollout.
• Designs, documents, and tests backup, restore, and disaster recovery procedures using IBM Storage Protect and other approved technologies. Validates recovery time and recovery point objectives for regulated or high-value business services.
• Monitors system health, performance, capacity, and job/automation schedules. Tunes AIX and Linux systems (e.g., CPU, memory, I/O, filesystem, kernel parameters) to meet stability, performance, and availability targets.
• Supports and maintains enterprise scheduling and automation routines in IBM Workload Automation, including troubleshooting job failures, adjusting schedules, and coordinating batch window expectations with business owners.
• Supports enterprise reporting and analytics workloads in SAP BusinessObjects, including service availability, connectivity to data sources, authentication/authorization behavior, and performance of scheduled report delivery.
• Supports enterprise messaging, email list management, and outbound communications platforms such as Maestro LISTSERV, including security configuration and delivery reliability.
• Assists with content delivery and web publishing platforms such as Adobe Experience Manager Cloud, including deployment of content bundles, dispatcher/cache behavior, and integration with downstream application tiers.
• Works with vendors and service providers during problem analysis, root cause investigation, incident response, and technical research.
• Produces and maintains clear, repeatable technical documentation for operations staff, including end-to-end startup/shutdown, error recovery, escalation guidelines, and DR procedures.
• Participate in 24x7 on-call rotation or after-hours support for priority systems, maintenance windows, and incident response.
• Provides mentorship, knowledge transfer, and technical guidance to team members, application developers, and business stakeholders as needed.
• Delivers regular status updates to management regarding system health, risks, upcoming changes, and roadmap items in areas of responsibility.
• Performs other related duties as assigned. Attendance is an essential function of this position.

Knowledge, Skills, and Abilities:

• Working knowledge of Linux system administration (installing, configure, patch, secure, monitor, troubleshoot).
• Working knowledge of AIX system administration or the ability to learn it rapidly.
• Experience with one or more of the following enterprise platforms is desirable (not all are required):
• Linux
• IBM Workload Automation (Tivoli Workload Scheduler / IWA)
• SAP Business Objects
• Adobe Experience Manager (AEM) Cloud
• IBM Storage Protect / Spectrum Protect
• Maestro LISTSERV
• IBM WebSphere Application Server / Network Deployment
• Oracle WebLogic
• GitHub (source control, pull requests, promotion workflows)
• Understanding of enterprise backup / restore concepts, high availability, load balancing, and disaster recovery.
• Familiarity with security hardening practices, patch management, TLS certificate management, and audit/compliance requirements in an enterprise environment.
• Familiarity with Oracle Cloud Infrastructure (OCI) services and tooling is a plus.

Systems / Analysis / Delivery

• Knowledge of data processing concepts, systems and network terminology, and client/server and web-based architectures.
• Ability to analyze performance, capacity, and reliability issues and recommend corrective actions.
• Ability to develop, test, and debug scripts, tools, or utilities to automate routine operational tasks.
• Ability to prepare, maintain, and present clear technical documentation, runbooks, implementation plans, and status reports.
• Ability to interpret complex technical information and communicate effectively with non-technical management and business customers.
• Ability to follow formal change management, release management, and incident management processes.
• Ability to participate in on-call rotation and respond to production-impacting issues outside normal business hours.

Collaboration / Professional Skills

• Ability to plan, organize, and prioritize work assignments under limited supervision.
• Ability to work effectively with vendors, peers, developers, and business stakeholders to deliver stable, reliable services.
• Ability to mentor less-experienced staff, share knowledge, and model good operational discipline.
• Ability to remain calm, professional, and solution-focused during service outages or high-pressure situations.
• Ability to establish and maintain effective working relationships.

Other job-related requirements for this position

Bachelor’s Degree is Required

Successful passing of a criminal background check (state, local, and national) is required. 

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units.  The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

Statutes establishing or defining work performed

Chapter 24, Florida Statutes

PREFERRED QUALIFICATIONS (not required):

• 5 years experience in a relevant field is preferred (including internships) (1 year experience is required)
• Any qualifying Linux Certifications

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.