Telecommunications Consultant - OPS - 31902307

Requisition No: 837347 

Agency: Division of Emergency Management

Working Title: Telecommunications Consultant - OPS - 31902307

 Pay Plan: Temp

Position Number: 31902307 

Salary:  $26.00 hourly 

Posting Closing Date: 09/27/2024 

Total Compensation Estimator Tool

Telecommunications Consultant - OPS

Information Technology & Management

State of Florida Division of Emergency Management

This position is located in Tallahassee, FL

The Florida Division of Emergency Management plans for and responds to both natural and man-made disasters. These range from floods and hurricanes to incidents involving hazardous materials or nuclear power. The Division of Emergency Management (FDEM or Division) is the liaison between federal, state, and local agencies. FDEM prepares and implements a statewide Comprehensive Emergency Management Plan, routinely conducts extensive exercises to test state and county emergency response capabilities, provides technical assistance to local governments as they prepare emergency plans and procedures, as well as conducts emergency operations trainings for state and local government agencies.

The Division serves as the lead agency for the State Emergency Response Team (SERT), whose primary goal is the coordination of the state’s efforts during disaster response and recovery. This coordination is conducted within the State Emergency Operations Center (SEOC) in Tallahassee. Additionally, the Division manages the State Watch Office; the 24-hours a day operation tasked with providing situational awareness to stakeholders statewide. After a disaster, FDEM conducts damage assessment surveys and advises the Governor of the state of Florida on whether to declare an emergency and seek federal relief funds. It is against this backdrop that FDEM strives to demonstrate its mission of, “Coordinate, collaborate and communicate with our community stakeholders for a resilient Florida” along with our vision of, “Leading the Profession in building prepared and resilient communities”.

Position Overview and Responsibilities:

This position serves as a primary point of contact for end-user support, conducting necessary troubleshooting, and system/equipment maintenance.

• Evaluate and assess the functionality and efficacy of various systems. Develops and implements plans/courses of action and conducts: system and hardware installation, upgrades, and preventative maintenance.
• Work in the field as necessary and may deploy to remote locations with little notice for extended periods.
• Assist other telecommunications staff with Radio Amateur Civil Emergency Services (RACES) and the Amateur Radio Emergency Services (ARES) groups in Florida with developing and implementing programs to expand its volunteer base.
• Assist telecommunications and information technology personnel in the related system design and specification development.
• Develop curriculum, coordinate and conduct training to personnel, volunteers, counties’ staff, and partner agency personnel in the operation of various systems.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Comprehensive knowledge of communications and electronic theory, including AC and DC principles, wireless and wireline transmission and reception, VOIP, and RF.

• Advanced proficiency in the Microsoft Windows/Office Suite, especially Microsoft Word, Excel, and Outlook.
• Knowledge of modern electronic equipment and tools, familiarity with wireless and wireline test and programming equipment.
• Ability to make decisions and work independently.
• Ability to work collaboratively in a team environment, and to establish and maintain effective working relationships.
• Ability to analyze the cause of faulty operation of electronic and communications equipment.
• Ability to operate computers, thorough understanding of voice and data communications technologies and methodologies.
• Ability to communicate effectively orally and in writing with peers, supervisors, technical staff, users, and vendors.
• Familiar with Federal Communications Commission (FCC) rules and regulations.
• Must be able to lift at least 75 pounds.

Minimum Qualifications:

• APCO Institute Radio Technician certification, or FEMA OEC COM-T certified, or willing to obtain within one year of hire.
• Ham radio tech or willing to obtain within one year of hire.
• Ability to lift at least 75 lbs.

Special Notes:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Division of Emergency Management is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. The Division appreciates the service and sacrifices made by veterans and their family members. Further, FDEM recognizes the immeasurable value veterans bring to the workplace and is committed to increasing the number of veterans that serve in its workforce.

The Division of Emergency Management is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the FDEM Human Resources Office at (850) 815-4177. FDEM requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act.

Successful completion of background screening will be required for this position.

The State of Florida and the Division of Emergency Management participate in E-Verify. This federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

In response to emergency events, Division of Emergency Management employees may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the employee’s position description. Employees must be able to deploy to emergency sites with limited advance notice.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.