UTILITY SYSTEM / COMMUNICATIONS ENGINEER - 72000404

Requisition No: 874413 

Agency: Management Services

Working Title: UTILITY SYSTEM / COMMUNICATIONS ENGINEER - 72000404

 Pay Plan: Career Service

Position Number: 72000404 

Salary:  $97,648.46 

Posting Closing Date: 05/15/2026 

Total Compensation Estimator Tool

Utility System / Communication Engineer
Division of Telecommunications, Bureau of Engineering
State of Florida Department of Management Services
This position is located in Tallahassee, FL

The Work You Will Do:

The Utility Systems Communications Engineer within the DMS Division of Telecommunications will take part in contract service development, policy development, consulting, engineering design, product management and ensuring quality for multiple contracts that create the SUNCOM portfolio of products. 

The Difference You Will Make:

Your expertise will contribute to ensuring the products developed and provided by SUNCOM to our agency customers and eligible users are robust and delivered accurately.

How You Will Grow:

DMS encourages its employees to constantly innovate and seek efficiencies. Our Four Pillars are expectations for all our employees. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly.  

Pay:
$97,648.46

Your Specific Responsibilities:

This position is responsible for overseeing and supporting all communications technologies on the SUNCOM statewide backbone. Primary responsibilities include contract and service development, consulting, engineering design, policy development, product management, project management, and quality assurance for new and current enterprise voice and data services. Specific duties include, but are not limited to, the following: 

Contract and service development: Defining new products, gathering market requirements, developing the procurement specifications (i.e. technical specifications), taking a lead technical role in the procurement process of a new service, and the development of the operation and user guide documentation. 

Engineering Design: This is a highly technical position responsible for providing systems engineering analysis, management and designs required to establish statewide communications systems. 

Policy Development: Analyzes agency business requirements. Develops policies, procedures, practices and methods for utilizing complex, mission-critical applications. Plans and develops integrated subsystems in complex, mission-critical applications. 

Product Management:  Responsibilities include an inbound and outbound focus on the overall health of a SUNCOM service. The role of product manager spans many activities from strategic to tactical which include product planning, product marketing, engineering design, market share, tracking profit and loss (P&L) responsibility, monitoring the competition, and maximizing sales revenues.  P&L shall be a key metric for evaluating the product manager performance.

Consulting: This position also provides technical guidance and support to state agencies and other SUNCOM customers regarding advanced aspects of communications systems engineering, Internet protocol, two-way radio communications, and resolution of systems engineering problems.  

Quality insurance: Responsibilities include creating, implementing, and following planned and systematic production processes that provide confidence in a product's suitability for its intended purpose. It is a set of activities intended to ensure that products (goods and/or services) satisfy customer requirements in a systematic, reliable fashion.

Perform surveys of existing communications systems, develop system models for analysis, prepare system equipment requirements, perform cost comparison of alternative designs, prepare and submit cost evaluation for budget requirements. Conduct field tests on communications systems for verification of equipment or performance analysis as required by contracts or industry standards.
Provide support as needed to the Emergency Operations Center during any declared disaster or emergency.
Other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of generally accepted business principles, practices and procedures. 
• Knowledge of techniques of computer systems analysis and design. 
• Knowledge of structured analysis techniques. 
• Ability to identify and define user task needs and/or conduct short and long range project planning studies. 
• Ability to prepare functional program specifications for complex business applications. 
• Ability to plan, organize and coordinate work assignments. 
• Ability to communicate technical information effectively to information technology personnel. 
• Ability to work independently.
• Ability to establish and maintain effective working relationships with others. 
• WAN and LAN design and operation
  o    Strong knowledge of Router, Switch and Firewall installation and software configuration
  o    Strong knowledge of Network routing design, troubleshooting, and IP traffic analysis
  o    Strong knowledge of Third party extranet IP connectivity design, configuration, and integration
  o    Strong knowledge of IP Network management, security and engineering tools
  o    Strong knowledge of IPSec VPN LAN-to-LAN, Centralized and Distributed
  o    SSL Proxy (Layer-7) and Network Presents (Layer-3) transport methodologies
  o    Cellular wireless data technology and secure network integration methodologies
• Proficient using the Microsoft Office suite (including Project and Visio) and other graphical CAD software
• Technical writing, contract negotiation and management
• Standing, Sitting, Walking, Balancing, Lifting/Carrying, Pushing/Pulling, Bending/Stooping/Twisting,Crouching/Squatting,Kneeling/Crawling,Reaching.  Exerting up to 20 pounds of force frequently.
• Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork

Other job-related requirements for this position: 
•    Adheres to safety awareness policies in the workplace, views safety videos when presented and attends required safety meetings.  Practices lessons learned on a daily basis to avoid accidents. 
•    Pursuant to F.S. 215.422 every officer or employee who is responsible for the approval or processing of vendors’ invoices or distribution of warrants to vendors are mandated to process, resolve and comply as section 215.422 requires. 
•    Excellent presentation and communications skills.

Qualifications:

Minimum Qualifications:

•    B.S. degree in Engineering, Management Information Systems (or a related field) or 5 years of experience in the equivalent areas is required.
•    At least 2 years of experience in Telecommunications products and service management is required.
•    Palo Alto, ASA Firewall, BGP, VRF and VRF Lite configuration experience is required
•    VPN technology experience
•    Experience with configuring Cisco IOS, IOS XE and IOS XR is required
•    Experience with IP address management and VLSM is required
•    Experience with SIEM tools is required

Preferred Qualifications:

•    Linux systems administration experience.
•    Network automation experience.
•    Python and Bash programming experience.

The Benefits of Working for the State of Florida:

State of Florida employees enjoy top-tier benefits offerings including comprehensive health coverage to meet the needs of you and your family while maintaining low deductibles and low monthly out-of-pocket contributions. State employees also enjoy the option of selecting between the FRS Pension Plan and the FRS Investment Plan for retirement.  As an additional benefit, state employment affords you the opportunity to take part in the tuition waiver program within the state university and community college systems.
 
For a more complete list of benefits, visit https://www.mybenefits.myflorida.com/.

Our Organization and Mission:

Under the direction of Governor Ron DeSantis, Interim Secretary Tom Berger and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”

Special Notes:

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our agency recruiter for guidance and answers to questions through the following provided email addresses: 
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov.
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. For purposes of requesting reasonable accommodations, as mentioned above, the agency hiring authority is the DMS Human Resources office, which the candidate can reach at (850) 488-2707.
Successful completion of background screening will be required for this position.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.