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UTILITY SYSTEMS/COMMUNICATIONS ENGINEER SUPERVISOR - SES - 72000403

Date: May 4, 2021

Location: TALLAHASSEE, FL, US, 32399

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Requisition No: 365641 

Agency: Management Services

Working Title: UTILITY SYSTEMS/COMMUNICATIONS ENGINEER SUPERVISOR - SES - 72000403

Position Number: 72000403 

Salary:  $67,000.00 - $73,411.00 

Posting Closing Date: 05/18/2021 

Utility Systems/Communications Engineer Supervisor
Division of Telecommunications - Bureau of Public Safety
State of Florida Department of Management Services
This position is located in Tallahassee,FL

The Florida Department of Management Services (DMS) is a customer-oriented agency responsible for managing the various business and workforce-related functions of state government. Under the direction of Governor Ron DeSantis and DMS’ Executive Leadership Team, the agency oversees the real estate, procurement, human resources, group insurance, retirement, technology, private prisons, fleet, and federal property assistance programs utilized throughout Florida’s state government. DMS is relied upon to establish, maintain and improve the business processes used by state employees to create a better, not bigger government.  DMS facilitates the delivery of these programs and services and provides tools and training to bolster the efficiency and effectiveness of the state’s workforce. It is against this backdrop that DMS strives to demonstrate its mission, “We serve those who serve Florida.” DMS’ employees embody four pillars on a daily basis: lead by example, serve with excellence, create efficiencies, and challenge the status quo.

Position Responsibilities:
This position reports directly to the Chief of Public Safety and is responsible for the various complex and duties associated with professional and administrative support for the various programs in the Bureau of Public Safety. Directly supervise staff who provide operational and program analysis for the Radio Communications unit. 

Effectively supervises performance of direct reports to ensure division and agency performance goals are met or exceeded and complies with the Department’s employment policies, procedures, statutes and rules:

  • Supervision - assigns balanced workloads; ensures quality of work and that deadlines are met; monitors productivity, attendance, and professionalism in the workplace.
  • Directing Leadership - sets challenging goals; delegates and coordinates effectively; promotes innovation in achieving goals; sets examples for subordinates.
  • Training - identifies performance gaps and coordinates with the division trainer to ensure training needs are met.
  • Managing Change - initiates change effectively and adapt to necessary changes in operations; motivates employees to have positive attitude towards operational changes.
  • Performance Appraisal/Feedback - effectively evaluates subordinates; encourages and initiates regular discussion of performance with subordinates; takes appropriate and timely action with marginal or failing performers; recognizes and rewards good performance.
  • Discipline Administration - uses progressive and corrective discipline to improve performance/behavioral problems.

This is a engineering and technical supervisory position, responsible for directing statewide and interoprable radio systems. Additionally, this position is responsible for vendor management, budget management, public safety communications systems operations and management, Legislative Budget Requests for the Bureau and  special projects including state contracts, and communications studies for the purpose of improving the cost-effectiveness of state and local public safety telecommunications systems.

Provide engineering consulting services to agency heads and administrators concerning the implementation of the state and local agency communication plan(s). These services consist of cost analyses of various alternative approaches such as “lease or buy” and various technical approaches including networking variables, digital communications alternatives, encryption, Long Term Evolution (LTE) and other technological innovations. Functions include: Operational requirements, cut-over plans, funding programs, scheduling and procurement activities.

Provide technical response to the FCC regarding proposed rulemaking initiatives and requests for comment regarding public safety communications issues.

Provide support to the Unit Bureau Chief supporting statewide public safety radio and telecommunications systems, initiatives  and contracts, public  facing operational and advisory Boards and committees complying with Florida in the Sunshine laws and regulations, 911 initiatives and the integration of communication technology in advanced public safety communications and response platforms.  

Provide general administrative direction including the writing of employee performance appraisals, establishing work priorities and schedules and performing other personnel duties as prescribed in the policies and procedures manual.

Establish and maintain interfaces and working relationships with local, state and national agencies including commitment (with budget and legislative intent) of section resources (manpower and analytical) in carrying out communication projects.

Provide support as needed to the Emergency Operations Center during any declared disaster or emergency.
Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

Engineering Design and Technology - Knowledge of the practical application of engineering science and technology. This includes applying land mobile radio (LMR) principles, techniques, and equipment to system and product design and frequency planning and licensing methods. Knowledge of traffic loading analysis for large radio systems.

Customer Service - Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Complex Problem Solving - Investigation of complex radio-system performance and licensing issues, designing evaluating tests, test data assessment and developing and evaluating options through successful solution implementation.
Critical Thinking - Using logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches.

Problem Sensitivity - The ability to tell when there is a problem in the radio system that requires correction or immediate addressing.

Supervision Management and Team Building – The ability to lead high productivity teams to achieve exemplary results.

Training and Mentoring – The ability to provide technical and supervisory training as part of ongoing needs assessments.

Proficient user of Microsoft Office Suite (Excel, SharePoint, Word, Outlook, etc.)

Knowledge of public safety radio spectrum management, FCC licensing, and FCC rules and regulations.

Knowledge of LTE and 5G Broadband Communications platforms.

Accountability, Communication, Empowerment, Flexibility, Integrity, Respect, Teamwork.
This position requires sedentary work and repetitive motion.

Minimum Qualifications:
A bachelor's degree in Engineering, Business or Public Administration; however, the degree requirement can be satisfied with at least five years of experience in the following areas: trunked radio systems, land mobile radio (LMR), IP networks, public safety communications, emergency management, management and supervision within public safety agencies responsible for emergency response to public emergencies.

Three years of professional personnel supervision and management experience.

Strong understanding of land-mobile, two-way radio (including conventional and Project 25 trunking).

User of critical land-mobile radio communications systems and networks for public safety (e.g., law enforcement, military, etc.).

Understanding of radio tower site equipment and components including network topography and interfaces.

Understanding of radio site testing methods.

Project Management and/or Large Contract Management experience.

Public Safety/Law Enforcement /Emergency Management background preferred.

Adheres to safety awareness policies in the workplace, views safety videos when presented and attends required safety meetings.  Practices lessons learned on a daily basis to avoid accidents.

DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce.  We recognize the extensive training, experience and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.myflorida.com
DMS.Veterans@dms.myflorida.com
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tallahassee