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Date: Feb 22, 2021

Location: TALLAHASSEE, FL, US, 32308

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 313401 

Agency: Financial Services


Position Number: 43000852 

Salary:  The starting salary is $36,467.64 

Posting Closing Date: 03/10/2021 







A bachelor’s degree from an accredited college or university and two (2) years of professional experience in workers’ compensation, interviewing, counseling, administrative work or an insurance adjusting, examining, investigating or claims processing program; OR

A bachelor’s degree from an accredited college or university and two (2) years of Paralegal Specialist experience in a workers’ compensation program required.

  • A master’s degree from an accredited college or university in insurance, business, public administration or one of the social or behavioral sciences or a law degree can substitute for one year of the required experience.
  • Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

Additional requirement:        

  • At least six (6) months’ experience working in a position requiring working knowledge of Chapter 440, Florida Statutes or equivalent workers’ compensation statute in another State.

Preference will be given to applicants with the following:

  • Currently, or previously had Florida Adjuster License.
  • At least one (1) year experience adjusting workers’ compensation claims within the last three years.
  • At least one (1) year working in workers’ compensation insurance claims business.
  • At least one (1) year working in workers’ compensation insurance claims business in the State of Florida.
  • Working experience with any risk management information systems and/or any software

programs designed to assist adjusting workers’ compensation claims.

The base annual salary for this position is $36,467.64.

This position requires a security background check, including fingerprint as a condition of employment. 

Employees of the Department of Financial Services are paid on a monthly pay cycle.  Responses to qualifying questions must be clearly supported by the state application and any omission, falsification or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of the principles and techniques of effective communication.
  • Ability to examine and evaluate data relating to a workers' compensation program.
  • Ability to understand and apply applicable rules, regulations, policies and procedures relating to a workers' compensation program.
  • Ability to handle telephone calls in a fast, courteous and effective manner.
  • Ability to deal with the public in a tactful and courteous manner.
  • Ability to work independently.
  • Ability to utilize problem-solving techniques.
  • Ability to conduct fact-finding investigations.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to communicate effectively.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to prepare and maintain records relating to a workers' compensation program.
  • Ability to negotiate and facilitate resolution agreements.


This is a highly responsible and professional position in the investigation, evaluation and payment of workers' compensation claims handled by the Division of Risk Management.  Work is performed under the general supervision of the Workers’ Compensation Administrator, but work is performed independently, exercising a great deal of independent judgment.  Performance is reviewed by audit of work product, reports and personal conferences. 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tallahassee