GOVERNMENT OPERATIONS CONSULTANT II - 60032019

Requisition No: 858960 

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 60032019

 Pay Plan: Career Service

Position Number: 60032019 

Salary:  $1,733.08 - $3,664.76 Bi-Weekly 

Posting Closing Date: 08/22/2025 

Total Compensation Estimator Tool

Government Operations Consultant II

This is an Internal Agency Opportunity for qualified candidates currently employed with the Department of Children and Families. Teleworking is not an option. We encourage all interested individuals to apply.  Some travel may be required.

The individual occupying this position will provide data management, operational and programmatic project management, and quality assurance in the ESS program areas.

This position will report to the Regional Operations Manager. This position may be in any circuit of the SunCoast Region.

The bi-weekly salary range for this position is $1,733.08 - $3,664.76

PRIMARY DUTIES MAY INCLUDE BUT NOT LIMITED TO:

• Effectively retrieves, prepares, analyzes, and visualizes data for the SunCoast Region ESS Program.
• Utilizes data analysis and critical thinking skills to translate complex data into actionable insights for program improvement.
• Compiles statistical reports and prepares memos to Senior Leadership and Headquarters as requested. 
• Coordinate activities associated with the Department’s and ESS program strategic goals by leading project teams, coordinating data analytics and process improvement initiatives, and evaluating organizational performance data. 
• Conduct reviews, identify deficiencies, best practices and make recommendations to Senior Leaders and the Executive Management Team to improve processes and outcomes in areas including but not limited to:
  • ESS Business Model
  • Operational (Peer) Review
  • SunCoast Region Integrity Program Plan
• Act as liaison between Region and Headquarters in identifying local needs and issues.
• Develops and implements program monitoring plans; develops and implements various program monitoring methodologies and techniques; and/or designs, implements and monitors program corrective action plans.
• Provide in-service training when necessary.
• Perform analysis to ensure programmatic activities are adequately funded.
• Within the scope of available resources, plan, direct, deliver, and evaluate organizational development and professional growth activities.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of the organization’s mission, vision and functions, and how its social, political and technological systems work and operate effectively with them.
• Knowledge of program policies and procedures as mandated by federal, state, and local governing areas.
• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Knowledge of various computer systems used within the ESS Program including FLORIDA, AMS, People First- Time Entry and Hiring and Recruiting, MES, Analytics systems, Tivoli, FLAIR, Document Viewing and knowledge of Microsoft Office programs to include, Excel, PowerPoint, Word, Access, Outlook, and Teams, and the ability to use these programs to complete assignments.
• Organizes work products, sets priorities, determine short- or long-term goals and strategies to achieve them.
• Knowledge of Temporary Cash Assistance (TCA), Food Assistance (FA), Medicaid, The Worker Portal, Quality Management System (QMS), MES/Analytics.
• Knowledge of SQL is preferred but not required.
• Ability to coordinate, plan and facilitate effective training, meetings for staff, and presentations for the public.
• Ability to work independently, be organized, and project a professional image in a fast-paced environment.
• Ability to coordinate, plan and facilitate small and large group events.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices.
• Ability to conduct fact-finding research, utilize problem-solving techniques, and understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively, and to establish and maintain effective working relationships with others.

MINIMUM QUALIFICATIONS

• • Four years or more of professional or nonprofessional experience in Human Resources, Staff Development, Contract Management, Project Management, Process Improvement, Data Analysis, or health, social, and economic rehabilitative programs.
    • OR a bachelor’s degree or higher from an accredited college or university.
  • OR 120 semester hours or 180 quarter hours can substitute for the experience.
  • Minimum of three years of case processing experience in programs related to Economic Self Sufficiency (ESS) with the Florida Department of Children and Families.
  • Experience with SQL is preferred.
  • Must have a valid Driver’s License.
  • Must be able to lift 25lbs or more.
  • Must be willing and able to travel.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.