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OPS LAW ENFORCEMENT CALL TAKER - 76808106

Date: Oct 12, 2021

Location: TAMPA, FL, US, 33612

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Requisition No: 485189 

Agency: Highway Safety and Motor Vehicle

Working Title: OPS LAW ENFORCEMENT CALL TAKER - 76808106

Position Number: 76808106 

Salary:  $13.00 / hr 

Posting Closing Date: 11/12/2021 

Department of Highway Safety and Motor Vehicles

Florida Highway Patrol

Tampa Regional Communications Center

 

*Open Competitive Advertisement*

 

In order to be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history.  Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

 

OPS Law Enforcement Call Taker

$13.00 per hour

 

Contact Person: Felice Lee, (813) 631-4020, ext. #3

 

The Organization

The Florida Department of Highway Safety and Motor Vehicles (DHSMV) provides highway safety and security through excellence in service, education and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

 

Our Benefits Include

  • State of Florida 401(a) FICA Alternative Plan
  • Workers’ Compensation
  • Reemployment Assistance (Unemployment Compensation)
  • Participation in certain State Group Insurance benefits (must meet eligibility requirements)
  • Deferred Compensation
  • Employee Assistance Program

To learn more about DHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers

 

Description of Job

The Florida Highway Patrol's Tampa Regional Communications Center is recruiting applicants for the OPS Law Enforcement Call Taker position. This position pays $13/hr. Members will work at least 40 hours per week. This position is ideal for students or for those seeking supplemental income. 

Job duties include answering emergency and non-emergency phone lines, including 911 transfer and *FHP calls. This position requires prolonged periods of sitting at a desk and utilizing a computer and telephone.

 

Job Related Requirements

The selected applicant must be at least 18 years of age; High School diploma or G.E.D. equivalent required.

 

Potential candidates will be required to successfully pass CritiCall (call simulation testing) prior to interview. Those meeting the pre-determined scoring criteria will be invited to interview. Please note, CritiCall scores remain active for a period of 90 days. Applicants who re-apply within the 90-day window will not be eligible to re-take CritiCall. 

 

The position you are applying is subject to a Level 2 background along with CJIS and State Law Enforcement Radio System (SLERS) security clearance, to include fingerprinting as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes.  As an applicant for positions requiring CJIS security clearance, you are required to disclose criminal records that have been sealed or expunged. 

 

In addition, potential candidates must successfully complete a Drug Test, Psychological, Vision, and Hearing Examination.

 

In accordance with F.S. 322, selected applicant must possess a valid Class E or higher driver's license.  Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment. 

 

General Information

The elements of the selection process may include a skill assessment and/or oral interview.

 

Applicants being considered for employment will be required to submit to pre-employment fingerprinting, drug testing, and a background investigation.

 

The process for selecting applicant(s) for this position could take up to six months.  Following the six-month period, a new application must be submitted to an open advertisement in order to be considered for that vacancy.

 

HSMV OPS employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.


Nearest Major Market: Tampa