SECRETARY SPECIALIST - 60021457

Requisition No: 859870 

Agency: Children and Families

Working Title: SECRETARY SPECIALIST - 60021457

 Pay Plan: Career Service

Position Number: 60021457 

Salary:  Current employees will be compensated in accordance with the DCF salary policy. 

Posting Closing Date: 08/31/2025 

Total Compensation Estimator Tool

Secretary Specialist

Florida Department of Children and Families

Tampa, FL

Open Competitive

Current employees will be compensated in accordance with the DCF salary policy.

This position involves varied and moderately complex clerical work requiring the exercise of some independent judgment in the use of relatively involved work methods and procedures. Assignment of specific responsibility may vary upon needs and staffing of the program, however, an individual assigned to this position must be knowledgeable and able to perform all clerical support functions necessary for effective and efficient operations of the unit. The Secretary Specialist is to support the efforts of the Adult Protective Services Program. Specific examples of duties include but are not limited to:

Monitors the Florida Safe Families Network (FSFN) system and receives, records, and distributes abuse reports from the Florida Abuse Hotline in a timely and accurate manner per APS guidelines. Screens FSFN clients in FLMMIS and notifies supervisors of enrollment in SMMC LTC program. Maintains abuse reports, photos, medical records and all other documents associated with abuse reports in accordance with establised APS and office guidelines. Maintains case file records, correspondence, reports, and other materials. Assembles and summarizes information from files and documents in the office or other available sources for staff's use. Completes notifications to clients, state agencies, and community partners as required in APS operating policy. Archives FSFN and Protective Services reports and files. Scans investigative documentation, fascimiles, and photographs into FSFN case files and accurately notifies investigative staff.

Courteously answers a multi-line telephone system. Screens, routes calls, and takes accurate messages. Performs office receptionist duties. Completes employees' travel vouchers and other appropriate forms. Processes TES vouchers for the investigative and protective services units.

Operates and/or utilizes a variety of standard business and office machines and equipment including, but not limited to: personal computer, facsimile, printer, scanner, camera, dictation devices, multi-line phone, VTC equipment, projector, and copier.

Processes incoming and outgoing mail as instructed. Maintains office supplies for specific department/program. Records and distributes minutes from meetings as requested

Complies with and monitors compliance (when applicable) of the mandatory requirements of Section 215.422, Florida Statutes, and Chapter 3A-24 of the Florida Administrative Code. Complies with ADA and Auxiliary Aids policies. Performs other related work as required

Knowledge, skills, and abilities, including utilization of equipment, required for the position: Knowledge of and/or familiar with Microsoft

Word, Microsoft Excel, Florida Safe Families Network, ARTS, FLMMIS, Outlook, Power Point, People First, My Florida Market Place, and

other office/departmental computer operating systems. Knowledge of all office equipment. Knowledge of standard business formats and

styles for letters and business forms. Knowledge of office procedures. Knowledge of correct spelling, punctuation, and grammar usage.

Knowledge of basic arithmetic. Knowledge of basic filing practices. Knowledge of the techniques for handling telephone calls in a

courteous and efficient manner. Skill in typing. Ability to organize files and other records. Ability to perform basic arithmetical calculations.

Ability to use correct spelling, punctuation, and grammar. Ability to type letters, memoranda, and other standard business forms in correct

format. Ability to operate general office equipment. Ability to handle telephone calls in a courteous and effective manner. Ability to plan,

organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective work practices

and work environment. High School diploma, vocational or technical training in secretarial duties, and/or possession of a Certified

Professional Secretary certificate. Two (2) years’ experience performing related secretarial and office duties can substitute for vocational,

technical, and certification requirements.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.   

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where you will work:

Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico.  In other words, no matter where you land in Florida, you’re never more than 60 miles from a body of saltwater.  And if the beach isn’t your scene, there are 175 state parks to explore!  Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love.  The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families:

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 

To learn more please visit https://www.myflfamilies.com/.

• If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.