SHAREPOINT AND WEB ADMINISTRATOR - 55001034

Requisition No: 836405 

Agency: Department of Transportation

Working Title: SHAREPOINT AND WEB ADMINISTRATOR - 55001034

 Pay Plan: Career Service

Position Number: 55001034 

Salary:  $49,850.70 - $64,512.68 

Posting Closing Date: 10/14/2024 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

702 / INFORMATION TECHNOLOGY SERVICES

OPEN COMPETITIVE

CAREER SERVICE

CONTACT PERSON:  Lisa Almeda  

CONTACT PHONE NUMBER:  813-975-4207

CONTACT EMAIL ADDRESS:  lisa.almeda@dot.state.fl.us

ANTICIPATED BI-WEEKLY HIRING SALARY: $2,263.70

SPECIAL REQUIREMENTS:  You may be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS) unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES.  QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.
In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation’s Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities.  Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided.  Please contact the Florida Department of Transportation’s Human Resources Office located at 605 Suwannee Street, Tallahassee, Florida 32399, or call (850) 414-5300 for assistance.  

POSITION DESCRIPTION:  Performs system administration and provisioning.  Controls access and authorization (creating and assigning members to the appropriate role), sets up the distribution infrastructure, and installs and configures servers.  Responds to system warnings, alerts, and errors, and diagnoses and resolves system problems.  Plans for high availability configurations.  Follows provisioning policies to grant access to the Department’s managed resources. Monitors Service Desk queue and resolves support tickets as assigned.  Documents work performed and resolution(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. Provides high level of customer service by providing status and information to the customer. 

Serves as SharePoint Administrator.  Configures service applications, web applications, and site collections.  Creates front-end portals and user profile services.  Deploys and monitors custom business solutions.  Serves as Web Server Administrator. Establishes system specifications by analyzing access, information, and security requirements.  Maintains Web system performance by performing system monitoring and analysis and performance tuning. 

Performs user provisioning to ensure access to authorized resources and applications.  Sets up user computer network access and email accounts as requested.  Gives users access to systems, network applications and databases based on a unique user identity.  Deactivates user objects and attributes when requested. 

Serves as Database Administrator. Routinely monitors database performance and logs. Plans, tests and installs Standard Query Language (SQL), updates, and logs. Monitors SQL backups and helps plan the SQL disaster recovery plan. Troubleshoots and resolves issues with District applications.

Performs Active Directory administration following current applicable standards and guidelines.  Installs Active Directory Domain Services.  Administers Active Directory by using administrative tools.  Creates and manages user and service accounts.  Creates and administers computer objects and accounts to join the domain.  Implements and manages Group Policy infrastructure; troubleshoots policy application.

Provides technical support for the Central Office Enterprise Geographical Information Systems (GIS) development team and district GIS coordinator. Performs duties as the Electronic Document Management System (EDMS) Coordinator for the district.

Participates on statewide teams, both internal and external to the Office of Information Technology.  Provide facts to facilitate the team's decision making process and to achieve the team's goals.  Shares information and receives feedback from other Office of Information Technology staff as appropriate. 

Designs, configures network devices, and implements changes to the network infrastructure. Enforces system standards.  Monitors Network performance and adjusts network equipment as necessary to provide optimum performance. Troubleshoots network problems and outages, schedules upgrades, and collaborates with network engineers for network optimization.

Plans, organizes, manages and tracks projects.  Develops the project plan and schedule.  Supports and informs project stakeholders and team.  Identifies and mitigates project risks and conflicts.  Tracks project progress and goals achieved.

Generates and maintains technical documentation as assigned.  Documents server names, roles, and addresses.  Documents changes such as application installations and modified security settings as required.

KNOWLEDGE, SKILLS AND ABILITIES:  Advanced knowledge of the Microsoft Windows server operating systems, including SharePoint, web administration, web page authoring, website design, file systems, process monitoring, support techniques and diagnostic tools and software; knowledge of computer software, hardware, and firmware relative to servers, personal computers, local area network/wide area network environments;  skilled at installing and providing technical support for software applications and operating systems;  skilled at installing and testing computer hardware; ability to plan, organize and track projects; ability to communicate effectively both verbally and in writing; ability to research information; ability to make quick decisions, solve problems, remain flexible, and keep a positive attitude; ability to read, understand, and comply with the department's policies, procedures, guidelines, and practices relating to network and security standards; ability to develop and maintain technical documentation for supported systems; ability to provide excellent customer service.

OTHER JOB RELATED REQUIREMENTS: This position requires a Level 2 background check in accordance with the Statewide Law Enforcement Radio System (SLERS) requirements and Section 282.709, Florida Statutes.

MINIMUM QUALIFICATIONS:  A Bachelor or Associate degree in Information Technology or Computer Science or related field from an accredited college or university and three (3) years of work experience in the installation, maintenance and technical support of Microsoft Windows SharePoint Server and IIS Server application support. OR a bachelor’s degree in Information Technology or Computer Science and MCSE: SharePoint and one (1) year of work experience in IIS or SharePoint administration, installation and configuration. OR five (5) or more years of hands-on experience providing workstation hardware and software support.

As a CANDIDATE, you may be required to provide documentation (i.e. HIGH SCHOOL DIPLOMA OR EQUIVALENCY, college transcripts, ETC.) to verify meeting these Minimum Qualifications.

THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES THE SERVICE VETERANS AND THEIR FAMILY MEMBERS HAVE GIVEN TO OUR COUNTRY AND SUPPORTS THE HIRING OF RETURNING SERVICE MEMBERS AND MILITARY SPOUSES.  If you are a preference-eligible applicant who receives notice of a hiring decision and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, you may file a written complaint within 60 calendar days from the date you receive the notice, requesting an investigation to the Florida Department of Veterans’ Affairs, Division of Benefits and Assistance, 9500 Bay Pines Boulevard, Room 214, St. Petersburg, Florida 33708.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.