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Date: Aug 14, 2019

Location: TAMPA, FL, US, 33616

The State Personnel System is an E-Verify employer. For more information click on our E-Verify website.

Requisition No: 71400 

Agency: Department of Health

Working Title: STAFF ASSISTANT - 64003535

Position Number: 64003535 

Salary:  $25,000.00 

Posting Closing Date: 08/23/2019 


Division of Community Health

Subsidized Health and Referral Programs (SHaRP)

4704B West Montgomery Avenue, Tampa FL  33616




Thank you for your interest in career opportunities with the Florida Department of Health - Hillsborough County.  If you're looking to build a great career in public health - you've come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join this team and make the Florida Department of Health - Hillsborough County your employer of choice.


The Department of Health’s mission is to protect, promote and improve the health of all people in Florida through integrated state, county, and community efforts.


The Florida Department of Health is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose and investigate health problems, and mobilize local communities to address health-related issues. The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations.




This is a complex and highly responsible, full time position, providing administrative and technical support to the Breast and Cervical Cancer Early Detection Program team. Incumbent should demonstrate attention to detail, respect for confidentiality, strong oral and verbal communication skills and proficiency in Microsoft Word, Outlook, Excel and PowerPoint. Must be comfortable managing multiple computer-based systems. Strong written and verbal communication skills required for internal and external communication, and document/material creation and review.  Proficient in Microsoft Word, Excel and PowerPoint required. Position requires occasional local travel.  This is a sensitive position and requires dealing with confidential information daily. Applicant must work independently, prioritize, plan, and coordinate work assignments so that deadlines are met.


Responsibilities include:


  • Assures eligibility for Florida Breast and Cervical Cancer Early Detection Program (FBCCEDP) per federal and State guidelines.
  • Works with contracted Program Providers and individuals setting appointments and issuing vouchers.
  • Monitors incoming e-fax records.
  • Maintains, organizes, inspects and files electronic medical records and documents.
  • Creates or updates client registration in specified systems (e.g., Health Management System (HMS), Volusia County Breast and Cervical Cancer (BCCP)).
  • Collects and enters demographic data and medical histories into Volusia BCCP computer system.  Inputs appropriate comments and notes regarding client’s demographic, health or financial status, as necessary.
  • Assist as a back-up for outreach events and/or activities (Set-up tents, tables, etc.)
  • Processes medical claims for reimbursement and reconciliation of payments
  • Provides appropriate referrals to the Health Department and other agencies for specified follow-up, consultation and additional assistance.  Shares information about available community services and access.
  • Provide administrative support to the School Health nursing program as needed.
  • Maintains a current Florida Driver’s License and uses own personal vehicle for travel, being reimbursed per the State of Florida rate if needed.
  • Must be able to lift, stack, and organize boxes, cases, equipment, and other work-related items weighing up to 40 lbs. 
  • Assist with developing of marketing materials for outreach meetings and events.
  • Other related duties as assigned by supervisor.



Minimum Qualifications:


  • High school diploma or GED equivalent
  • Valid Florida driver’s license or able to get one within 30 days of hire.
  • At least three years’ experience using Microsoft Office Suite, primarily Excel
  • At least two years’ data entry experience
  • At least one year experience scheduling appointments and meetings in a work environment
  • Strong oral and written communication skills


Other Desirable Qualifications:


  • Experience preparing health-related materials such as reports, brochures, etc.
  • High level of proficiency in Microsoft Word, Excel, and PowerPoint
  • Ability to prioritize work
  • Fast and accurate data entry skills
  • Bilingual


Knowledge, Skills and Abilities:


  • Knowledge of administrative office procedures and practices.
  • Ability to organize files, records and/ or other materials.
  • Knowledge of principles and techniques of effective communication, oral and written.
  • Knowledge of methods of data collection. Skills in accurate data entry.
  • Strong proof reading and editing skills.
  • Ability to understand and apply application rules, regulations, policies and procedures.
  • Ability to work effectively within a team-based work group.
  • Ability to deal with the public in a tactful, courteous manner and to resolve conflict independently. Ability to perform basic arithmetic calculations.
  • Ability to work independently and follow written/ verbal instructions.
  • Ability to utilize problem-solving techniques.
  • Ability to establish and maintain effective working relationships with others.
  • Knowledge of standard business styles for letters and memos.
  • Intermediate to advanced skills with Microsoft Excel, Word and PowerPoint.


 Department of Health Career Service employees enjoy the following benefits:


  • State of Florida Retirement package - 3% employee contribution required
  • 9 Annual paid holidays
  • Ability to earn 104 hours of paid Annual Leave (annually)
  • Ability to earn 104 Hours of paid Sick Leave (annually)
  • Health insurance for individual or family coverage - State pays 80% of premium
  • Life insurance – State pays 80% of premium
  • Additional supplemental insurances available such as dental, disability, etc.
  • Tax Deferred Medical and Child Care Reimbursement Accounts available
  • Tuition waivers to attend State Universities/Community Colleges
  • Public Service and Nurse’s Forgiveness Program
  • Additional benefits information can be found under the employment section of


Important Notices – Please be advised:


***Note: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  Please review your resume and application thoroughly.


When completing the online application, all gaps of employment or education greater than 90 days starting from high school must be explained (approximate date, month and year) identifying company name or if unemployed.  Incomplete applications/resumes will not be considered. 


The application includes background information questions.  A “yes” answer to these questions will not automatically bar you from employment.  The nature, job-relatedness, severity, and date of the offence in relation to the position you are applying are considered.   Please make sure all questions are answered.


Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days


Current State Employees - Salary for current employees is based on employee’s current payband/ paygrade.  Salary for promotions will be based on budget availability and Senior Management Team approval.


Male applicants born on or after October 1, 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS.  For more information, visit


This position requires a security background check and/or drug screening and participation in direct deposit.


Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.


If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.


The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.


Veteran Information: Certain veterans and spouses of veterans receive preference in employment by the state (applies only to positions within the Career Service).


Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Departments VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Tampa