SENIOR CLERK - 64082960

Requisition No: 854508 

Agency: Department of Health

Working Title: SENIOR CLERK - 64082960

 Pay Plan: Career Service

Position Number: 64082960 

Salary:  $1298.46 Bi weekly 

Posting Closing Date: 06/20/2025 

Total Compensation Estimator Tool

Open Competitive

Your Specific Responsibilities:

This position involves a variety of clerical duties at the front desk in the Gilchrist County Health Department. The individual in this position will also be expected to provide coverage for the Dixie/Levy CHD front desks, as needed. This front desk position completes duties according to the Florida Department of Health policies and procedures. This position is supervised and evaluated by the  Administrative Assistant II. 

Answers multi-line phone system.   Assists clients with information regarding Health Department programs, services and eligibility requirements.  Directs customers to other programs and or organizations for services as needed. Schedules appointments in HMS for clients either on the phone or in person and enters client demographic information.  Requests clients to bring required documents to their appointment.    Checks in clients, evaluates family income and or third-party insurance coverage.  Enters information into HMS and scans in signed documents as required. Collects fees and prepares receipts for clients.    Completes Family Planning Medicaid Waiver and Presumptive Eligibility for Pregnant Women (PEPW).  Inputs client services in HMS. 

Completes the marking and billing for clinical and dental services for Dixie, Levy and Gilchrist County Health Departments. Prepares the day sheet at the end of the day which totals the amount of money collected for the daily deposit. Reconciles the daily credit card receipts.  Scans and sends receipts for payment to the billing hub for posting to the client accounts.  Completes the deposit slips and code strips for the deposit and scans the documents into the deposit folder.   Ensures that the deposit is secured in the safe until released to Health Department courier for deposit.  Follows cash box procedures daily.

Serves as vital statistics registrar.   Prepares birth and death certificates for the public and funeral homes according to vital statistics policies and procedures.   Prints Electronic Health Records or photocopies hard copy of medical records when a request for release of medical records is received and mails to the appropriate party or provides to a customer at front desk.

Provides backup for the environmental health clerk. Provides water sample collection bags and instructions.  Receives water samples from customers and collects payment.  Provides basic information to customers, takes messages and calls inspector with urgent questions.

Enters EARs as required.  Attends training as directed by supervisor or as it relates to job duties.  Completes mandatory DOH training in TRAIN annually.

Performs other duties as required.

Required Knowledge, Skills, and Abilities:

• Knowledge of general office procedures and practices
• Ability to plan, organize and coordinate work activities
• Ability to follow instructions
• Ability to communicate effectively 
• Ability to establish and maintain effective working relationship

Qualifications:

Minimum

• At least one year of work experience that includes entering information into computer applications
• Have reliable personal transportation
• Must have working experience with confidential information

Preferred

• Experience in HMS
• At least one year experience working with a County Health Department
• Medical or Dental front desk experience                                                        
• Customer service experience                     
• Experience working with money              

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Gilchrist County Health Department

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.