STAFFING ASSISTANT being reclassed from ELIGIBILITY INTERVIEWER II - 64028310

Requisition No: 885163 

Agency: Department of Health

Working Title: STAFFING ASSISTANT being reclassed from ELIGIBILITY INTERVIEWER II - 64028310

 Pay Plan: Career Service

Position Number: 64028310 

Salary:  $1,384.61 to $1,430.77 bi-weekly 

Posting Closing Date: 10/15/2026 

Total Compensation Estimator Tool

Eligibility Interviewer II being Reclassed to

Staff Assistant #64028310

Open Competitive Opportunity

Bi-Weekly Salary $1,384.61 to $1,430.77

Annual Salary $36,00.00 to $37,200.02

Your Specific Responsibilities:

This position is performed in the Business Office, and under the supervision of the Administrative Services Manager I.

This individual will be responsible of processing Medicaid applications for Presumptive Eligibility for Pregnant Women (PEPW), client referrals to other partner agencies.  The position will be a Liaison for data entry of the billing encounters into our Health Management Systems (HMS), including Ryan White encounters, and religious exemptions.  Collect payment for clinic services rendered. Update and maintain current pricing in HMS. The position will also work with our purchasing agent in receiving, purchasing tasks, with the use of MyFloridaMarketPlace (MFMP) AOD system.

Access to confidential records and computer access will be based on the need to know when involved in specific patients’ care, billing activities, ordering prescribed medications or supplies, investigating communicable disease reports, established quality improvement activities, i.e., peer review, records review audits and investigating complaints.

Uses knowledge of quality improvement (QI) methods and processes to work with other staff to help identify opportunities for improvement and develop a culture of quality within Department of Health (DOH) Indian River; assists in improvement projects, as assigned.

Required Knowledge, Skills, and Abilities:

•           Customer service experience

•           Ability to communicate clearly, effectively, and respectfully under a variety of conditions.

•           Knowledge of general office procedures and equipment

•           Cash handling knowledge

•           Ability to work with standard office software such as email, spreadsheets, and databases.

•           Skill in basic mathematical calculations.

•           Ability to plan, organize work activities.

•           Ability to establish and maintain effective working relationships with coworkers and other  

            Department business units to meet Departmental performance goals.

•           Ability to review materials for completeness and accuracy.

•           Ability to verify data on electronic files.

•           Knowledge of alphabetical and numerical filing.

•           Ability to understand and apply applicable rules, regulations, policies, and procedures.

Qualifications:

Minimum –

Required to work before, during and/or beyond normal work hours or day in the event of an emergency.

•           One-year customer service experience

•           One-year cash handling experience

Preferred –

Bilingual (English/Spanish) preferred.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1900 27th Street, Vero Beach, FL 32960

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.