823154 - DVOP GOVERNMENT OPERATIONS CONSULTANT II - 40046041

Requisition No: 823154 

Agency: Commerce

Working Title: 823154 - DVOP GOVERNMENT OPERATIONS CONSULTANT II - 40046041

 Pay Plan: Career Service

Position Number: 40046041 

Salary:  $53,000 

Posting Closing Date: 06/30/2024 

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Our Organization and Mission:

Florida Commerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at Florida Commerce for positions that fit their skill sets.

Florida Commerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: Florida Jobs

The Work You Will Do:

The Disabled Veterans' Outreach Program/Government Operations Consultant II (DVOP) is a member of the FloridaCommerce team within CareerSource Palm Beach County. This individual will provide intensive services to veterans and eligible spouses, designed to facilitate participants’ transition into meaningful civilian employment.

The Specialist performs duties as set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 03-14 and VPL 03-14 Changes 1 & 2 through a case management process. The following duties are included in this code:

• Comprehensive and specialized assessments of skill levels and service needs
• Development of an individual employment plan to identify the employment goals, appropriate achievement objectives, and appropriate combination for services for the participant to achieve the employment goals
• Group career counseling
• Individual counseling and career planning
• Short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training

Coordinates with Department of Veteran Affairs Vocational Rehabilitation and Employment (VRE) counselors to provide case management assistance to VRE (Chapter 31) special disabled Veterans and other Veterans with SBEs.

Provides outreach to local organizations, such as, but not limited to local colleges, technical

training centers, apprenticeship programs, and community based (non-profit - including faith-based) to educate the organizations serving Veterans on how to identify veterans with SBEs’ and to refer veterans to the Disabled Veterans Outreach Program Specialist located at the Career Center for services.

Perform other veteran duties IAW the Jobs for Veterans State Grants as require

The Difference You Will Make:

You will assist in helping Floridians obtain wage replacement benefits for qualified veterans and eligible persons who are out of work through no fault of their own. Your knowledge and skills will be utilized by offering a broad range of employment programs and career consulting services that make it easier for veterans to find new employment or transition to a new career.

Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

Florida Commerce encourages its employees to constantly innovate and seek efficiencies.  Training is made available throughout the year and with our Division of Workforce Training Unit. In accordance with our Vision and Mission, the employee:

• Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
• Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
• Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
• Works collaboratively to optimize the effectiveness of Florida Commerce’s available resources and tools.
• Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.   

Where You Will Work:   

Palm Beach County has almost 50 miles of sandy beaches, numerous golf courses for the golf enthusiast, and home to Gilded Age mansions that have tunnels that lead to the shore. Palm Beach County leads in agricultural productivity including the production of nurseries, vegetables, and sugar cane and is sometimes referred as the “Winter Vegetable Capital” in the nation.

Palm Beach County is also known for:

• Palm Beach State College 
• “A” rated K-12 school district
• Home to two Universities, Florida Atlantic (FAU) public and Palm Beach Atlantic (PBA) private as well as Palm Beach State College
• being within a state having no state income tax for residents of Florida

Visit Discover The Palm Beaches to learn more.

WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!

* State Group Insurance coverage options+                                               * Retirement plan options, including employer

   (health, life, dental, vision, and other supplemental options)                    contributions (FYI, please click www.myfrs.com)

* Nine paid holidays and a Personal Holiday each year                              * Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)                          * Flexible Spending Accounts          

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)    * Ongoing comprehensive training provided             

* Career Growth                                                                                           * Highly skilled, professional environment    

+For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Pay:

$53,000 Annually

Your Specific Responsibilities:

The DVOP GOC II Specialist performs duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 03-14 and VPL 03-14 Changes 1 & 2 through a case management process. The following duties are included in this code:

• Comprehensive and specialized assessments of skill levels and service needs
• Development of an individual employment plan to identify the employment goals, appropriate achievement objectives, and appropriate combination for services for the participant to achieve the employment goals
• Group career counseling
• Individual counseling and career planning
• Short-term pre-vocational services that may include the development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training

Coordinates with Department of Veteran Affairs Vocational Rehabilitation and Employment (VRE) counselors to provide case management assistance to VRE (Chapter 31) special disabled Veterans and other Veterans with SBEs.

Provides outreach to local organizations, such as, but not limited to local colleges, technical training centers, apprenticeship programs, and community based (non-profit - including faith-based) to educate the organizations serving Veterans on how to identify veterans with SBEs’ and to refer veterans to the Disabled Veterans Outreach Program Specialist located at the Career Center for services.

Perform other veteran duties IAW the Jobs for Veterans State Grants as require

Required Knowledge, Skills, and Abilities:

• Working knowledge/experience using Microsoft Office applications, incl. Word, Excel, PowerPoint
• Knowledge of the principles and techniques of effective customer service
• Knowledge of the basic principles of counseling and case management
• Skilled in group presentations or workshop instruction and/or facilitation
• Ability to promote and market the Career Center 
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
• Ability to work effectively as part of a team
• Ability to utilize problem-solving techniques
• Ability to provide excellent customer service
• Ability to deal with the public in a tactful, courteous and effective manner
• Ability to conduct effective interviews
• Ability to establish and maintain effective working relationships with others
• Ability to work independently by planning, organizing and coordinating work assignments
• Ability to prepare reports to include recording, evaluating and analyzing data

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records. 

Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows:  First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.).  Applicants applying via the Internet must ensure that required military documentation, DD form 214 and/or current US Department of Veterans’’ Affairs (VA)/ Defense letter reflecting character of discharge is submitted before closure of job announcement.

IAW the Veterans Benefit Act of 2010, 38 U.S.C § 4102(A) (c)(8)(A) requires all newly hired GOC II LVER specialists to satisfactorily complete Jobs for Veterans State Grant (JVSG) training delivered by the National Veterans Training Institute (NVTI) within 18 months after the date of employment.

The incumbent must possess or obtain certification as a Workforce Professional Tier 1 within 6 months of employment in the position. 

Required to travel locally and must furnish own transportation.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.