ALTERNATIVE DISPUTE RESOLUTION DIRECTOR - 22010639

Date:  Jul 7, 2025


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Requisition No: 856166 

Agency: State Courts System

Working Title: ALTERNATIVE DISPUTE RESOLUTION DIRECTOR - 22010639

 Pay Plan: State Courts System

Position Number: 22010639 

Salary:  60,966 

Posting Closing Date: 12/01/2025 

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How to Apply

Do not click "Apply Now". You must apply on the 15th Judicial Circuit website to be considered. 

Visit the 15th Judicial Circuit of Florida Employment website:

https://www.governmentjobs.com/careers/15thcircuit/jobs/4995862/alternative-dispute-resolution-director?pagetype=jobOpportunitiesJobs

Summary

This position manages and supervises the daily operation of the ADR programs including program oversight, training, implementation of policies and procedures, program development, quality assurance, strategic planning, budgeting, statistical analysis and report writing. This position also supervises professional staff including mediator, contract mediators, arbitrators, and volunteer mediators who handle cases referred by the court, case managers, administrative and secretarial support staff. The ADR Director promotes the use of alternative dispute resolution programs and civil case management services through public speaking at events, workshops, training sessions, continuing education programs, schools and universities. The ADR Director develops strong working relationships with judges, attorneys, mediators, staff and public.  

Examples of Work Performed

  • Supervise staff, including providing direction, selecting or recommending selection
  • Assign and evaluating work, counsel, discipline, and terminate or recommend termination
  • Supervise contract mediators to ensure compliance with applicable regulations and laws
  • Mediate cases as needed
  • Train, assist and guides mediators 
  • Administer and evaluate arbitration programs
  • Coordinates program services with judges and other program directors
  • Collaborate with upper management in establishing and implementing new programs and modifying existing programs
  • Implement policy and procedures and ensures compliance with same by staff and contract workers
  • Serve as information resource and liaison for the area of responsibility
  • Consult with staff to resolve problems/issues
  • Communicate with clients to answer questions or resolve problems regarding cases, and exchanges information with court personnel outside the Department
  • Collaborate with senior management to develop short and long range goals and objectives for the area of responsibility
  • Oversee implementation of same to ensure adherence to organizational standards, policy and procedures, and to make adjustments as needed
  • Develop departmental budget proposals and expenditure estimates
  • Review purchase requisitions for mediation programs and orders equipment and supplies to ensure continuous, uninterrupted services
  • Gather information/data to support periodic and special reports documenting activities for the area of responsibility 
  • Coordinate statistical reports for mediation and arbitration programs
  • Manage administrative/clerical functions, such as preparing periodic employee evaluations, reviewing and amending documents prepared by staff 
  • Review timesheets and pay vouchers for staff and contractors, or facilitating completion of mediator continuing education requirements.
  • Attend and/or conducts staff, community, committee, or other professional meetings to exchange information
  • Attend technical or professional workshops or seminars to improve professional skills
  • Maintain Florida Supreme Court certifications
  • Performs other office related work as required

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.

MINIMUM QUALIFICATIONS: 

Graduation from an accredited four-year college or university with major course work in alternative dispute resolution, criminal justice, social science, social work, sociology, psychology, business administration, law or a related filed.  Two years of experience as a mediator, or managing a mediation office or practice. 

Florida Supreme Court Certification in Family. 

Preferred:

Florida Supreme Court Certification in Dependency and County Civil

Relevant experience and/or education may substitute for the recommended minimum qualifications on a year-for-year basis.

KNOWLEDGE SKILLS AND ABILITIES:   

  • Florida Court System; Court’s Alternative Dispute Resolution program, specifically dependency and family court divisions
  • Court policies and procedures; pertinent laws, rules and goals related to ADR
  • Principles of public, business, and personnel administration
  • Methods and techniques of mediation and arbitration
  • Methods and techniques of differentiated case management
  • Knowledge of the rules of English grammar, spelling and punctuation
  • Ability to accurately determine child support calculation by using designated platforms and signing
  • Proficient in Microsoft Word, Outlook, Excel and video conferencing platforms
  • Ability to prioritize work and communicate effectively verbally and in writing
  • Ability to plan and direct others; ability to instruct or train others through explanation, demonstration, and supervised practice
  • Ability to deal effectively with multiple priorities and job related stressors

ADDITIONAL INFORMATION

During the Application Process please upload the following ATTACHMENTS if applicable:

  • Proof of education
  • Proof of certifications/licenses

NOTICE: 

Incomplete applications will not be considered. Applications will continue to be received until the position is filled. Submission of an application does not guarantee the applicant an interview.  Applicants will be subject to a criminal background check. We are an Equal Opportunity Employer. We do not discriminate on any of the protected classes.  

If you are a person with a disability who needs any accommodation in order to participate in the interviewing process once selected, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 North Dixie Highway West Palm Beach, Florida 33401; telephone number (561) 355-4380 at least 7 days before your scheduled either in-person or telephonic interview; if you are hearing or voice impaired, call “711.”

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: 

WEST PALM BEACH, FL, US, 33401


Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami