HUMAN SERVICES PROGRAM ANALYST - 64044994

Requisition No: 871756 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM ANALYST - 64044994

 Pay Plan: Career Service

Position Number: 64044994 

Salary:  $ 38,235.86 

Posting Closing Date: 03/24/2026 

Total Compensation Estimator Tool

Open Competitive Opportunity 

Specific Responsibilities:

This is a Human Services Program Analyst position assigned to the Florida Department of Health in Palm Beach County, HIV Communicable Diseases Program. Work is performed under the supervision of the Operations & Management Consultant II - SES. This position performs active and passive surveillance of suspected and confirmed cases of HIV and AIDS, analyzes and disseminates data. Performs expanded HIV/AIDS Surveillance activities to identifying risk of exposure and investigates reported Pediatric HIV/AIDS cases. Maintains local HIV database used to track and assign Electronic Lab Reporting (ELR) labs sent from the State Health Office (SHO) HAL Lab Reporting System and/or to the secure folder. Audits records to ensure accuracy and completeness. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions.

This position is designated as a sensitive position and is required to maintain confidential information in accordance with Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. Will have access to the following confidential data sets: Clinical Information, STD Case Reporting and Surveillance, HIV/AIDS Case Reporting and Surveillance and TB Case Reporting and Surveillance. May view, update, or release information. This position has access to Health Management System (HMS) for the purpose of entering Employee Activity Reports (EARS) and HMS EHR access for reviewing client information in progress notes, and all other clinical data including but not limited to client demographics, medications, labs, and provider assessments.  Utilizes Florida Highway Safety and Motor Vehicles DAVID application to find demographic and locating information for stalled patient investigations.

Investigates HIV and AIDS cases reported with no identified risk (NIR).  Contacts reporting providers to ascertain risk information. Requests and reviews medical records from public and private hospitals and other reporting sites.  Establishes active liaison with the CHD STD and TB Programs and other community partner HIV testing sites.  Conducts routine matches (record searches) with STARS, TB database, AXIOM database and case management agencies to help identify risk and expanded risk information.  Prepares updates and submits reclassification of No Identified Risk (NIRs) to the State Health Office (SHO).  Identifies providers with high NIR rates and provides to them feedback and technical assistance. Coordinates NIR in-service trainings for community partner HIV testing sites with the local Early Intervention Consultant (EIC).

Assists in the completion of case reports, data requests, and validations. Provides written and oral presentations on HIV surveillance data and HIV prevention and transmission to the community, client and healthcare professional groups.  Attends meetings with community partners to share vital information. 

Maintains confidential information in a secure manner.  Functions as the Assistant Security Manager for HIV/AIDS Surveillance Unit.  Acts as an alternate information/key custodian.  Assists in ensuring security compliance, providing security to training to staff, and conducting security reviews and audits. 

Provides support and coordination of Surveillance office activities, including answering phones, record searching, filing, developing forms and tools, conducting in-service training, training new team members, and assisting in special studies. Attends overnight conferences, workshops, and trainings as needed.  Stays up-to-date with HIV prevention and treatment issues, and HIV surveillance policy and procedure.  Participates in scheduled HIV Program and surveillance unit staff meetings and trainings. 

Reviews case report forms for completeness and accuracy and addresses any discrepancies prior to electronic submission to State Health Office (SHO).  Scans completed HIV/AIDS case report forms to the SHO secure folder.  Maintains local HIV database used to track and assign Electronic Lab Reporting (ELR) labs sent from SHO’s HAL Lab Reporting System and/or to the secure folder. Validates and audits Axiom Pro to ensure accuracy and completeness of imported HIV/AIDS case documents. 

Performs other duties as assigned.

Knowledge, skills and abilities, including utilization of equipment, required for the position: 

• Knowledge of HIV/AIDS and communicable diseases. 
• Knowledge of medical terminology and abbreviations. 
• Knowledge of epidemiological principles and methods data collection and analysis. 
• Skill in using a personal computer and software including word processor, spreadsheet, publishing and statistical applications.
• Ability to maintain confidentiality. 
• Ability to effectively communicate both verbally and in writing. 
• Ability to compile, organize and analyze data for surveillance activities and the ability to develop reports. 
• Ability to organize data into logical formal for presentation in reports, documents and other materials. 
• Ability to conduct fact-finding research. 
• Ability to work independently or with groups of people. 
• Ability to utilize problem-solving techniques. 
• Ability to train an individual or groups of people. 
• Ability to establish and maintain effective working relationships with 0lher agencies as well as others in the community. 
• Ability to develop and provide-service Training programs. 
• Ability to understand and apply applicable rules. regulations. policies and procedures relating to surveillance practices. 
• Ability to plan, organize and coordinate work assignments.

Qualifications:

Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A

Other job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.  Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.  
• Valid Driver’s License.
• Must successfully complete the HIV/AIDS Surveillance Module Training.
• This position requires travel throughout Palm Beach County.

Working hours:

(A) Daily from 8:00 a.m. to 5:00 p.m. (B) Total hours in workweek 40  (C) Explain any variation in work (split shift, rotation, etc.): Hours may be adjusted to meet the needs of the community.  This position requires daily in-office or field work.

Florida Department of Health Mission, Vision, and Values: 

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

1150 45th Street, West Palm Beach, FL 33407

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.  Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.