LEAD LEGAL ASSISTANT - 73004560

Requisition No: 878712 

Agency: Department of Revenue

Working Title: LEAD LEGAL ASSISTANT - 73004560

 Pay Plan: Career Service

Position Number: 73004560 

Salary:  $41,517.24 - $55,115.04 plus $1,248.00 Competitive Area Differential (CAD) / annually 

Posting Closing Date: 07/13/2026 

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Florida Department of Revenue

Child Support Program

Lead Legal Assistant (Operations Analyst II)

West Palm Beach

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This Operations Analyst II position performs as team member support and is an excellent fit for critical thinkers. If you enjoy leading others and problem solving, this may be the position for you. Your duties would include:

• Assist with performance monitoring to ensure compliance with procedures.
• Serve as the team’s subject matter expert and completes tasks related to complex and escalated projects within the Legal Services Unit.
• Assist the supervisor in training and coaching legal assistants to ensure consistent performance and development across the unit.
• Assist the unit, as needed, in processing incoming referrals to support meeting pending workload goals and ensure timely case progression.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• Experience providing legal assistance in an office or court environment, reviewing and processing legal documents and/or correspondence, and communicating with case parties, court officials, clerks of court, opposing attorneys, etc.
• One year of experience in explaining complex policies and procedures with employees, partners, or public.
• One year of experience coaching, mentoring, or training others.
• One year of experience using effective communication through a variety of methods.
• One year of experience conducting research and analyzing information to make decisions.

PREFERENCES: 

• Preference given to candidates with Legal Service Unit experience.         

SPECIAL NOTES:

• Internal Agency Promotional Opportunity.
• This is a full-time position, standard workday of 8am – 5pm, Monday through Friday.
• This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
• Alternative Screening Criteria in lieu of SVT.
• Responses to qualifying questions should be verifiable by skills and/or experiences stated on application and/or resume.  All experience, including examples of implementation, must be documented in detail on the candidate profile/resume. 
• Applicant must ensure all employment including military service, self-employment, job-related volunteer work, internships, part-time employment, etc. is listed in detail and chronological order. 
• Each field (name of employer, address, city, and state, dates of employment, supervisor’s name, phone numbers, etc.) must be completed.
• Gaps of employment of 6 months or more must be addressed on the application.
• Applicants who do not provide all necessary information may not meet the requirements for this position.

SALARY: $41,517.24 - $55,115.04 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Alyssa Moraldo-Johnson, (954) 809-6112, Alyssa.Moraldo-Johnson@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. Additional positions filled from this ad may or may not be eligible for a Competitive Area Differential (CAD) pay additive.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.