OFFICE OPERATIONS MANAGER II - SES - 64029263

Requisition No: 855568 

Agency: Department of Health

Working Title: OFFICE OPERATIONS MANAGER II - SES - 64029263

 Pay Plan: SES

Position Number: 64029263 

Salary:  $47,160.62 

Posting Closing Date: 06/27/2025 

Total Compensation Estimator Tool

Internal Agency Opportunity

Applicants accepted only from Department of Health employees, (includes OPS, Career Service, SES or SMS employees).

Applicants will not be accepted from outside the department.

Specific Responsibilities:

This is an Office Operations Manager II - SES position in the Environmental Public Health (EPH) Administration Bureau, responsible for supervising and coordinating the activities of clerical and administrative support staff. Work is performed under the supervision of the Environmental Administrator-HLTH. This position is part of the On-Call roster in order to maintain an optimal number of positions in the rotation. This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating, motivating, training, and evaluating employees in addition to planning and directing employees’ work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions.

This position is a sensitive position and is required to maintain confidential information in accordance with the Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. Confidential Information Sets: Environmental Health client data. This position may collect fees, reconcile cash drawers, approve requisitions, and access budget information. This position has access to add and update the Environmental Health Database, FIRS, FIS, My Florida Market Place (MFMP), and any other systems as it relates to the position. Has access to Health Management System (HMS) to enter and approve Daily Activity Reports (DARs).

Supervises, coordinates, and oversees the activities of clerical and administrative support workers within EPH, including those engaged in customer service functions as well as shipping, mailing, receiving, distribution, and transportation operations.

Oversees administrative support services for EPH, addresses customer complaints, and formulates responses to inquiries regarding services and procedures.

Serves as the backup approver for the EPH Director in My Florida Market Place (MFMP).

Manages EPH records, equipment inventory, personnel issues, purchase orders, supplies, and equipment maintenance/repairs while implementing the EPH paperless initiative. This involves overseeing the conversion of paper records into an electronic data storage system and ensuring the proper disposition of paper copies in compliance with the Department of Health (DOH) records retention policy.

Provides technical guidance and recommendations to the EPH Director regarding administrative support, customer services, and personnel actions.

Ensures all EPH equipment inventory is maintained accurately and up to date using electronic asset inventory tools.

Works closely with the Personnel Liaison Office to ensure the completion of all personnel documentation, including recruitment processes, recruitment packages, reclassification packets, Critical Systems Access (CSA) forms, and exit interviews. Proofread all personnel related documents prior to their submission to the Personnel Liaison Office.

Participate in the standard activities; Outreach, Suggestions, and/or Teamwork, including acting as facilitator to one or more teams.

Performs other duties as assigned.

Required Knowledge, Skills and Abilities:

• Knowledge of management principles and techniques.
• Knowledge of the terminology, principles and analytical techniques of accounting.
• Knowledge of data collection and analysis principles and procedures.
• Ability to manage an administrative support program
• Ability to supervise people.
• Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to understand and apply applicable, policies and procedures relating to human resources.
• Ability to solve problems and make decisions.
• Ability to assess supply needs.
• Ability to formulate standard operating procedures.
• Ability to prepare technical reports.
• Ability to collect, evaluate, analyze and interpret inventory data.
• Ability to manage one's own time and the time of others
• Ability to work independently.

Qualifications:

Licensure/registration/certification requirements:N/A

Other job-related requirements for this position:

• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• A Valid Driver’s License

Working hours: (A) Daily from 8:00AM to 5:00PM (B) Total hours in workweek 40.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

800 Clematis Street, West Palm Beach, FL  33401

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.