OPERATIONS REVIEW SPECIALIST - 60066851

Requisition No: 848621 

Agency: Children and Families

Working Title: OPERATIONS REVIEW SPECIALIST - 60066851

 Pay Plan: Career Service

Position Number: 60066851 

Salary:  Department's internal salary policy guidelines 

Posting Closing Date: 03/17/2025 

Total Compensation Estimator Tool

DATA ANALYST

LOCATION

This position is located in West Palm Beach. The selected candidate has the ability to work from any SER office location.  

SALARY

Exact salary is based upon the Department's internal salary policy guidelines.

DESCRIPTION

This advanced professional position incorporates reviewing, assessing, and analyzing data, make recommendations, problem solve, document workflow and other activities. The incumbent must have a working knowledge of child abuse, neglect and maltreatments and possess analytical skills to address complex activities. The incumbent must also maintain a working knowledge of federal, and state laws as well as administrative codes and operating procedures pertaining to child welfare practices.

DUTIES and RESPONSIBILITIES

The selected candidate will be expected to gather and organize data into logical formats for presentation in reports, planning documents and other written materials. Coordinate the development and dissemination of regular and ad hoc reports detailing regional performance on outcome and process measures, help draft narratives around analytics and create visual representations of findings. This position encompasses data analysis, evaluation and providing consultation and subject matter expertise regarding trends and patterns impacting family safety program within the Southeast Region.

KNOWLEDGE, SKILLS and ABILITIES

• Knowledge of family safety and preservation. 
• Knowledge of theories and practice of child protection, counseling, social work, investigations, and family assessments.
• Knowledge of methods of compiling, organizing, and analyzing data. 
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document workflow and other activities relating to the improvement of operational and management practices. 
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Skill in child protection, counseling, social work, investigations, and family assessments. 
• Ability to develop methods for monitoring and evaluating quality of service and compliance with rules, policies and statutes. 
• Ability to review and evaluate plans and programs. 
• Ability to identify improvements and adjustments needed to insure program effectiveness and efficiency. 
• Ability to establish and maintain a liaison with other agencies.
• Ability to plan, organize and coordinate work assignments. 
• Ability to use computer systems. 
• Ability to work independently. 
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.

Candidate Profile (application) must be completed in its entirety

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.   

Special note

This position may require successful completion of pre-interview assessment or work sample prior to or post interview.

BACKGROUND SCREENING REQUIREMENT:  It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.  Employees also are subject to background re-screening at least every five (5) years.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.